Facilities

Meeting rooms
Front entrance ramp
Free WiFi
24-hour front desk
Luggage storage
Wheelchair accessible
Elevator
Conference space
Breakfast available (surcharge)
Meeting rooms
See all facilities

Review Highlights

Pros:
Great property for families
Cons:
Awful experience with air conditioning
No refund or communication from hotel or booking site

Categories

Cleanliness
4
Negative experience regarding air conditioning and overall service.
Service
8
Standard service standard for a hotel of this rating.
Location
8
Standard quality for this hotel tier.
Room Quality
6
Standard quality for this hotel tier.
Amenities
6
Standard quality for this hotel tier.
Value for Money
5
Lost almost $350 for a falsely advertised service.
Food and Beverage
6
Standard quality for this hotel tier.
Overall Experience
5
Awful experience as a result of poor service and issues with bookings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:05

Property Description

Discover the charm and hospitality of AMAR Design Hotel by HMG, nestled in the vibrant heart of Sofia.

Comfortable Accommodations: Relax in one of our 34 air-conditioned rooms, each featuring a Select Comfort bed, minibar, and Smart television for your entertainment. With complimentary wireless internet access, modern amenities ensure you feel right at home.

Gourmet Dining Options: Savor delicious meals at our on-site restaurant. Don’t miss our delightful buffet breakfasts served on weekends, offering a variety of choices to start your day off right.

Convenient Services: Our hotel boasts extensive features, including a 24-hour front desk, luggage storage, and dry cleaning/laundry services. Planning a meeting? With 1130 square feet of flexible conference space, we cater to your every need.

Experience the best of Sofia at AMAR Design Hotel by HMG—book your stay today!

Important information:

  • Guests can access their rooms with a mobile device.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Professional property host/manager

Location

Guest Reviews

6
Based on 6 reviews
Cleanliness: 4
Service: 8
Location: 8
Room Quality: 6
Amenities: 6
Value for Money: 5
Food and Beverage: 6
Overall Experience: 5
V
Verified traveler
2
Pros:

We had an awful experience with both the hotel and hotels.com. Despite the hotel being advertised as having air conditioning AND hotels.com promoting it as one of their ‘Best Hotels’, the air conditioning was not working and with two young kids we had to check out. Both the hotel and hotels.com have refused to refund us or maintain communication and as a result we have lost almost $350. I have video documentation that it was 27’C but neither party are accepting responsibility for taking our money for a falsely advertised service. We were even charged tourist tax as we left the hotel despite not staying there.
I suggest you stay elsewhere and use a different booking site.

2025-08-13 • via Nuitee
A
Anisa • family
8
Pros:

Great property for families

2025-07-22 • via Nuitee
Y
YOUNES
8
Pros:

hotel is clean and recently

2025-06-17 • via Nuitee
J
Jayantha • partner
8
Pros:

Good breakfast buffet with variations daily. Tap water smells musty.

2025-06-14 • via Nuitee
M
Moyna • family_with_children
10
Pros:

Great hotel, one of the best nights of sleep in a hotel I've ever had. Recently refurbished so everything was new and clean. Really nice shower as well!

2025-06-11 • via Nuitee
S
Sharon
10
Pros:

Renovated.. clean. Comfortable.

2025-06-09 • via Nuitee