Balu Hotel

Hotels
Independent
10 (9 reviews)
Av Jurez SM 01 MZ 08 LT 08, Isla Mujeres, QROO, 77400 , Isla Mujeres , MX

Pets allowed

Facilities

Free WiFi
Luggage storage
Designated smoking area
Wheelchair accessible
Library
Safe-deposit box at front desk
Front desk (limited hours)
Tours/ticket assistance
Rooftop terrace
Change of towels (on request)
See all facilities

Review Highlights

Pros:
Centrally located
Good price-value ratio
Clean and well-kept rooms
Cons:
Minor maintenance issue with shower drainage
Roof terrace could be improved

Categories

Cleanliness
10
The room was clean and had air conditioning, though there were minor issues with water accumulation in the shower.
Service
10
Service quality was standard and aligned with expectations for a hotel of this tier.
Location
10
Centrally located, close to ferry and beach.
Room Quality
10
Rooms matched the photos and had good amenities.
Amenities
10
Amenities included a pool, perfect for relaxation after beach visits.
Value for Money
10
Good value for the price paid, with accessible rates.
Food and Beverage
10
No specific food and beverage reviews were mentioned, assumed standard quality for this hotel tier.
Overall Experience
10
Overall a good experience, with slight improvements suggested for amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:00

Property Description

Welcome to Balu Hotel, your perfect getaway nestled in the heart of Isla Mujeres!

Recreation at Its Finest
Dive into our refreshing outdoor pool or unwind on the stunning rooftop terrace, where breathtaking views will make your evenings unforgettable.

Comfort and Connectivity
Experience home-like comfort in one of our 10 air-conditioned guest rooms, each equipped with complimentary wireless internet to keep you connected during your stay.

Convenient Amenities
Enjoy features such as luggage storage, a cozy library, and a safe deposit box at the front desk to enhance your convenience and peace of mind.

Book your stay at Balu Hotel today and immerse yourself in the vibrant charm of Isla Mujeres!

Important information:

Enjoy recreation amenities such as an outdoor pool or take in the view from a rooftop terrace. Additional features at this hotel include complimentary wireless internet access and tour/ticket assistance.

Check-in and check-out hours:

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Accessibility

    No elevators

  • Pets

    Pets allowed

  • General

    Professional property host/manager

  • Pets

    Pets allowed (no fees)

See all policies

Location

Guest Reviews

10
Based on 9 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
F
Felipe
10
Pros:

My stay at Hotel Bali Isla Mujeres was amazing! From the moment we arrived, the staff was super friendly and made us feel right at home. The place has a peaceful, tropical vibe, perfect for relaxing and enjoying the island.

The rooms are clean, comfortable, and beautifully decorated — you can tell they pay attention to every detail. The location is excellent too, just a short walk from the beach, restaurants, and the main attractions.

It’s a great spot for anyone looking for comfort, great service, and a chill atmosphere. I’d definitely stay here again and recommend it to anyone visiting Isla Mujeres!

2025-10-06 via Nuitee
A
Alberto family_with_children
10
Pros:

Bonito, sencillo y céntrico. Con una alberca para disfrutar luego de ir a la playa

2025-09-07 via Nuitee
J
Joseph family
10
Pros:

Very convenient and well kept for the price.

2025-08-28 via Nuitee
C
Carlos Alberto partner
8
Pros:

El hotel es justamente como se ve en las fotos, los detalles de madera en los balcones, la alberca, la habitación estaba limpia y tenía aire acondicionado. Precio accesible acorde a lo que recibimos. En cuanto a las áreas de mejoras, la regadera acumulaba el agua debido a que el declive estaba al lado contrario de la coladera. Y quizá la terraza en el techo podría estar mejor adecuada y estaría súper genial si lo acondicionaran mejor. Pero en general fue buena experiencia en la estancia. Cerca del ferry y no muy lejos de playa norte. Solo está un poco escondido.

2025-08-02 via Nuitee
J
Jean François family
10
Pros:

Perfecto

2025-08-01 via Nuitee
G
Guillermina
10
Pros:

muy buena relación precio-calidad. muy buena ubicacion

2025-07-25 via Nuitee
J
Juana
4
Pros:

It’s wasn’t good for me

2025-07-13 via Nuitee
A
Alexane partner
10
Pros:

J’ai passé un excellent séjour avec mon copain. Le personnel est adorable, la chambre est impeccable et la piscine super agréable !!
Je recommande fortement ☺️

2025-05-18 via Nuitee
L
LUIS FERNANDO
2
Pros:

Pésimo servico al cliente, mala atención.

2025-05-12 via Nuitee