Hanoi Traveller House

Hotels
Independent
6 (8 reviews)
13 Ma May Str, Hang Buom, Hanoi, 100000 , Hanoi , VN

Facilities

Free breakfast
Fireplace in lobby
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Concierge service
Wheelchair accessible
Fireplace in lobby
Free breakfast
See all facilities

Review Highlights

Pros:
Clean bedding
Friendly staff
Good breakfast
Great location
Cons:
Issues with WiFi
Room comfort concerns
Cleanliness issues

Categories

Cleanliness
4.21
Some reviews mention issues with cleanliness and mold.
Service
7.68
Numerous reviews highlight friendly and helpful staff.
Location
8.22
Multiple reviews praise the excellent location in old town.
Room Quality
4.67
Some rooms noted as needing maintenance and lack comfort.
Amenities
5.2
WiFi and amenities were mentioned as lacking in quality.
Value for Money
6.16
Several reviews indicate good value despite some drawbacks.
Food and Beverage
6.71
Breakfast quality is rated positively by guests.
Overall Experience
5.18
Overall experience reflects a mix of good and not-so-good aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:51

Property Description

Discover the charm of Hanoi Traveller House, your perfect home away from home in the heart of the Old Quarter.

Superior Amenities
Enjoy complimentary wireless internet access throughout the hotel, ensuring you stay connected during your visit. Our concierge services are available to assist you with all your needs, while the cozy fireplace in the lobby invites you to unwind after a day of exploration.

Delicious Breakfast
Start your mornings right with a complimentary English breakfast served daily from 7:00 AM to 9:30 AM, so you can fuel your adventures in the city.

Prime Location
Situated just a short distance from iconic attractions like Hoan Kiem Lake and the vibrant Hanoi Old Town Night Market, everything you want to see is within walking distance.

Don't miss out on an unforgettable stay—book your room at Hanoi Traveller House today!

Important information:

  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Accessibility

    No elevators

  • General

    Private host property

Location

Guest Reviews

6
Based on 8 reviews
Cleanliness: 4.21
Service: 7.68
Location: 8.22
Room Quality: 4.67
Amenities: 5.2
Value for Money: 6.16
Food and Beverage: 6.71
Overall Experience: 5.18
W
WONGYUN
10
Pros:

침구가 깨끗하고 조식이 맛있습니다. 가성비 좋아요.

2025-12-14 via Nuitee
R
ronan
8
Pros:

Good location, room was secure, clean and spacious. Staff were friendly & helpful. I recommend.

2025-12-14 via Nuitee
W
Wayne
10
Pros:

Everything about this place is great. Nice clean bunks and friendly helpful staff. I enjoyed staying there and meeting other travellers. Nice friendly vibe and free tea and coffee available throughout the day.

2025-12-11 via Nuitee
A
Avi
8
Pros:

Pros:
Location is excellent. Right in the heart of old town. Staff was excellent and always helpful. Nice breakfast. Great place if in your 20s.

Opportunities for improvement:
The whole place smells like mold (be aware of this). We had a private room with balcony, however there is a karaoke bar next door that blasts music into the morning. Just FYI.

WiFi spotty. The WiFi in the rooms was very unpredictable and very slow/weak at best. Rooms do not have streaming smart TVs so you’re stuck with local channels. (*Note, If I had seen these comments when booking, I would have ignore them. But after 2 months of travel in east Asia we’ve learned, the hard way, that strong WiFi in the rooms is an absolute must in 2025. )

Keep this in mind when booking. You will NOT be able to check emails, make WhatsApp calls or buffer a Netflix/Youtube program in your room.

Hospitality in Vietnam is a big piece of their culture. We’ve learned that staff have a high desire to serve and make guests feel at home, if I had to do it again, I would spend a few more dollars and book a place in a very similar location, but with better cleanliness and amenity.


2025-12-06 via Nuitee
J
Julie partner
6
Pros:

Stayed 2 nights deluxe double room with balcony city view, but we did not get the balcony, we got big windows with city view at 6 floor. Our room needed TLC, 3 large water stain on the ceiling, is like Michael Angelo sistine chapel. The bed not very comfortable, 1 pillow per person, 1 pillow is soft and the other is firm. Danny is very helpful. The WIFI is a bit weak on and off. The hot water doesn’t stay too hot, taking a bath with Look warm water. The room is very depressing, I was very disappointed, not like the photo posted online. Great location!

2025-11-23 via Nuitee
F
franck
10
Pros:

Chambre spacieuse et très propre, personnel attentionné et bienveillant.

2025-11-01 via Nuitee
F
franck
10
Pros:

Excellent séjour en famille, grande chambre propre, petit déjeuner de qualité, personnel bienveillant. Très bien situé, au coeur de l'animation d'Hanoï.

2025-10-24 via Nuitee
B
Bienvenido Angelo
10
Family Stay in Hanoi Traveller House
Pros:

The location is amazing. Walking distance to the Hanoi Beer Street, the Weekend Night Market and other great restaurants, cafes and shops. The room we had was spacious with a nice view of the town. It has two big and comfortable bed with essential amenities like towels and slippers. The restroom has a bath tub that my kids enjoyed a lot after long tours under the sun. The only issue was the ref was not getting cold enough to store food on it. On the other hand, the staff is very nice and helpful and they serve really big breakfast that powered us the whole day. Overall, I will recommend this hotel to my family and friends visiting Hanoi soon.

2025-09-10 via Nuitee