Capital O Nueva York, Guadalajara centro (downtown)

Hotels
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OYO AMER
6.2 (17 reviews)
43 Calz Independencia Sur Zona Centro, Guadalajara, JAL, 44890 , Guadalajara , MX
52-4739800658

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Pets allowed

Facilities

Meeting rooms
Express check-out
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Wheelchair accessible
Elevator
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Maintenance problems
Safety concerns

Categories

Cleanliness
5
Mixed reviews on cleanliness, with some guests mentioning clean rooms while others noted issues such as dirty sheets and humidity.
Service
6.7
Service received mixed feedback, with some guests praising the friendly and helpful staff, while others experienced delays and inefficiencies.
Location
7.5
The hotel's location near the city center was generally appreciated, although some guests felt uneasy due to the presence of homeless individuals and street vendors nearby.
Room Quality
6.4
Rooms were described as comfortable by some guests, but there were complaints about humidity, hair on pillows, and general maintenance issues.
Amenities
7.2
Guests had mixed feelings about amenities, with some enjoying the variety offered while others felt that certain services like spa facilities were lacking.
Value for Money
5.8
Opinions varied on the value for money, with some guests finding the hotel economical given its location, while others felt the price was high for the services provided.
Food and Beverage
5
Feedback on food and beverage services was mixed, with some guests appreciating the breakfast and restaurant offerings, while others desired more variety.
Overall Experience
6.7
Guests had a mixed experience overall, with positive aspects such as friendly staff and location contrasting with negatives like cleanliness issues and safety concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-11-30 16:37

Property Description

Discover a delightful retreat at OYO Hotel Nueva York, perfectly situated in the heart of Guadalajara.

Recreation Amenities
Unwind after a day of exploration with our 24-hour fitness center or relax on the picturesque terrace, where stunning views await.

Modern Conveniences
Stay seamlessly connected with complimentary wireless internet and take advantage of our well-equipped business center, ideal for any work-related needs.

Comfortable Accommodations
Our 10 thoughtfully designed guestrooms feature flat-screen televisions and modern amenities that ensure a cozy and refreshing stay. Daily housekeeping keeps your space impeccable, while showers and slippers add an extra touch of comfort.

Experience the vibrant culture of Guadalajara, with attractions just a short stroll away. Don't miss your chance to book your stay at OYO Hotel Nueva York today!

Important information:

  • There is limited hot water on site.
  • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Parking height restrictions apply.

Check-in and check-out hours:

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Pet max weight (per pet) in lb is 33

  • Parking

    Parking height restrictions apply

  • Pets

    Pets cannot be left unattended

See all policies

Location

Guest Reviews

6.2
Based on 17 reviews
Cleanliness: 5
Service: 6.7
Location: 7.5
Room Quality: 6.4
Amenities: 7.2
Value for Money: 5.8
Food and Beverage: 5
Overall Experience: 6.7
V
Victor Hugo
10
Pros:

Gracias

2025-06-30 • via Nuitee
E
Eduardo
8
Pros:

Cumple con su función

2025-06-23 • via Nuitee
D
Daniel • pet
2
Pros:

No sirve el elevador

2025-06-20 • via Nuitee
J
José Antonio • partner
6
Pros:

En general el hotel se ve bien, esta en una buena ubicación en cuanto a cercanía del centro y es económico.
Su personal muy amable, nada que decir.
El cuarto con humedad y con cabellos sobre almohadas. El resto nada más que comentar, en buenas condiciones.
Hay mucha gente en situación de calle alrededor y mucho vendedor ambulante, lo cual puede hacer sentir un poco de inseguridad.
En general una buena opción.

2025-06-14 • via Nuitee
T
Tomas
8
Pros:

Es como la vecindad del chavo del 8, pictórica.

2025-06-11 • via Nuitee
B
Bryan
6
Pros:

You get what you pay for so don’t expect much and I extremely don’t recommend staying in the summer as to the no A/C. For the price it got the job done only needed a place to store my luggage, but the staff was extremely helpful and friendly. Sheets being dirty were the only thing other then the area outside being dirty

2025-06-09 • via Nuitee
T
Tomas
8
Pros:

Es un hotel muy vario pinto y sus gentes, tanto huéspedes como empleados, a la par. Hay de todo un poco. Lo mejor, el precio y lo demás, vayan y verán.

2025-06-04 • via Nuitee
J
Jesus
8
Pros:

Todo muy bien y muy limpio... El servicio al 100 mi unica queja es que no tienen clima perso dan avanicos!

2025-05-30 • via Nuitee
J
Jorge
8
Pros:

Good value for the price

2025-05-22 • via Nuitee
H
Hidemi Paola • family
6
Pros:

La zona esta llena de bagabundos drogadictos y basura

2025-05-16 • via Nuitee
J
Jorge
10
Pros:

Good value for the price.

2025-05-07 • via Nuitee
M
Monica
2
Pros:

Había gente hospedada en la habitación cercana y el ruido a las 12 d esa noche era terrible no se podía dormir y el hotel no les llamó la atención ni nada, imposible dormir. Adicional no cuenta con aire acondicionado, el servicio de recepción es malo.

2025-05-03 • via Nuitee
E
Eric
4
Worst hotel in town
Pros:

This place is a dump. Skid row out front with people sleeping on the front steps. No one at the reception desk for 20 minutes-they then hand you one towel and tell you it must be returned. Door security lock was broken off, leaving only the doorknob lock as security. Runndown halls and rooms. No smoke detector. Just terrible. I yo should be ashamed to put their brand in this dump.

2025-04-26 • via Nuitee
G
GIAFFAR
8
Puntos de vista en general muy bien
Pros:

Buen precio para la zona, y muy atentos, es un hotel viejo pero en buen estado y me han atendido muy bien hasta ahora.
Me quedaré unos días más, considerando que es una zona roja y peligrosa de la ciudad, todos muy amables.

2025-04-26 • via Nuitee
C
Cristina • family_with_children
6
Pros:

En nuestra instancia hubo mucho ruido, música muy alta, además se torna insegura al contar con vendedores ambulantes en la banqueta.

2025-03-18 • via Nuitee
A
abisai • family
10
Pros:

Buena ubicación

2025-03-10 • via Nuitee
V
Verified traveler
8
Cómodo, práctico, céntrico y económico.
Pros:

Hotel económico, se ve que fue de los mejores en su tiempo. Muy céntrico , lugares de comida y tiendas muy cerca. Punto extra a favor es que tiene estacionamiento propio conectado al hotel. El señor de recepción es atento y el que te lleva a la habitación es muy amable.

2025-02-28 • via Nuitee