GNDJ Hotel

This was the worst experience I’ve ever had. I had booked a large room with a sea view. I was offered a tiny room without a view. Other rooms were offered but none with sea view. I decided to stay elsewhere. Manager confirmed in writing that a refund would be processed but despite chasing Hotels.com and the hotel chain again it never happened. The reception staff were rude and close to useless. Other customers were complaining about promised parking not being available, so not just my opinion I’m sure, but at least they had a room!
I cannot say anything positive about this experience and would advise others to think carefully before staying here.

Getting woke up by a car horn and a phone call at 7.30 saying to move my car which was not in the carpark

The balcony smothered in pigeon excrement they were making a nest not been cleaned for some time. Toilettries half used. Lift was turned off at night we wanted to get down from second floor at 9am lift not on was meant to be on at 7am no staff in hotel at all i am disabled had to struggle down with a rollator 2 flights of stairs rang the mobile number for staff they hung up on us and switched mobile off. I found the hotel unhealthy and not disabled friendly at all car park not secure just a concrete area at back of hotel no camera out there

Bed was clean and comfortable ! Thankfully!
Room was unclean and gross. I.e. toilet/ sink, cupboards / tea station / skirtings / cushion Dirty and old blood spots on it. Carpets very dirty , etc,. Price for room was good ! If this was all taken care of , prime spot , area excellent. Sad about the cleanliness !

It was not clean also we have ended up with bites all over us because of the bed and it was supper noisey too