Hotel Embassy Suites

Hotels
•
Independent
LBS Marg Kurla West, Mumbai, MH, 400070 , Mumbai , IN
91-7078046405

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Facilities

Free WiFi
24-hour front desk
Wheelchair accessible
Free self parking
Accessible shuttle
No accessible shuttle

Review Highlights

Cons:
Poor service regarding reservations
No hospitality from the hotel

Categories

Cleanliness
1
The hotel did not accommodate our reservation, leading to frustration.
Service
1
The customer service was unresponsive in resolving the reservation issue.
Location
1
The location is decent, but affected by the reservation mix-up.
Room Quality
1
Not applicable as the reservation was not honored.
Amenities
1
Not applicable as the reservation was not honored.
Value for Money
1
Not applicable as we ended up paying a higher price locally.
Food and Beverage
1
Not applicable as the stay was canceled.
Overall Experience
1
Extremely negative due to the failed reservation and lack of service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 21:40

Property Description

Experience the perfect blend of comfort and convenience at our hotel, where your journey begins with unmatched hospitality.

Spacious and Comfortable Rooms
Make yourself at home in one of our 89 thoughtfully designed guestrooms, each offering a cozy atmosphere perfect for relaxation after a long day.

Stay Connected
Enjoy complimentary wireless internet access throughout the property, ensuring you remain connected to loved ones or catch up on business while you’re away.

Convenient Parking
Forget the hassle of finding a spot; our hotel offers free self-parking onsite, making it easy for you to explore the local area without any worries.

Don't miss your chance to experience our exceptional offerings—book your stay today!

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
G
Gunvantsinh • family_with_children
2
Pros:

Like I mentioned to customer services representative, the hotel didn't give us accommodation. They didn't find our reservation and so we didn't stay. They also didn't answered neither from me or customer representative feo. Expedia. I have to pay for last moment high price for the hotel at local place.

2025-11-27 • via Nuitee