The Royal Alexandra Hotel by Compass Hospitality

Liked close to shopping areas ,disliked asking for milk and sugars , toilet roll , had to ask for towels , no waste paper basket was emptied at any time in 7 days , no housekeeping at any time

Great location for the beach and in the centre of Blackpool. hotel was clean, and the staff were extremely helpful. highly recommend.

The gentleman who checked us out was lovely

The Staff were so welcoming and friendly. great value for money. The bedroom was very clean

Moved room three times no heating no hot water second room toilet didn’t work breakfast a joke only hot thing was toast one half of hotel has heat other heating doesn’t work been a problem for months your advertising this hotel is all false

No hot water unable to shower toilet didnt work
Wall paper peeling off the walls not one looked like what you advertised
Very dated inside
Bed wasnt comfy old beds felt like i was sleeping on a slope

Dirty shabby rooms urine mattress and stains all over the ceiling checked out a day early and when I was leaving 2 other separate party’s were leaving for the same reason.

room wasn't very clean behind bed and unit, plus no slats at the bottom off bed, so when i sat on bed the mattress fell threw.

Rooms very clean,comfy beds, staff fabulous recommend the hotel

Would have preferred a cooked breakfast.

Close to.all the shops and mainstrip

Very local hotel

The hotel is pretty tired rooms are basic but were clean, staff were helpful with all the broken things.
Breakfast was just continental not like the english breakfast on the pictures. Location is fairly good. Wont be booking again though, for the price you can get premier inn if you book in advance but this was last minute and they were all full.

Brilliant staff very helpful & welcoming. Easy check in & out. Close to all shops, restaurants, bars, transport. Would recommend this hotel & definitely will be staying again.

Decent hotel in the centre of Blackpool. Terrific value for money.

We booked our stay as a birthday treat after a flying lesson experience at the local airport earlier that day. We arrived and got to our room at 3.45pm to find our room wasn't cleaned, dirty towels and linens on the floor, the bin full but the bed made. The cleaner worked quickly and was very polite, he scrubbed and cleaned and did an excellent job. The heating did not work and neither did the hot water, the shower was also broken. We were offered to switch rooms upon goin out for the evening but we had somewhere to be, we returned after 11pm to find an extra duvet that we had asked for. The Bed was comfortable but due to the cold room and light streaming through the window and door found little sleep. The door even though locked did not close fully and light from the hallway came in throughout the night as did noise. The window did not have curtains but blinds that I would usually expect to see in an office, because of this the light was persistent.
Upon informing the staff of the lack of hot water and heat we were told the boiler mustn't be working. The Tv in the room although switched on had sound issues. The room was freshly decorated in white with purple blinds and a lamp, to the eye the room looks nice but due to the lack of heating, hot water to shower and TV not working correctly was not a nice stay. The breakfast was a good selection for continental. I have stayed here before, a few years ago and found it to be pleasant, we will not be returning

No hot water in 2 rooms 3rd room had hot water but shower head looked awful didnt use it. No food no bar lifts dirty. Probably got what i paid for.

Very friendly staff. Clean room and bathroom. If ever in Blackpool again I would also choose them

Clean room but very small. Leak on radiator which we reported same day of arrival no one came to see.
No one came into room to renew coffee or empty bin etc whole time of staying either.
Continental breakfast toast cereal, pastries etc. fruit only oranges available,
Friendly staff.
Cheap and cheerful have stayed in better.

Upon arrival check in was slow. A few drunks hanging around the check in areas not the bar. The hallways smelt heavily if smoke. The fire alarm went off during the night I imagine due to the smokers .
Shower power was poor