HOTEL EMERALD INN

Hotels
•
Independent
6 (3 reviews)
Silent Valley, Munnar, KL, 685612 , Munnar , IN
91-9745869444

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Facilities

Free WiFi
24-hour front desk
Wheelchair accessible
Breakfast available (surcharge)
Free self parking
Accessible shuttle
No accessible shuttle

Review Highlights

Cons:
Cleanliness issues
Room quality not as expected

Categories

Cleanliness
3.5
The sheets were not fresh and had hair, and the rooms smelled moldy.
Service
7.5
Standard service quality for a hotel of this rating.
Location
7.5
Standard quality for this hotel tier.
Room Quality
3.5
The room was nothing like the pictures and looked much older.
Amenities
7.5
Standard quality for this hotel tier.
Value for Money
5.5
Standard quality for this hotel tier.
Food and Beverage
7.5
Standard quality for this hotel tier.
Overall Experience
5.5
Overall experience was disappointing due to cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 08:42

Property Description

Discover your perfect getaway at HOTEL EMERALD INN, where comfort meets convenience in the heart of Devikolam.

Culinary Delights
Savor a delightful dining experience at our restaurant, featuring a buffet breakfast on weekends that will set you up for the day ahead. Enjoy a variety of scrumptious offerings to tantalize your taste buds.

Unmatched Connectivity
Stay connected with complimentary wireless internet access available in all 90 guest rooms. Whether for business or leisure, our reliable connections ensure you are never out of touch.

Prime Location
Immerse yourself in the natural beauty surrounding our hotel, just minutes from significant attractions like Mount Carmel Church, Tata Tea Museum, and stunning waterfalls, making it ideal for exploration.

Escape to HOTEL EMERALD INN and experience the ultimate blend of comfort and adventure. Book your stay now!

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

6
Based on 3 reviews
Cleanliness: 3.5
Service: 7.5
Location: 7.5
Room Quality: 3.5
Amenities: 7.5
Value for Money: 5.5
Food and Beverage: 7.5
Overall Experience: 5.5
B
Billu • family
4
Pros:

The day we went, we saw the sheets had been changed months ago. They were not fresh. Bathroom had a leaky faucet. Tv and room phone were not working. Above all the room was nothing like the pictures. Looks like they took the pictures when the hotel was new. It looks 50 years older now.

2026-01-04 • via Nuitee
L
Laurent • family
4
Pros:

The rooms and bathrooms were moldy and smelled moldy. The sheets had hair on them. The bathroom windows did not close so you had to close the bathroom door to keep the bedroom warmish.
There was hot water at the given hours.

2025-11-22 • via Nuitee
S
Scott
8
Pros:

Unfortunately i had one dinner in the hotel on my last night there and contracted sever diarrhoea and vomiting .

2025-05-19 • via Nuitee