Rakuten STAY Hakone Susuki Grass Fields

Hotels
•
Independent
8 (4 reviews)
1246-80 Rokurobee, Sengokuhara,, Hakone, Kanagawa, 250-0631 , Hakone , JP
81-50-17543992

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Facilities

Electric car charging station
Smoke-free property
Wheelchair accessible parking
Parking (limited spaces)
Free self parking
Electric car charging station
Wheelchair-accessible van parking
Well-lit path to entrance
Accessible shuttle
No accessible shuttle

Review Highlights

Pros:
Comfortable rooms
Pet-friendly
Cons:
Cleanliness can be improved

Categories

Cleanliness
7.25
The review mentions that cleanliness could be improved.
Service
8.25
Guests generally experience enjoyable service.
Location
8.25
The location is suitable for relaxing stays.
Room Quality
8.25
Rooms are comfortable and conducive to relaxation.
Amenities
8.25
The hot springs are a highlight of the amenities.
Value for Money
8.25
Overall value aligns with guest expectations.
Food and Beverage
7.75
Food options are satisfactory but not mentioned in detail.
Overall Experience
7.75
Guests enjoyed their stay and found it relaxing.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:47

Property Description

Welcome to Rakuten STAY Hakone Susuki Grass Fields, your gateway to relaxation in the heart of Hakone!

Luxurious Rooms
Indulge in one of our 20 exquisitely designed guestrooms, featuring heated floors and private furnished balconies, ensuring a serene escape amidst nature.

Fully Equipped Kitchens
Experience the convenience of in-room kitchens outfitted with full-sized refrigerators, stovetops, and microwaves, perfect for those who enjoy cooking during their stay.

Prime Location
Situated just minutes from attractions such as Lake Ashi and Ōwakudani, you'll have the best of Hakone at your fingertips, along with complimentary wireless internet to keep you connected.

Don't miss out on this incredible experience—book your stay today!

Important information:

  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Check-in and check-out hours:
Check-out: 10:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8
Based on 4 reviews
Cleanliness: 7.25
Service: 8.25
Location: 8.25
Room Quality: 8.25
Amenities: 8.25
Value for Money: 8.25
Food and Beverage: 7.75
Overall Experience: 7.75
P
Philippe • partner
10
Pros:

Spacious and clean rooms, check-in process easy if you received the email otherwise the helpline was great to help

2025-10-04 • via Nuitee
貴之 • family_with_children
10
Pros:

細かいところの清掃をしっかり行って頂ければ、あとは言う事がないくらい楽しめるし、ゆっくりできます。

2025-09-01 • via Nuitee
A
ATSUKI • family_with_children
10
Pros:

ペット同伴できること。

2025-08-16 • via Nuitee
M
MISUMI • family
8
Pros:

とても快適に過ごせました。温泉も良かったです。

2025-08-15 • via Nuitee