Facilities

Boat tours nearby
Books
Free WiFi
Luggage storage
Wheelchair accessible
Outdoor furniture
Kayaking nearby
Smoke-free property
Ecotours nearby
Tours/ticket assistance
See all facilities

Review Highlights

Pros:
Exceptional service
Great location

Categories

Cleanliness
10
Rooms were clean and well-maintained, adding to a pleasant experience.
Service
10
Exceptional support from Susy and her team, going above and beyond for guests.
Location
10
Great location, quiet yet close to beach, bars, and restaurants.
Room Quality
10
Rooms are spacious, comfortable, and beautifully decorated, exceeding expectations.
Amenities
10
Fantastic rooftop pool and quality amenities available throughout the hotel.
Value for Money
10
Great value considering the quality of service, cleanliness, and location.
Food and Beverage
10
Fresh coffee and delicious cakes provided daily, enhancing the overall experience.
Overall Experience
10
A perfect stay with no negatives, highly recommended.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 15:48

Property Description

Experience the beauty of Isla Holbox at Sunsteps Casa Holbox, your ideal getaway just steps away from pristine beaches.

Recreational Amenities
Dive into relaxation with our outdoor pool or explore the island with convenient bicycle rentals. Experience nature right in our lobby with a stunning living plant wall that adds a touch of serenity.

Guestroom Comfort
Stay in one of our 13 stylish guestrooms featuring Smart televisions and complimentary Wi-Fi. Refresh in modern bathrooms equipped with showers, and enjoy conveniences like safes and ceiling fans for a hassle-free stay.

Convenience and Connectivity
Enjoy complimentary wireless internet access throughout the property, and take advantage of our luggage storage and 24/7 coffee/tea availability in the common area. Free self-parking ensures your travel is smooth and carefree.

Don’t miss your chance for a memorable stay; book your escape at Sunsteps Casa Holbox today!

Important information:

  • Pool access available from 8:30 AM to 8:00 PM.
  • Guests under 18 years old are not permitted at this adults-only property.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • General

    Cashless transactions are available

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

10
Based on 7 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
S
Sharon • partner
10
Pros:

Excellent hotel with superior support from Susy and her team. Clean rooms, fresh coffee/water/cake everyday, gorgeous rooftop pool, great location, and her connections/advice on drivers and restaurants was top notch.

2026-01-08 • via Nuitee
Y
Yvonne
10
Pros:

Great place to stay hostess very nice and friendly

2026-01-02 • via Nuitee
M
Meera
10
Pros:

The place is really beautiful, nicer than in the pictures. The room was clean, spacious and comfortable.
The rooftop pool is great! Lots of space and sun!
Susanna is a great host! Friendly, kind, helpful and bakes amazing cakes!!!
We loved the location, quiet and peaceful, but just a short walk from the beach, bars and restaurants.
Would definitely recommend staying here!

2026-01-01 • via Nuitee
H
Hugo • partner
10
Pros:

Everything, great host, super clean hotel, the amenities.

The host stood out in every single detail.

2025-12-23 • via Nuitee
L
Lourdes • family
10
Pros:

Un lugar hermoso, tranquilo, excelente atención, comodo y muy limpio...como en casa
Lo recomiendo ampliamente.

2025-08-07 • via Nuitee
C
CATALINA • family
10
Pros:

Excelente atención y muy tranquilo La atención de la gerente es fabulosa te tienen pan y café que no está incluido y te da todas las recomendaciones con la gente de la isla para que no abusen con los precios de las actividades.

2025-07-14 • via Nuitee
A
Abner • partner
10
Pros:

Lugar 10 de 10, recomendamos todo muy tranquilo acogedor te sentirás como en casa

2025-04-26 • via Nuitee