Facilities

Free breakfast
24-hour front desk
Wheelchair accessible
Elevator
Free breakfast
Smoke-free property
Wheelchair accessible parking
Assistive listening devices available
Free self parking
Free full breakfast
See all facilities

Review Highlights

Pros:
Friendly staff

Categories

Cleanliness
1
Not mentioned.
Service
1
Staff are friendly.
Location
1
Standard quality for this hotel tier.
Room Quality
1
Standard quality for this hotel tier.
Amenities
1
Standard quality for this hotel tier.
Value for Money
1
Standard quality for this hotel tier.
Food and Beverage
1
Standard quality for this hotel tier.
Overall Experience
1
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 23:24

Property Description

Discover the perfect blend of comfort and convenience at Moments Hotel, your ideal getaway in Jeddah.

Delicious Dining
Start your day with a complimentary full breakfast served daily from 6:00 AM to 10:00 AM in our cozy on-site restaurant, ensuring you fuel up before exploring all that Jeddah has to offer.

Comfortable Accommodations
Unwind in one of our 32 stylishly appointed air-conditioned rooms, featuring pillowtop beds with down comforters, Smart televisions, and microwaves for your convenience. Complimentary Wi-Fi keeps you connected throughout your stay.

Convenient Amenities
Enjoy hassle-free services including dry cleaning/laundry, a 24-hour front desk, and easy access with our elevators. Plus, take advantage of free self-parking right on site.

Don't miss your chance to experience all that Moments Hotel has to offer—book your stay today!

Important information:

  • Couples wishing to share a room must provide proof of marriage.
  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Children may not be eligible for complimentary breakfast.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Payment

    Cash deposit required

  • General

    Professional property host/manager

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
J
Jamal
10
Pros:

Staff are friendly.

2025-07-20 • via Nuitee
J
Johannes
8
Pros:

The room was spacious and clean. The shower was a bit weird. I had warm water for 30 seconds and then had to wait another 30 seconds to a minute to get another 30 seconds of warm water.
Also the shower is not very sealed, so my bathroom was under water after every shower. This might be by design since there is a drain in the middle of the bathroom.
Communication was a bit challenging because not every staff member spoke English.
Breakfast is from 6-10 and since I don't want to wake up early in my vacation, I was quite late to the buffet. On the first day the buffet was still there at around 9 but on later days I had to order via phone to my room.
Ordering on the phone and talking with someone who barely speaks English is even more challenging than doing it in person, so I had to wait for over an hour for breakfast on some days because the guy on the phone said something in Arabic and hung up the phone.
All staff members were super nice and helpful though and I felt welcome.
Google translate helped a lot.
The rooms are not very soundproof, so I would recommend everyone to bring earplugs.
The area around the hotel was great with lots of restaurants.
Even though the hotel has some flaws, I would go there again and recommend it.

2025-04-21 • via Nuitee
K
KERKENS
2
Horrible experience
Pros:

Horrible du début jusqu’à la fin , à l arrivé la chambre réserve n existe plus , ils nous propose de nous relogé dans un autre hôtel de leur groupe, à 25min plus loin , nous acceptons désespérément de dormir à la rue , après 3h d attente sur place , nous partons en direction de la solution proposé dans un autre hôtel et a l arrivée ont nous demande d attendre a peu près 2h que la chambre soit prête , 2h après le réceptionniste nous donne 1 carte pour 4 voyageur , une fois dans la chambre ont se rend compte qu il n y a que 3 lits alors qu on est 4 et nous avons à la base réservé 4 lits , ont redescend ont lui explique que la chambre nous convient pas et que c est pas conforme encore une fois avec ce qu on a réserver , il nous dis qu il nous donne une autre chambre , ont lui dis ok on y va et la surprise sur surprise la chambre est infecte impossible de respirer ils ont aspergé la chambre avec un produit toxique de désinfection d’insecticide , des moisissures de partout des lits insalubre , les photos parle d elle même , ont a fuie l hôtel ont pouvais plus perdre une minute de plus ce cinéma a durée a peu près 7h de perte de temps , nous avons réservé un autre hôtel par nos propre moyen et subit à nouveau des frais de taxis et d hébergement à nos frais. Hôtel.com n’a pas pris sa responsabilité il n’ont aucun respect pour leurs client , horrible l expérience . Il refuse de nous indemniser . Pire voyage de ma vie .

2025-04-01 • via Nuitee