Napier Heritage

Hotels
•
Independent
5 (4 reviews)
1/784 Lilly street, Fort Cochin, Ernakulam, Kochi, Kerala, 682001 , Kochi , IN
91-9074211201

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Facilities

Free breakfast
Free WiFi
24-hour front desk
Wheelchair accessible
Free breakfast
Free self parking
Free breakfast (local cuisine)
Accessible shuttle
No accessible shuttle

Review Highlights

Pros:
Great location
Responsive staff
Warm atmosphere
Cons:
Room quality issues
Amenities not working
Slow breakfast service

Categories

Cleanliness
3
Issues noted with room setup and service, leading to negative sentiment.
Service
7.5
Staff were responsive and kind, creating a positive service experience.
Location
8.5
Great location, centrally located in Fort Kochi.
Room Quality
4
Rooms described as having limited natural light and issues with amenities.
Amenities
4
Amenities like the jacuzzi didn't work as expected.
Value for Money
4
Concerns over charges that should have been included, affecting perceived value.
Food and Beverage
3.5
Breakfast service noted as being very slow.
Overall Experience
5.5
Warm family atmosphere and potential for a good experience, despite issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:46

Property Description

Welcome to Napier Heritage, where charm meets comfort in the vibrant heart of Fort Kochi.

Recreation Opportunities
Dive into our inviting outdoor pool, a perfect escape to unwind and recharge after exploring the local sights.

Complimentary Breakfast
Start your day right with our delicious local cuisine breakfast, served daily from 7:30 AM to 9:00 AM, ensuring you’re energized for your adventures.

Convenient Amenities
Enjoy peace of mind with our 24-hour front desk, laundry facilities, and free self-parking, tailored to make your stay seamless and hassle-free.

Explore the rich heritage of Fort Kochi and its iconic landmarks just a stroll away, and make your reservation at Napier Heritage today!

Important information:

Enjoy recreation amenities such as an outdoor pool or take in the view from a garden.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

5
Based on 4 reviews
Cleanliness: 3
Service: 7.5
Location: 8.5
Room Quality: 4
Amenities: 4
Value for Money: 4
Food and Beverage: 3.5
Overall Experience: 5.5
F
FNU • family
6
Pros:

Terrible room, no natural light at all, no space to open a large suitcase except on the bed.
Great location, centrally located in Fort Kochi.

2025-12-19 • via Nuitee
J
Janet
6
Wouldn't Recommend
Pros:

Lovely comfy bed and spacious room. We had the Royal room on 2nd floor but tgere was only one small hatch window which opened onto the inside of the building so very little light into the room and no balcony. There was a jacuzzi in the bathroom which was nice, but the controls weren't working, so you couldn't have it warmed. No phone in room to contact reception. Kettle didn't work. Tv control didn't work properly. Breakfast was very slow. Toaster was temperamental.

2025-08-30 • via Nuitee
G
Galina
10
Pros:

I stayed at Napier Heritage Hotel in Fort Kochi for two weeks with my 10 years old son and truly felt the warmth of a family-run place. The staff were very responsive and kind, and the location was amazing — everything was walkable for us. It’s simple, comfortable, and full of heart. If you’re looking for that genuine family feeling in Fort Kochi, this is the best option. I would definitely return.

2025-08-20 • via Nuitee
M
michel • partner
2
Pros:

Sur facturation . Logé dans une annexe de l'hôtel.la chambre ne correspondait pas aux photos.Soit disant réception 24h/24 ,le portail était fermé et il y avait un numéro de téléphone. Nous sommes arrivés fatigués à 4h30 du matin et le check in a été trop long la personne qui nous a enregistré ne parlait pas l'anglais. Nous avons pu entrer dans la chambre qu'à 6h du matin.Au check out ils ont essayé de nous faire payer les petits déjeuners alors qu'ils étaient inclus dans le tarif .Ils ont été incapables de nous fournir la facture des petits déjeuners.

2025-07-26 • via Nuitee