Holiday Inn Express & Suites Hotel Mazatlan by IHG

Hotels
•
Holiday Inn Express
6 (58 reviews)
Av.del Mar 1223, Zona Costera, Mazatlán, SIN, 82017 , Mazatlán , MX
1-800-4654329

listing image 1
Show all photos

Facilities

Free breakfast
Express check-out
24-hour front desk
Terrace
Express check-in/check-out
Free breakfast
Express check-out
Express check-in

Review Highlights

Pros:
Cleanliness
Service
Location
Room Quality
Cons:
Food and Beverage
Inconsistency in service
Amenities

Categories

Cleanliness
5.71
Mixed reviews about cleanliness, with some comments on dirty areas and consistently clean elsewhere.
Service
7.18
Generally positive sentiment about service, with a few negative experiences noted.
Location
6.72
Positive comments about location, though noted that it's not directly on the beach.
Room Quality
6.17
Descriptions of comfortable rooms, but some mentioned issues with cleanliness.
Amenities
5.7
Amenities were rated positively, but there were complaints regarding the restaurant.
Value for Money
5.66
Value perceived as average; some reviews highlight that it matches expectations for the price.
Food and Beverage
5.21
Negative experiences noted regarding the buffet and food variety.
Overall Experience
5.68
Overall sentiments mixed, with a balance of positive experiences contrasted with specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:41

Property Description

Experience the vibrant heart of Mazatlán at our Holiday Inn Express & Suites, where comfort meets convenience!

Centrally Located
Steps away from the stunning Mazatlán Malecón and just an 8-minute stroll to the enchanting Mazatlán Aquarium, our hotel places you in the midst of local attractions and natural beauty.

Complimentary Breakfast
Start each day with a delicious complimentary breakfast that fuels your adventures. Savor a variety of flavors to ensure you’re energized for exploring this coastal paradise.

Modern Amenities
Enjoy top-notch facilities including free Wi-Fi, a sparkling outdoor pool, and a well-equipped fitness center, all designed to make your stay as comfortable and enjoyable as possible.

Don't miss out on the perfect getaway! Book your stay at Holiday Inn Express & Suites Hotel Mazatlan today!

Important information:

Take in the views from a terrace and make use of amenities such as complimentary wireless internet access.

Check-in and check-out hours:

Property Policies

  • General

    Professional property host/manager

Location

Guest Reviews

6
Based on 58 reviews
Cleanliness: 5.71
Service: 7.18
Location: 6.72
Room Quality: 6.17
Amenities: 5.7
Value for Money: 5.66
Food and Beverage: 5.21
Overall Experience: 5.68
K
Karina • family
10
Pros:

Excelente servicio

2025-10-05 • via Nuitee
R
Rodolfo
10
Pros:

It was a real pleasure to be at this Holiday Inn Express, personal when far and beyond when was needed.
Special thanks to Rodolfo, Eduardo, Alexa and Jazmin at the reception, also Ramon was always ready to help when needed.
Thank you to Mario, Ibrahim and Abelardo at the restaurant.
Little advice, in general you have to improve the breakfast menu and the coordination between Restaurant, swimming pool and the hotel to avoid misunderstanding.
In a good note I will be happy to come back with my wife in December and I hope she would have as good impression as me and that we would enjoy our Christmas time in Beautiful Mazatlán.
Again thank you everyone and we will see you soon .

2025-09-29 • via Nuitee
F
Fernando Salvador Hernández • family
10
Pros:

Excelente

2025-09-28 • via Nuitee
A
Alejandro • family
10
Pros:

Great place,service &very clean

2025-09-25 • via Nuitee
V
Vanessa
10
Pros:

Pues me pareció un espacio muy agradable, en muy buenas condiciones y sus servicios 10 /10. El personal siempre muy amable.

2025-09-24 • via Nuitee
P
Patricia Arenas de • family
10
Pros:

Buena a tensión

2025-09-23 • via Nuitee
M
Menny • family
10
Pros:

Muy tranquilo y buen serbicio

2025-09-22 • via Nuitee
H
Hiram • partner
10
Pros:

LIMPÍA Y COMODA

2025-09-22 • via Nuitee
G
GUILLERMO • family
10
Pros:

Muy bien servicio muy amables todo muy limpio excelente sazón en la comida recomendado

2025-09-21 • via Nuitee
N
Natanael
10
Pros:

Excelente servicio, el desayuno me encanto.

2025-09-21 • via Nuitee
A
Ari • partner
10
Pros:

Ubicación y vista del malecón, muy limpio el cuarto y un excelente personal.

2025-09-20 • via Nuitee
B
Beatriz Elizabeth • family
10
Pros:

Excelente muy limpio

2025-09-17 • via Nuitee
K
Karla Gisel • partner
10
Pros:

Tiene una excelente vista, está muy rica la comida y tienen excelente servicio

2025-09-16 • via Nuitee
G
Guadalupe • family
10
Pros:

Un hotel excelente, ofrece todos los servicios que uno necesita, regresare

2025-09-16 • via Nuitee
M
mario
10
Pros:

Increíble todas las cualidades en un solo lugar

2025-09-15 • via Nuitee
M
mario
10
Pros:

De lo mejor en costo, vista, siempre huele a fragancia lujosa

2025-09-15 • via Nuitee
A
Aleni • family
10
Pros:

Una estadía tranquila, vista al mar, camas super cómodas.
Realmente la habitación estaba genial, los únicos detalles que hubo fue que los frascos de jabón y shampoo estaban ya usados quedaba muy poquito y no los cambiaron, el piso de la regadera estaba muy sucio, de ahí en más todo muy bien, n el restaurant los meseros te hacían sentir en confianza y siempre estaban de muy buen humor

2025-08-31 • via Nuitee
H
Hector • partner
10
Pros:

Buen hotel el personal excelente

2025-08-30 • via Nuitee
M
Monse • partner
10
Pros:

Es perfecta la ubicación y todo ! Muy lindo el hotel accesible súper moderno me encantó si regresaría

2025-08-28 • via Nuitee
M
Miguel Angel
10
Pros:

Excelente estancia en el hotel Holiday Inn Express de Mazatlán, las habitaciones muy cómodas y limpias, la alberca formidable, el restaurant súper rico.

2025-08-28 • via Nuitee