The Coach House

Hotels
Independent
6 (7 reviews)
Otterburn Hall Estate Otterburn, Newcastle-upon-Tyne, England, NE19 1HE , Newcastle-upon-Tyne , GB

Pets allowed

Facilities

Garden
Luggage storage
Wheelchair accessible
Breakfast available (surcharge)
Television in common areas
Front desk (limited hours)
Smoke-free property
Free self parking
Housekeeping on request
Food and water bowls
See all facilities

Review Highlights

Pros:
lovely clean room
nice and quiet at night
comfy bed
lovely grounds
Cons:
multiple maintenance issues
poor cleanliness
limited food options

Categories

Cleanliness
4.21
Several reviews mentioned cleanliness issues, particularly in the bathroom.
Service
8.18
Acknowledged efforts of the staff managing multiple roles at the hotel.
Location
7.22
Nice grounds and good base for touring the National Park.
Room Quality
6.67
Rooms were described as comfortable but with issues such as small size and maintenance.
Amenities
5.2
Limited amenities due to a lack of a chef and other issues mentioned.
Value for Money
6.16
Some reviews noted good price for the stay, but highlighted many issues.
Food and Beverage
4.21
Limited to breakfast only, with many expectations unmet.
Overall Experience
6.18
The hotel has potential but currently falls short due to various issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:28

Property Description

Experience a delightful stay at The Coach House, your home away from home in the scenic Newcastle-upon-Tyne.

Indulge in Morning Delights
Savor our cooked-to-order breakfast daily from 8:00 AM to 10:00 AM for a nominal fee, and enjoy a complimentary meal for children aged 18 and younger.

Comfort and Convenience
Our cozy 14 guestrooms come equipped with microwaves and LED televisions for your entertainment. Stay connected with complimentary wireless internet and enjoy the conveniences of housekeeping and laundry facilities.

Explore the Surroundings
Nestled just minutes from Northumberland National Park and various historic sites, The Coach House is the perfect base for your adventures, with free self-parking onsite.

Don't miss out on this unique experience—book your stay at The Coach House today!

Important information:

Take in the views from a garden and make use of amenities such as a television in a common area.

Check-in and check-out hours:

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • Pets

    Pets allowed

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

6
Based on 7 reviews
Cleanliness: 4.21
Service: 8.18
Location: 7.22
Room Quality: 6.67
Amenities: 5.2
Value for Money: 6.16
Food and Beverage: 4.21
Overall Experience: 6.18
S
sonia
8
Pros:

lovely clean room

2025-08-29 via Nuitee
T
Tom
6
Pros:

Cheap, but lots of small issues:

Lock on room kept randomly beeping until I changed rooms
Windows wouldn’t fully shut
Tv remote not working
Bedside lamps not working
Main bedroom light flickering and buzzing
Not that clean, particularly the bathroom
View of a boarded up ruin of a hotel opposite

But… nice and quiet at night
A comfy bed
Great parking

2025-08-27 via Nuitee
C
Caroline
8
The Coach House Otterburn
Pros:

Room was comfortable & clean, but quite small.

Lovely grounds & woodland to walk in or have picnics. Very good base to tour the National park

2025-08-26 via Nuitee
A
Adrian
6
Pros:

Nothing like described But we paid £60 a night room was pretty good comfy bed and en-suite sky to some where to get your head down after daily travels bargain .

2025-08-25 via Nuitee
V
Vicki partner
4
Pros:

It advertised meals but only did breakfast and the hot water took 10 to 15 minutes to reach the shower which was not explained at the beginning of our stay. Bedside lamps not working. Two single beds pushed together to make a deluxe double bed with a hard ridge down the middle. Would not recommend this to anyone.

2025-08-24 via Nuitee
S
Shirley
6
Poor
Pros:

This could be a fantastic hotel but unfortunately the facilities are very lacking. This hotel doesn’t serve lunch or evening meals as they don’t have a chef yet. As this place is a bit out of the way it wasn’t what we were expecting. We had paid for 2 nights but left after 1. We booked a deluxe room with garden view. Deluxe it definitely was not. The shower cubicle had the previous guest hair on the walls. Not for us and we wouldn’t return. Could be a fabulous place. Hats off to the guy running the place who seems to be the receptionist, cleaner, barman & breakfast cook rolled into 1.

2025-08-18 via Nuitee
M
Manuela partner
6
Pros:

The bed was soft, one size. Personel was only one men, very kind. There is only breakfast, no dinner..For one or two nights is oke. You can walk in the park or in Notterburn self.

2025-06-12 via Nuitee