KVG Luxstay The Marq Ho Chi Minh Center

Hotels
•
Independent
10 (2 reviews)
29B Nguyen Dinh Chieu, D1, Ho Chi Minh City, 70000 , Ho Chi Minh City , VN
84-912513131

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Facilities

Front entrance ramp
Health or beauty spa nearby
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
Concierge service
Wheelchair accessible
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Review Highlights

Cons:
Deceptive booking practices
Poor service on check-in
Subpar room quality

Categories

Cleanliness
10
The downgrade to a subpar apartment raised concerns about cleanliness and maintenance.
Service
10
Service was unresponsive and lacked proper communication, especially on booking issues.
Location
10
The alternative location was significantly farther from planned activities, affecting convenience.
Room Quality
10
The downgraded room was of much lower quality and did not meet expectations set by original booking.
Amenities
10
The initial booking promised high-quality amenities; the downgraded apartment lacked several key features.
Value for Money
10
The significant drop in room quality and service made it feel like poor value for money.
Food and Beverage
10
Not mentioned in the review, assumed standard quality for this hotel tier.
Overall Experience
10
The overall experience was severely impacted by the booking issues and the sudden downgrade.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 05:04

Property Description

Discover the perfect blend of comfort and luxury at KVG Luxstay The Marq Ho Chi Minh Center, where every moment is a chance to indulge.

Relaxation Awaits
Unwind with onsite massages and dive into our sparkling outdoor pool, designed to provide you with a soothing escape after a day of exploration.

Spacious Comfort
Each of our 30 individually decorated guestrooms features fully equipped kitchens and exquisite Select Comfort beds, adorned with down comforters and Egyptian cotton sheets for a restful night’s sleep.

Convenience at Your Fingertips
Take advantage of our complimentary 24-hour airport shuttle, along with high-speed wired and wireless internet access. With concierge services and a welcoming 24-hour front desk, your every need is anticipated.

Book your unforgettable stay at KVG Luxstay The Marq Ho Chi Minh Center today!

Important information:

  • Reservations are required for golf tee times and massage services. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

10
Based on 2 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
C
Cuong • family
2
Pros:

Beware: Deceptive Practices at KVG Lexstay – A Nightmare Booking Experience via Expedia
I deeply regret not heeding the warning from reviewer Tan, as we encountered the exact same scam-like situation during our recent trip to Vietnam. This was hands-down the worst aspect of our vacation, turning what should have been a relaxing stay into a stressful ordeal.
We had booked a 5-star apartment at KVG Lexstay through Expedia well in advance, excited for its prime location and amenities. However, on the actual check-in day, we received a last-minute notification that the property was “fully booked” and they intended to relocate us to an alternative site. When we firmly rejected this unacceptable bait-and-switch, they callously instructed us to contact Expedia for a cancellation. But here’s the catch: cancellations require 24 hours’ notice, and since this bombshell was dropped on check-in day, we were trapped – no refund possible without penalties.
Left with no viable options, we were forced to accept the downgrade. They shuffled us off to a subpar 3-star apartment in District 2, which was significantly farther from our planned activities and lacked the quality and features we had paid for in our original 5-star booking. This not only disrupted our itinerary but also added unnecessary transportation costs and frustration to our trip.
This isn’t just poor service; it feels like a deliberate tactic to overbook and offload guests to inferior properties. Potential travelers, please take

2026-01-08 • via Nuitee
T
Tan • partner
2
Pros:

Die Anlage kenne ich bereits, aber diesmal war es katastrophal. Als wir ankamen, war das Apartment angeblich nicht mehr verfügbar. Anstatt es vorher mit dem Gast zu kommunizieren, wird bei der Abholung am Flughafen gesagt, dass sie uns woanders unterbringen wollen. Völlig unprofessionell.
Das ist ein Masche, Gäste in eine andere billigere Unterkunft unterzubringen, mit der Hoffnung, dass es auch klappt.
Ich kann nur dringend hiervon abraten.

2025-05-29 • via Nuitee