Home2 Suites by Hilton Jackson

Hotels
•
Independent
4 (3 reviews)
40 Old Medina Crossing, Jackson, Tennessee, 38305 , Jackson , US
1-731-300-7767

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Pets allowed

Facilities

Free breakfast
Meeting rooms
Free WiFi
24-hour front desk
Continental breakfast
Wheelchair accessible
Outdoor pool - seasonal
Elevator
Free breakfast
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Helpful staff
Cons:
Bed lacked comfort due to dip

Categories

Cleanliness
4.14
The room was clean and comfortable, indicating good cleanliness.
Service
4.61
The staff went out of their way to assist, showcasing excellent service.
Location
4.15
Standard quality for this hotel tier.
Room Quality
3.1
The bed was average with a dip on the side, affecting comfort.
Amenities
4.13
Standard quality for this hotel tier.
Value for Money
3.59
Standard quality for this hotel tier.
Food and Beverage
4.14
Standard quality for this hotel tier.
Overall Experience
4.11
Despite the issues, overall a good experience with commendable service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:54

Property Description

Welcome to Home2 Suites by Hilton Jackson, your perfect retreat in the heart of Jackson!

Recreational Options
Dive into relaxation with our seasonal outdoor pool or unwind while browsing with complimentary wireless internet access throughout the property.

Comfortable Accommodations
Our 89 well-appointed guestrooms feature inviting kitchens complete with full-sized refrigerators and stovetops, ensuring you feel right at home during your stay.

Business and Convenience
Enjoy the ease of a 24-hour business center, a front desk that’s available around the clock, and the benefit of free self-parking, making travel hassle-free.

Don’t miss out on an exceptional stay—book your experience at Home2 Suites by Hilton Jackson today!

Important information:

  • The seasonal pool will be open from May 26 to September 29.

Check-in and check-out hours:

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    Pets allowed

  • General

    Professional property host/manager

  • Pets

    Service animals are allowed

Location

Guest Reviews

4
Based on 3 reviews
Cleanliness: 4.14
Service: 4.61
Location: 4.15
Room Quality: 3.1
Amenities: 4.13
Value for Money: 3.59
Food and Beverage: 4.14
Overall Experience: 4.11
N
Nicole
8
Pros:

Great staff. Breakfast was not good. Clean rooms.

2025-12-29 • via Nuitee
T
Teresa • friends
8
Pros:

The room was clean and comfortable. The bed was average, mine had a dip on the side that was not comfortable. The staff went out of their way to assist me when Expedia messed up my reservation. Took forever for Expedia to correct and one Expedia service rep just flat lied about contacting the hotel. Another rep had to get on the line to correct. Kudos to the hotel staff!

2025-09-24 • via Nuitee
R
Renee • family
10
Pros:

Front desk staff very helpful

2025-07-25 • via Nuitee