The Silk Lakehouse, Shangri-La Hangzhou

Hotels
•
Shangri-La Hotels and Resorts
9 (2 reviews)
78 Beishan Road, Hangzhou, Zhejiang, 310007 , Hangzhou , CN
86-571-8797 7951

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Facilities

Meeting rooms
Boat tours nearby
Front entrance ramp
Proposal/romance packages available
Free bicycles on site
Comprehensive recycling policy
Guest education on local ecosystems and culture
Free WiFi
24-hour front desk
Garden
See all facilities

Review Highlights

Pros:
Beautiful views
Exceptional service
Cons:
Obstructed room views

Categories

Cleanliness
9
Standard quality for this hotel tier.
Service
9.5
員工很細心專業，每一位都相當親切。
Location
9
Most beautiful hotel with enchanting views.
Room Quality
8
Most rooms are obstructed by tall trees.
Amenities
9
Standard quality for this hotel tier.
Value for Money
9
Standard quality for this hotel tier.
Food and Beverage
9.5
早餐尤其驚艷，不僅是新鮮可口，熱食的口感非常細緻。
Overall Experience
9
A must-visit hotel with exceptions in room views.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 18:37

Property Description

Experience luxury and comfort at The Silk Lakehouse, Shangri-La Hangzhou, perfectly situated steps away from the breathtaking West Lake.

Recreational Amenities
Indulge in top-tier relaxation with our 24-hour health club and tranquil indoor pool, providing the perfect escape to rejuvenate your mind and body.

Fine Dining & Room Service
Savor exquisite dishes at Living Room by Alan Yu, our fine-dining restaurant offering stunning garden views, or enjoy 24-hour room service for delightful dining in the privacy of your room.

Elegant Accommodations
Stay in one of our 68 tastefully decorated rooms featuring iPads, LCD televisions, and private bathrooms with designer toiletries and rainfall showerheads, ensuring every moment is a luxurious experience.

Don’t miss the chance to enjoy a remarkable stay at The Silk Lakehouse. Book your room today!

Important information:

  • Pool access available from 6:00 AM to 10:00 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

9
Based on 2 reviews
Cleanliness: 9
Service: 9.5
Location: 9
Room Quality: 8
Amenities: 9
Value for Money: 9
Food and Beverage: 9.5
Overall Experience: 9
F
Franklin
10
Pros:

Most beatiful hotel - even though most rooms are obstructed by tall trees (government requirement) to have views of West Lake, the 360 degree views are available at roof floor - a must in the evening when the whole Lake and distant city become enchanted.

2025-12-29 • via Nuitee
M
Ming-Yi
10
Pros:

員工很細心專業，每一位都相當親切。早餐尤其驚艷，不僅是新鮮可口，熱食的口感非常細緻，每一道都推薦品嚐。

2025-10-20 • via Nuitee