Casa Du Lac - by R Collection Hotels

Hotels
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R Collections Hotels Group
Via Del Prestinio 11, Varenna, LC, 23829 , Varenna , IT
39-0341830238

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Pets allowed

Facilities

Free breakfast
Full-service spa
Proposal/romance packages available
Electric car charging station
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Wheelchair accessible
Free breakfast
See all facilities

Review Highlights

Pros:
Great lake view
Delicious breakfast and cocktails
Cons:
Inconsistent service
AC issues leading to discomfort

Categories

Cleanliness
1
The hotel had some unfinished paint work and issues with the room setup.
Service
1
Staff were helpful, but interaction was minimal and not entirely satisfactory.
Location
1
The hotel offered a beautiful view of the lake, enhancing the overall ambiance.
Room Quality
1
The room had a nice bathroom but issues with lighting and confusion over amenities.
Amenities
1
Despite some amenities being available, the AC issues caused discomfort.
Value for Money
1
Paid a premium for a service that didn’t meet expectations.
Food and Beverage
1
Breakfast and cocktails were delicious.
Overall Experience
1
Mixed feelings due to some enjoyable aspects but significant discomfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-04 21:21

Property Description

Experience the perfect blend of luxury and relaxation at Casa Du Lac - by R Collection Hotels.

Spa Indulgence Immerse yourself in tranquility at our full-service spa, offering a range of rejuvenating massages designed to melt away your stress.

Gourmet Dining Savor delightful culinary creations at our on-site restaurant and unwind with a refreshing drink at our cozy bar/lounge, perfect for any occasion.

Convenient Amenities Enjoy complimentary Wi-Fi, a daily buffet breakfast, and personalized concierge services to enhance your stay. Our well-appointed guest rooms include private bathrooms and essential comforts for a restful night.

Don’t miss the chance to stay at this enchanting destination—book your stay today!

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Accessibility

    No elevators

  • Pets

    Pets allowed

  • General

    Professional property host/manager

  • Pets

    Service animals are allowed

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
P
Patricia • partner
10
Pros:

The view of the lake from the room was incredible and so peaceful! Cocktails and breakfast were delicious!

2025-09-29 • via Nuitee
C
craig
10
Pros:

Awesome property

2025-09-19 • via Nuitee
J
jodette • partner
10
Pros:

They went above and beyond helping with all our needs. The breakfast room was beautiful and very good food.

2025-09-06 • via Nuitee
M
Maria
10
Pros:

Staff very helpful

2025-08-31 • via Nuitee
D
Dominique • family
10
Pros:

Très bien !

2025-08-26 • via Nuitee
R
Rochelle • partner
10
Pros:

Excellent service. Beautiful scenery

2025-08-12 • via Nuitee
F
Frank
6
2 night stay here in Varenna, Lake Como
Pros:

The hotel itself was reasonably well kept, however there was some unfinished paint work in the room near the front door. Throughout our stay my wife and I had no idea how to use any of the switches for the lights and automatic curtains as it was confusing. The bathroom was nice and appeared brand new. This hotel advertised AC, however when we checked in our AC was “broken” and after telling staff they said to “open the balcony door.” This door had no screen and we would have surly woke up covered in bug bites had we done this. Instead I opted to toss and turn all night in the heat for one of my nights there causing me to be extremely tired the following day. Luckily this was fixed the following night. Our room felt like an air bnb, as we barely interacted with staff. I asked a member at the front desk which restaurants in the area would be good to eat at and he just told me “I don’t know, we have a restaurant here.” I then walked to a different hotel near this one and asked there staff who provided me with a whole list of restaurants, of which we ate at two and both were great. 3/5 stars for this hotel however paid 5 star prices no not worth it in my opinion.

2025-08-11 • via Nuitee
E
Ernesto
10
Excelente hotel
Pros:

El Hotel está muy bien ubicado, las habitaciones muy agradables. Teníamos vista al Lago . El restaurante no era de lo mejor pero para unos cocteles muy bien y agradable .

2025-07-28 • via Nuitee
V
Verified traveler
8
Beautiful hotel with stunning views
Pros:

Beautiful hotel in a stunning location. Reception staff were friendly and rooms were clean & modern. Breakfast was served at the sister hotel Victoria, which was a nice short walk. We chose to eat in the restaurant one night due to it's vista, the food was great but the service was average (slow & mixed up the orders) which was a surprise.

2025-06-24 • via Nuitee