Ascott Xuanwu Lake Nanjing

Hotels
•
Ascott
8 (5 reviews)
No. 6 Huayun Road, Gulou District, Nanjing, Jiangsu, 210018 , Nanjing , CN
86-25-85385888

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Facilities

Free WiFi
24-hour front desk
Luggage storage
Elevator
Breakfast available (surcharge)
Multilingual staff
Porter/bellhop
Smoke-free property
Children's club
Grocery/convenience store
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Cons:
Limited breakfast variety
Inconvenient amenities

Categories

Cleanliness
7.96
Well made and clean rooms, attentive room chambermaid.
Service
8.93
Warm and friendly reception staff, excellent concierge service.
Location
8.47
Convenient location with expected nearby developments.
Room Quality
7.92
Comfortable bed and supportive pillows for quality sleep.
Amenities
7.95
Standard amenities for service apartment, lacking some variations.
Value for Money
7.91
General value aligned with quality of service and stay.
Food and Beverage
6.96
Breakfast variety disappointing, some food items overcooked.
Overall Experience
7.93
Comfortable stay with strong service but room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:03

Property Description

Ascott Xuanwu Lake Nanjing is a luxurious urban retreat nestled in the heart of Nanjing, offering you the perfect blend of comfort and convenience.

Recreational Amenities
Unwind and rejuvenate in our state-of-the-art 24-hour health club and invigorating indoor pool, ensuring you never miss a workout while traveling.

In-Room Comforts
Enjoy the comforts of home in one of our 278 air-conditioned rooms, equipped with fully stocked kitchens, premium bedding, and complimentary Wi-Fi. Each room is designed for your relaxation and productivity, featuring modern decor and a 55-cm LCD television.

Dining and Convenience
Start your day with a delicious buffet breakfast and grab essentials from our grocery store. Our multilingual staff are ready to assist you anytime with a 24-hour front desk and train station pick-up service for added convenience.

Book your stay today for an unforgettable experience at Ascott Xuanwu Lake Nanjing!

Important information:

  • No pets and no service animals are allowed at this property.
  • A car is recommended for transportation to and from this property.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Transportation

    Car recommended

  • General

    Professional property host/manager

Location

Guest Reviews

8
Based on 5 reviews
Cleanliness: 7.96
Service: 8.93
Location: 8.47
Room Quality: 7.92
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 6.96
Overall Experience: 7.93
A
angela • partner
10
Pros:

Our 4-night stay at the Ascott service apartment was pleasant and smooth. The bed was comfortable with just the right level of firmness, and the four supportive pillows helped ease our tired necks after long days of travelling. The TV was easy to operate, with many local channels and content available, although it was difficult to link to our phone for screen casting.

Breakfast at the Level 2 café was a little disappointing. The variety did not change much across the four mornings we were there. Interestingly, the bread toaster was placed under the counter, which made it slightly inconvenient to use. An egg station would have been a nice addition, but unfortunately it was not offered. Since Ascott is a Singapore-owned brand, it would have been a pleasant surprise to see some Nanyang-style items in the buffet. Many of the boiled eggs were also left sitting in the basket for too long, becoming cold and hardened.

On a positive note, the reception staff were warm and friendly, and the concierge service was excellent throughout our stay. Our room was consistently well made and clean, thanks to the attentive room chambermaid, whose attention to detail we appreciated very much.

Nearby, a McDonald’s is scheduled to open soon, and the large adjacent mega mall is expected to open around 2026–2027, which will make the area even more convenient for future guests.

Overall, Ascott Nanjing offered a comfortable stay with strong service.

2025-12-09 • via Nuitee
L
Lien • family
10
Pros:

The manager Sam was truly amazing. We were a party of 13 and he took care of us as if we were his only client. The property is also amazing. We will definitely be staying here again.

2025-10-29 • via Nuitee
H
H
8
Pros:

Good connection to the subway via the mall (currently not ready yet). Room is bright and clean, with an automated WC. Front desk staff were responsive. As a fairly new property, service standards should improve with time and training.

2025-06-30 • via Nuitee
J
Jing • family
10
Pros:

Great

2025-06-16 • via Nuitee
J
Jady • family_with_children
8
Pros:

Very nice and spacious. Convenient location and friendly staff members.

2025-04-26 • via Nuitee