The Z Hotel Tottenham Court Road

Hotels
Z Hotels
8 (72 reviews)
52 Poland Street, London, England, W1F 7NH , London , GB

Facilities

Free WiFi
24-hour front desk
Luggage storage
Concierge service
Elevator
Breakfast available (surcharge)
Smoke-free property
Accessible shuttle
No accessible shuttle

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Small rooms
Cleanliness issues

Categories

Cleanliness
7.08
Some reviews mentioned dusty rooms and complaints about cleanliness.
Service
8.55
Overall positive sentiment about staff being accommodating and friendly.
Location
9.09
Multiple reviews praised the great location for sightseeing and transport access.
Room Quality
7.04
Many reviews noted rooms are small and basic, with some complaints about fixtures.
Amenities
8.07
While lacking some features like a refrigerator, other amenities were noted as satisfactory.
Value for Money
7.03
Some guests felt the pricing was high for basic accommodations.
Food and Beverage
8.58
No specific issues mentioned, overall standard for a hotel in this category.
Overall Experience
8.55
Despite some issues, many guests had a positive experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 07:38

Property Description

Discover the vibrant energy of central London at The Z Hotel Tottenham Court Road, where comfort meets convenience in an unbeatable location.

Contemporary Accommodations
Shelter in one of our 120 air-conditioned rooms, each equipped with Smart televisions and complimentary Wi-Fi for your modern lifestyle. Relax after a day of exploring with our well-appointed private bathrooms featuring complimentary toiletries and hair dryers.

Delicious Dining Options
Indulge in a delightful meal at our on-site restaurant and unwind at the bar/lounge with a refreshing drink. On weekends, enjoy a continental breakfast, with children 12 and under dining free.

Prime Location
Step outside and immerse yourself in the local culture, with landmarks like Piccadilly Circus, Leicester Square, and Oxford Street all within a short walk.

Ready to experience London? Book your stay at The Z Hotel Tottenham Court Road today!

Important information:

Make use of convenient amenities, which include complimentary wireless internet access and concierge services.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • General

    Professional property host/manager

Location

Guest Reviews

8
Based on 72 reviews
Cleanliness: 7.08
Service: 8.55
Location: 9.09
Room Quality: 7.04
Amenities: 8.07
Value for Money: 7.03
Food and Beverage: 8.58
Overall Experience: 8.55
A
Andrew
10
Pros:

This place is perfectly located in central London, modern, clean and well staffed! Loved it!

2025-10-11 via Nuitee
J
Joe
6
Pros:

Fine

2025-10-10 via Nuitee
J
John P. partner
8
Pros:

A nice place for the price. Close to attractions shopping and restaurants.

2025-10-10 via Nuitee
J
James partner
10
Pros:

Bars nearby. Clean room

2025-10-09 via Nuitee
L
Lisa
6
Pros:

Check-in was very smooth and the front desk staff was accommodating. We arrived early and knew rooms would not be ready, but one room was available so we stored luggage there. Surrounded by restaurants, shops. Easy 7 min walk to the Tube, close to Piccadilly Circus. Cafe area was easily accessible and PM staff was excellent. Beds are VERY hard; it was very uncomfortable for family member with MS and chronic pain. Rooms are also very small with no place to unpack clothes. No closet, just several hooks on the wall with hangers; we are traveling for 2 weeks and it was challenging navigating the room with large suitcases. Service a location were top-notch, but we would not stay again due to room comfort.

2025-10-06 via Nuitee
J
Jose Manuel partner
10
Pros:

Great hotel in Soho! Staff is the best, and location is close to bars, restaurants, shopping, and transportation!

2025-10-04 via Nuitee
H
Henry
10
Pros:

Lots of great restaurants nearby

2025-10-03 via Nuitee
W
William
10
Pros:

Great location! Very nice!

2025-09-29 via Nuitee
L
Leigh-Anne
10
Good hotel
Pros:

Clean & compact rooms, great locations

2025-09-27 via Nuitee
C
Christie family
10
Pros:

I can not say enough good things about this hotel. The staff is absolutely fantastic and so accommodating. Vaishnavi was an absolute gem, I made my reservation complicated and she fixed everything and made sure we were completely satisfied with the arrangement.

2025-09-19 via Nuitee
K
Katja Ulrika
10
Pros:

Quick and simple check in and checkout. Friendly staff.

2025-09-16 via Nuitee
J
JONATHAN
4
Overpriced for a very basic room.
Pros:

Overpriced for a very basic room. Tiny space, dated fixtures and window shared with room next door.

2025-09-14 via Nuitee
T
Tuong Cat
10
Pros:

Enjoyed my stay. The staff was very kind and helpful. Would definitely come back.

2025-09-14 via Nuitee
T
Tolga
10
Pros:

Amazing Location, Friendly Staff, Well planned and organized facility. I stayed in a single room as a solo traveler. Yes it was a tiny room at 8th floor with a beautiful night view, the bed was very comfortable , a TV was placed perfectly would be nice to have a mini fridge. But there were a glass water bottle, a kettle and all kind of coffees , teas , milks for free of a charge. Overall I had a great experience.

2025-09-05 via Nuitee
J
Jordan
10
Pros:

Loved it!

2025-09-05 via Nuitee
M
Megan
8
Pros:

Good location for early subway and site seeing

2025-09-03 via Nuitee
W
Waseem
4
Pros:

The check in experience was the worst i’ve ever had.

Long story short:

The staff showed total understanding and seemed very helpful at the beginning when the expedia agent called them and when i texted them too but when i arrived they showed a totally different face! Very bold and they looked like they could not care less and they dont give a sh**

I had very long flight/night and i arrived super early at 10 am and i would not mind waiting an hour or two or even three but that they only were able to check me in at 3 because this was their check in time!! This is ridiculous.. but i had a word with them and one of the receptionist gave me the room at 2:15!!! Yay lol i was about to faint in their tiny reception and i this she noticed that im going to pass out! Thank you not thank you!

2025-09-02 via Nuitee
T
Tina
8
Pros:

Good location. Room is small but jas everything you need

2025-08-31 via Nuitee
R
Ross partner
8
Pros:

Fantastic front of house team, checkin was smooth and easy, room was a bit on the small size but it was clean and well presented which is great to see.

Only con -
The air con is very weak and room is stuffy and hot, but borrowed a fan which did the job, so thank you for your help.

2025-08-31 via Nuitee
G
Gareth
10
Pros:

As ever Premier Inn staff excelled themselves
friendly professional and effec

2025-08-30 via Nuitee