LE BON DUC

Hotels
•
Independent
16 Rte de Paris, Les Billaux, Gironde, 33500 , Les Billaux , FR
33-661921479

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Facilities

Free WiFi
Wheelchair accessible
Breakfast available (surcharge)
Front desk (limited hours)
Free reception
RV, bus, truck parking
Free self parking
Free RV, bus, truck parking
Change of towels (on request)
Change of bed sheets (on request)
See all facilities

Review Highlights

Cons:
Hotel closed upon arrival
Poor customer service
Room renovation issues
Inadequate amenities
Unsatisfactory food

Categories

Cleanliness
1
The hotel was closed upon arrival, indicating poor management and cleanliness.
Service
1
No one responded to calls and guests had to find alternative accommodations.
Location
1
The hotel is near a road but no significant noise was reported.
Room Quality
1
Rooms were under renovation causing discomfort due to noise and odor.
Amenities
1
Lack of a coffee machine and beverages noted.
Value for Money
1
Expectations were not met, leading to requests for refunds.
Food and Beverage
1
Restaurant experience was described as unsatisfactory.
Overall Experience
1
Overall experience was severely undermined due to hotel being closed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 10:53

Property Description

Experience a delightful stay at LE BON DUC, where comfort meets convenient elegance in the heart of Les Billaux.

Culinary Delights
Indulge your taste buds with a variety of options, from full breakfasts served daily to casual bites at our café and an inviting bar/lounge. Enjoy mingling with fellow guests at our complimentary daily reception.

Comfortable Accommodations
Retreat to one of our 8 cozy, air-conditioned rooms equipped with complimentary wireless internet, ensuring you stay connected throughout your visit. Modern bathrooms come with refreshing showers for your convenience.

Prime Location
Nestled near the scenic Château de Sales and Libourne plage, you can embark on a journey to explore renowned local wineries and magnificent châteaux, all just a short drive away.

Book your unforgettable getaway at LE BON DUC today!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
I
Isadora
2
Pros:

Hotel fermé à mon arrivée je suis restée devant durant 1 h à essayer d'appeler personne n'a répondu j'ai du prendre un autre hôtel.... D'après leurs voisins je ne suis pas là première à qui ça arrive... Je ne comprends pas ce que cet hôtel fait sur ce site qui est sensé être fiable. Je vais rebasculer sur booking ce sera bien mieux.

2025-10-01 • via Nuitee
M
Markus
2
Pros:

on a pas pu évaluer l'hotel fermé persone sur Place
cette vieille encare été pas habiter.
on aimerais le reboursement merci

2025-09-29 • via Nuitee
D
Dyllan
4
If last thing in the world
Pros:

Not best.
Building smelling new paint for 3 days giving headache. Rooms besides being renovated with noise. Not sure why the shower cabins have two wall behind each other visible. The restaurant part was to bad to swallow.

2025-09-17 • via Nuitee
F
FRANCE
8
Pros:

Malgré la proximité de la route, aucun bruit dans la chambre, manque juste machine à café et boisson.

2025-09-14 • via Nuitee
A
Anne • friends
8
Pros:

Personne pour nous accueillir sous 30 degré de chaleur. Dommage.

2025-07-03 • via Nuitee
M
Marion
6
Pros:

Chambre vétuste, moisi dans la douche. Chasse d'eau qui fuit.
Petit dejeuner avec tres peut de choix au vue du prix.

2025-06-10 • via Nuitee
S
Stefanie Andrea
8
Pros:

Rien à redire, le service top et le restaurant de l'hotel est incroyablement bon

2025-06-09 • via Nuitee
D
Douglas
2
Pros:

Booked and paid in JANUARY. Arrived 16:00 (check-in allegedly from 14:00). Place was locked; could not make anyone hear us. Waited 30 minutes before finding another hotel. Had also booked dinner but the sign outside said the restaurant was closed on Tuesday (the day of our stay). Contacted hotels.com to request full refund - this was apparently refused by the hotel (though hotels.com personnel said they couldn’t really communicate with hotel very well as the staff there only spoke French. Er… it’s a French hotel!!!). Eventually given £25 in award points - well under half what we had paid five months earlier! VERY unhappy with the whole situation!

2025-05-27 • via Nuitee
J
Johan
8
Fantastic hotel
Pros:

The hotel is a bit dated , beds are firm but for the price the hotel is well worth the cost and the restaurant is fantastic

2025-05-03 • via Nuitee
D
dominique
8
très bien
Pros:

très bon accueil très bon service repas trè bien

2025-04-10 • via Nuitee
M
Michel
10
Pros:

bien

2025-03-17 • via Nuitee
F
FABRICE
6
Pros:

Chambre très vieille et pas très propre.
Qd on rentre dans la chambre on est congelé j’ai voulu déjeuner le deuxième jour je n’ai pas pu car normalement le déjeuner est à 7h et à 7h15 même pas encore de Lumière .
Joint silicone sur bac à douche très grossier

2025-02-06 • via Nuitee
P
Peter
4
Pas terrible
Pros:

Chambre très froide à l’arrivée impossible de se poser avant minimum 1 heure de chauffage à fond! Nuit très bruyante! On entend tout dans les chambres!

2025-02-02 • via Nuitee
F
Felipe
10
Très bon séjour
Pros:

hotel restaurant Cosi. Personnel agréable. Chambre propre

2024-12-31 • via Nuitee