Pets allowed

Facilities

Free WiFi
Wheelchair accessible
Breakfast available (surcharge)
Accessible shuttle
No accessible shuttle

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Service issues
High noise levels

Categories

Cleanliness
1
Concerns about room being prepared for next guest early and attention to detail lacking.
Service
1
Friendly staff mentioned, but issues with service quality noted.
Location
1
Located in a quiet area close to shops and restaurants.
Room Quality
1
Room allocation issues and dissatisfaction with room size.
Amenities
1
Basic amenities mentioned, but lack of tea kettle and storage noted.
Value for Money
1
Perceived as expensive for what is provided.
Food and Beverage
1
Breakfast was considered good but expensive compared to local options.
Overall Experience
1
Overall experience affected by room issues and service shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 13:27

Property Description

Experience the vibrant heart of Hamburg at stilwerk Hotel Heimhude, where comfort meets convenience.

Recreational Opportunities
Embrace the charm of the city with complimentary bicycle rentals, perfect for exploring nearby attractions like the University of Hamburg and Alster Lakes, both just a stone's throw away.

Delicious Breakfast Options
Start your day right with a delightful buffet breakfast served on weekdays from 7:00 AM to 10:00 AM and weekends from 8:00 AM to 11:00 AM, ensuring you’re fueled for your adventures.

Comfortable Guestrooms
Unwind in one of our 23 cozy guestrooms, equipped with complimentary Wi-Fi, blackout drapes, and daily housekeeping, creating an inviting atmosphere for relaxation.

Don't miss the chance to experience all that Hamburg has to offer – book your stay at stilwerk Hotel Heimhude today!

Important information:

Enjoy recreation amenities such as bicycles to rent or take in the view from a garden. Additional amenities at this hotel include complimentary wireless internet access and a vending machine.

Check-in and check-out hours:

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Accessibility

    No elevators

  • Pets

    Pets allowed

  • General

    Professional property host/manager

  • Pets

    Service animals are allowed

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
H
Henrik
10
Pros:

Hotellet ligger i et roligt område men alligevel tæt på butikker, restauranter og en tur rundt om Alster søen. Værelset fint og rent. Venligt personale.

2025-11-23 • via Nuitee
F
Friedrich
8
Pros:

Das Zimmer war recht bescheiden, aber in Ordnung.

Das Personal war freundlich und zuvorkommend

2025-11-22 • via Nuitee
C
Christian
4
Pros:

We booked a giant studio but were allocated a basement room on arrival, which was not what we expected or wanted. After raising concerns, we were reassigned to a medium studio; however, the new room was significantly smaller, with a bathroom of roughly 2 sqm.

On check-out day, we found our room already cleaned and prepared for the next guest at 10:30 am, although official check-out is at 11:00 am. The compensation offered for the downgrade was described by the property as a full refund, but given the circumstances and early room turnover, this felt inadequate.

While the hotel makes an attempt at a stylish boutique experience, overall guest relations and attention to detail left much to be desired.

2025-11-16 • via Nuitee
L
Lise
10
Smukt hotel i rolige omgivelser
Pros:

Smukt hotel i meget rolige omgivelser. Dejligt værelse med god seng. Fine parkeringsmuligheder på vejen lige ved hotellet (betalingsparkering). Gåafstand til centrum af Hamborg. Morgenmaden var god men dyr i forhold til det, man kan købe i cafeerne i området.

2025-10-20 • via Nuitee
M
Madeleine
4
Väl dyrt hotell för vad man får.
Pros:

Fint hotell, dock extremt lyhört. Man hörde allt som personerna i rummet bredvid sa. Hörde även rummet bredvid när de duschade/gick på toa.

Ljuset i rummet var bra när solen lös in, annars extremt dåligt ljus. Saknade en lampa vid dörren.

Elementen var inte igång/var inte varma. Vi bad dem kolla på det och när vi kom tillbaka hade de inte gjort några åtgärder. Elementen lät som att de droppade och var väldigt störande.

Receptionisterna var inte speciellt service minded.

Vi saknade tekokare på rummet samt bättre förvaring och krokar att hänga handdukarna på i badrummet.

2025-10-06 • via Nuitee
S
sally
10
Pros:

Tasteful boutique hotel, lovely staff, on beautiful street only 6 min walk from Dammtor Bahnhof. Short walk to park along the Alster as well.

2025-10-06 • via Nuitee
B
Birgit
10
Pros:

Schönes Design von Zimmern und Frühstücksbereich in schöner alter Villa in ruhigem Wohngebiet in fußläufiger Distanz zu Bahnhof Dammtor. Spätanreise war mit Schlüsselsafe problemlos möglich.
Das Frühstück war sehr gut, inkl. Joghurt,Müsli, frische Früchte (Ananas, Brombeeren,Blaubeeren,Äpfel) ,es gab verschiedene Aufstriche, Schinken und Käseauswahl, Brötchen,Croissants,....

2025-10-05 • via Nuitee
E
Esther
10
Pros:

.

2025-10-03 • via Nuitee
U
Ulrich • partner
10
Pros:

Wir haben uns vom ersten Moment an sehr wohlgefühlt. Ein außergewöhnlich schönes Hotel mit freundlichem Personal.

2025-08-30 • via Nuitee
J
Julia • friends
10
Pros:

Herausragend schön!

2025-06-21 • via Nuitee
T
Tim
8
Pros:

Hübsches Freundliches Hotel in ruhiger Lage

2025-06-01 • via Nuitee