Century Casino & Hotel Caruthersville

From the wonderful, kind, happy lady that checked us in, to the gal in the grill, everyone was smiling and pleasant. What an enjoyable stay. My only comment that was not 5 star had to do with a lack of hot water for a shower. I took mine right after we checked in, maybe 9pm. The water was tepid; i love a hot shower, but figured everyone took an evening shower, except.....my husband took his shower about 6:30am, and had the same issue, except he said he heard the shower said " the water is hot", but it only lasted a few seconds. Im still laughing about the talking shower!

Friendly staff for the most part but the river cuts was only available from room window the whole back of the property is blocked off. Games were fun but small payouts

Clean room

Room was exceptional - clean and modern, gorgeous linens and comfy beds. Plenty of outlets and USBs. Needs a real restaurant tho. Snack bar was not adequate.

Good

Everything was excellent. When we were checking out Tonya was amazing!. Would definitely go back.

Wonderful stay!!

When I arrived on the property they did not have my booking! Even though I had the receipt and all my info! I was literally at the front desk for an hour waiting to finally get in my room! The lady working the front desk was extremely friendly and very apologetic but didn’t offer anything for my inconvenience! She is definitely not trained to do her job even though she’s been with the company 25 plus years! When I went to check out this morning and lady in a tshirt and sweatpants checked me out. Not friendly not professional at all. This is a a casino not a motel!

The room was immaculate. The only negative was my card stopped working Saturday night.

Nice larg and clean rooms

Everything was good at first but then when I was in the shower the water cut completely off while having my face covered in soap. Had to use water bottles to rinse off. Went and told front desk about the situation. They did come quickly to look at the problem. They didn’t have another room to offer except for another hotel room that was across the street. We just decided to ride it out. All we got was a sorry. I figured they would’ve offered a free night stay or discount or something. Usually kindness wins but not this time! Lol. Guess I should’ve went crazy on them.

Very nice and quiet the room was spacious

I have visited this place before the new facility so i know what it was like before. I was expecting new and clean considering it’s new. Not the case!!! The hotel floors were not clean. Sticky and made your socks black. I could not manage to find any decaffeinated coffee in the whole place and we stayed 2 days. They also wouldn’t let me take my decaffeinated sweet tea on the casino floor. No outside drinks allowed. However, they only offer carbonated drinks and water on the casino floor. Therefore, i am only offered water if i chose to play. I don’t mind water but i would like a switch up while on vacation. So, i didn’t play and spend any money in the casino while i was there. There also was a casino employee who asked me to delete my pictures of the casino because they weren’t allowed. I wasn’t even gambling, just going to the restroom. I didn’t see a sign saying no pictures so I didn’t delete them. At this point you need all the positive reviews you get. I didn’t delete my pics or leave a good review. We won’t be back!

the room was clean . the chest drawer had crumbs all in them ' lack of wash rags

Good food and great room

Me and wife had an amazing stay!

The hotel is pretty new, very clean. The room was lovely, the bathroom wonderful with a great shower. The downside is no breakfast, only one cart to bring luggage in and out,only one ice machine on lowest floor and no real restaurant. The casino was nice but only two tables open on a Monday evening.

The shower was absolutely amazing!

The hotel room was wonderful! Clean, spacious and comfortable. The casino was so so. Small but clean. Some slots had images burned into the screen so hard to see what was happening on the screen. Smoking. Seems everyone was smoking so that was disappointing. The air conditioning blew it around, more at the same level rather than pull it up so it was everywhere. Otherwise roomy gaming floor.

Comfy and safe