Hampton by Hilton Zhangjiajie Tianmen Mountain

Hotels
Independent
8 (15 reviews)
dayong road, Nanchengjinzuo Building, Zhangjiajie, hunan, 427000 , Zhangjiajie , CN

Facilities

Free breakfast
Electric car charging station
Free WiFi
24-hour front desk
Luggage storage
Elevator
Free breakfast
Smoke-free property
Free wired internet
Wheelchair accessible parking
See all facilities

Review Highlights

Pros:
Convenient location
Attentive staff
Superb breakfast
Complimentary laundry service

Categories

Cleanliness
7.75
Standard quality for this hotel tier.
Service
8.25
Attentive staff, responsive to guest needs.
Location
8.25
Very convenient location at the end of a cable car.
Room Quality
7.75
Standard quality for this hotel tier.
Amenities
8.25
Complimentary laundry service and good amenities.
Value for Money
7.75
Standard value for this hotel tier.
Food and Beverage
8.25
Superb breakfast as noted in reviews.
Overall Experience
7.75
Positive overall experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:10

Property Description

Welcome to Hampton by Hilton Zhangjiajie Tianmen Mountain, your ideal retreat nestled in the heart of nature's wonders!

Modern Comforts
Enjoy our 202 air-conditioned guestrooms, featuring complimentary wired and wireless internet, private bathrooms with thoughtful amenities, and cozy sitting areas for your relaxation.

Gastronomic Delight
Start your day with a complimentary buffet breakfast served from 6:30 AM to 10:00 AM, and later, savor delectable dishes at our on-site restaurant or unwind with your favorite drink at the bar/lounge.

Fitness & Convenience
Stay active with our 24-hour fitness center, take advantage of our dry cleaning/laundry services, and enjoy easy access with free self-parking and optional train station pickup services.

Your memorable stay awaits—book your room today at Hampton by Hilton Zhangjiajie Tianmen Mountain!

Important information:

Enjoy the recreation opportunities such as a 24-hour fitness center or make use of other amenities including complimentary wireless internet access.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • General

    Professional property host/manager

Location

Guest Reviews

8
Based on 15 reviews
Cleanliness: 7.75
Service: 8.25
Location: 8.25
Room Quality: 7.75
Amenities: 8.25
Value for Money: 7.75
Food and Beverage: 8.25
Overall Experience: 7.75
J
Jenni
10
Pros:

The staff made a mistake with our booking when we arrived. But quickly resolved the issue. The rooms are very clean, very spacious and updated! sound insulation is done well, couldn’t hear anything outside. Breakfast buffet was available every morning with plenty of options, but wasn’t satisfying to my taste buds. Laundry machines enough, no waiting needed. Zhangjiajie is small. This hotel wasn’t in the popular area, so there wasn’t much, food was local food, alley ways, etc. the best part was the cable car to tianmen mountain is literally across the street!

2025-10-12 via Nuitee
A
Alfredo partner
10
Pros:

El hotel está frente mismo a la estación donde sale el telesferico al paquete de Tianmen. El desayuno es muy rico y variado. Muy buena ubicación.

2025-10-02 via Nuitee
A
Andrew family
10
Pros:

We stayed here at the end of a 2 day tour of the local mountains, and as this is located right at the end of one of the cable cars it was very convenient

2025-09-20 via Nuitee
M
Marcelo
10
Very convenient
Pros:

Good, convenient hotel. It was a short stay

2025-09-15 via Nuitee
Y
Yazmin
10
Gracias por todo.
Pros:

Todo súper bien y muy bien ubicado, lo mejor es que tienen servicio de lavandería gratis!!

2025-09-11 via Nuitee
J
Joseph
10
Pros:

Attentive staff, superb breakfast, great location

2025-08-29 via Nuitee
Y
Yuko
10
Pros:

施設では、毎日ランドリー係の人が洗濯して、部屋のドブノアにかけてくれました。すごく助かりました。朝食もおいしかったし、スタッフも親切でした。天子山への、ロープウェイ🚡も近くて、移動が便利でした。また、張家界に行く時は、このホテルを使いたいです。

2025-07-28 via Nuitee
B
Basuki family
10
Pros:

Clean and modern hotel which is situated in the middle of the city. You can get local or western food (KFC) nearby and you can walk to the cable car station going to the mountain

2025-07-05 via Nuitee
I
izumi family
10
Pros:

The hotel staff are very friendly and helpful

2025-06-19 via Nuitee
I
ilran
10
Pros:

특유의 냄새가 너무 힘들었어요 ㅜㅜ 환기가 잘안되는지 스모킹룸을 주셨는지 모르겠어요. 체크인하고 너무 피곤해서 그냥 잤더니 다음날까지 머리가 아프더라구요. 위치와 조식, 로비 응대는 좋았어요

2025-06-14 via Nuitee
C
Chen family
10
Pros:

It is super close to the cable station which is just across the street. A lot of dining options nearby. Also there is a ChaYanYueSe store very close to the hotel!

2025-06-04 via Nuitee
Y
yasin
8
Pros:

Just stayed thr one night, pretty decent hotel with a OK breakfast. Right next to the canle car for Tiananmen mountain.

2025-05-28 via Nuitee
J
John
10
Pros:

Near to restaurants and cable car to the mountain

2025-05-27 via Nuitee
I
Ivan
10
Pros:

God service og flot hotel! Høj standard!

2025-04-28 via Nuitee
D
DORIS L
6
Not the best Hilton
Pros:

The reception staff Alice is very helpful and accommodating,very patiently waited while I was having some technical issues issues with the Wise card.Alice was full of empathy and suggest we check in n rest and settle the payment when the system is resolved.upoñ checking out after Alice knowing that we have an early check out ,prepare 2 sets of takeaway breakfast in a bag which is very thoughtful.Apart from her good services,the room was not very impressive and is very run down with sheer curtains full of smell, could have been accumulate from months n smoking though not allowed.Bathroom tape was leaking.breakfast was reasonable but not fantastic as that of a Hilton.the most convenient is the cable car entrance to the Tianmem Gate is just opposite which saves lots of time and the eateries around

2025-04-17 via Nuitee