Royal Beach Hotel Punta Cana A Jdv By Hyatt Hotel

Only thing... water in shower cold

Very friendly and accommodating staff. Good breakfast. Comfortable room.

Clean, convenient, safe, amenities.

Everything was good. stuff. Clean, service.was Perfect.

This place is an expensive jail. The staff is not nice at all. Not even 1 bottle of water was included with our stay. The staff went out of their way to make us feel unwelcome. We requested a late checkout by 1 hour and were told no way immediately. I was forced to bring fruit which was going bad, down from my room to the front desk before they charged me $100 for a bad banana. I had to do a walk thru with the hotel manager at checkout, so that they could confirm nothing was taken from the room. There is no beach access and this is not a resort. We had to go to public beaches in the town as we were denied beach access multiple times. NO is the favorite word of the front desk employee at this hotel. We were not able to leave our bags at checkout for a couple of hours and needed to call the nearby hotel to help us out. Theres alot more but Im tired. NEVER STAY HERE.

All was perfect.
Helpfull personel.

clean room, good breakfast

I don’t understand why it’s the 3-star hotel. It should have at least 4 stars (the only things missing were bathrobes and slippers in the room).
The rooms and amenities are new and clean, the housekeepers refreshed the room every days (many thanks to them!). The swimming pool area is beautiful, new sunbeds, the water in the pool was warm.
There is also a transportation to the private beach provided, which is nice.

Among the cons: too cold in the reception area (unpleasant to stay there for too long) and not distinctive food (a bit tasteless), so we chose to eat elsewhere and order deliveries.

Amazing experience, wonderful customer service, clean, and spacious

El hotel está muy nuevo, la habitación muy limpia, moderna, el aire acondicionado funcionaba estupendamente.
La calidez del personal, el check in con Gabriel fue muy amable, rápido y eficaz, nos dio toda la información del hotel y de las opciones de entretenimiento, y también Ryan al check out muy servicial y educado.
Hotel tranquilo, recomendable para descansar, la piscina es genial para relajarse con una música muy agradable de fondo. Y la ubicación del hotel es muy buena para salir por la zona.

El hotel parece que es relativamente nuevo. El staff es muy amigable y ofrecen un excelente servicio.
Las habitaciones son muy mordernas y elegantes, todo esta totalmente limpio.

Volveria a reservar en proximas ocasiones.

Love the place