City HideAway

Hotels
Independent
6 (58 reviews)
Fairgreen Rd, Galway, Galway, H91E9HK , Galway , IE

Facilities

Free WiFi
Elevator
Breakfast available (surcharge)
Front desk (limited hours)
Smoke-free property
Change of towels (on request)
Accessible shuttle
No accessible shuttle

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Dirty rooms
Uncomfortable temperature

Categories

Cleanliness
3.64
Multiple reviews reported dirty rooms and bathrooms, with spider webs and bugs.
Service
8.11
Staff were described as helpful and friendly in some reviews.
Location
8.15
Conveniently located close to the train station and center of the city.
Room Quality
4.6
Rooms were described as hot, with issues like no air conditioning and poor decor.
Amenities
5.63
Limited amenities, with effective ones like washing facilities but lacking air conditioning.
Value for Money
4.59
Many reviews indicated feeling that the hotel was overpriced for the quality received.
Food and Beverage
6.64
Not specifically mentioned in reviews.
Overall Experience
6.61
Mixed experiences reported, with some positives but major negatives impacting satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:17

Property Description

Discover a hidden gem in the heart of Galway, where comfort meets convenience at City HideAway.

Convenient Location
Nestled just a short walk from the bustling Eyre Square and the vibrant Quay Street, our hotel places you in the center of Galway's cultural heartbeat. Experience the rich essence of this charming city with attractions like the Padraic O'Conaire Statue and The Fountain all within reach.

Cozy Accommodations
Our hotel features 145 thoughtfully-appointed guestrooms, offering complimentary wireless internet and essential conveniences for a perfect stay. Freshen up in spacious bathrooms equipped with complimentary toiletries and enjoy our housekeeping services that ensure your comfort.

Delicious Breakfast Choices
Start your day right with our full breakfast available daily from 7:30 AM to 10:30 AM, ensuring you’re fueled for your adventures ahead.

Don't miss the chance to book your stay at City HideAway and immerse yourself in the warmth of Galway!

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

6
Based on 58 reviews
Cleanliness: 3.64
Service: 8.11
Location: 8.15
Room Quality: 4.6
Amenities: 5.63
Value for Money: 4.59
Food and Beverage: 6.64
Overall Experience: 6.61
P
Pamela partner
2
Pros:

Our room had spider webs, bugs, a dirty toilet.

2025-09-22 via Nuitee
L
Lin family
2
Pros:

Close to train station and center of the city. The company uses this dorm building as a hotel for only about 2 months in summer. Room/shower not clean. We had a bag disappeared in the room while we were gone during day. All doors were fire doors that shut hard (no chance we forgot to lock the door). Cameras are at the end of hallway (no camera outside of our room door), they said they didn't see anything stolen on camera and asked us to check our luggage, but my daughter and I each had a carry on, a bag and a purse, not a lot of luggage/space that the bag could be hidden in luggage.

2025-09-15 via Nuitee
M
Meghan family
4
Pros:

Rooms were so hot. Fans from the front desk were a weak solution.

2025-08-30 via Nuitee
S
Scott family
2
Pros:

Hot room with no reprieve. People staying around us were incredibly loud but because of thin walls. No sheets on bed. Clear effort to reel in money from tourist while school is out of session. Would never in a million years stay here again. Felt like a one star motel but paid for so much more. Do not stay here

2025-08-23 via Nuitee
R
Ralph
2
Pros:

This is a horrid hotel. Its decor reminded me of an industrial park. My room had no air conditioning and a huge window that wouldn't open and took direct sunlight. There was a kitchen with things like a cork board and a white boad which were completely useless. I don't know who planned this but it wasn't for the vacation traveller.

2025-08-21 via Nuitee
D
D
2
Ripoff
Pros:

Despite having booked and paid in advance online with Hotels.com, when i arrived at the property i was told it was not paid and my creditcard was charged again by a Ukrainian gentleman at reception. I queried this and said i did not want to pay twice. I
was assured all was in order. On getting home i checked my cc statement and found i had indeed been charged twice.
I messaged the property but got no reply.

2025-08-20 via Nuitee
K
Kaili partner
6
Pros:

Very warm inside the building and rooms, little airflow. Quite noisy at night. In a convenient area to the Latin Quarter - within walking distance to many pubs and stores.

2025-08-18 via Nuitee
J
Jeffrey family
10
Pros:

Property appears to be a rental for the summer months. Its a school dormitory but very quiet and safe. Washer and dryer at location for small cost. Room was small but comfy for what we needed. Bathroom was inside the room.

2025-08-17 via Nuitee
E
Elaine
8
Great stay
Pros:

I enjoyed my stay. The staff were helpful and friendly. The area was convenient and safe. The bed was more comfortable than I had expected. Wifi was excellent. Laundry facilities were easy to use.
I knew going in that this was a student dorm turned hotel for the summer. The website FAQ stated it was not air conditioned. I do wish they had provided face cloths and refreshed the room more often, but overall great stay.

2025-08-16 via Nuitee
L
Leah family
6
Pros:

Great location, close enough to everything. Parking discount was good valuable & staff were really friendly.
However, a massive negative was that the room was unbearably hot. Fans were available at reception but made little difference. If they could sort this issue it would be a great place but as it stands, wouldnt stay here again.

2025-08-15 via Nuitee
P
Paul partner
4
Pros:

Nowhere in the ad does it say students accommodation. Rooms are not as pictured or described. Rooms not cleaned to a hygienic standard. Bed in first room not fit to sleep on. Second room cleaner and more comfortable than the other one. Very cramped singe person room being offered as a double, bed against wall. , do not recommend staying here.

2025-08-15 via Nuitee
H
Holly
8
Pros:

The hotel was lovely really enjoyed my stay however it was very hot in the building and the thermostat didn’t lower the temperature in my room, I would still recommend this hotel and it was a very enjoyable stay besides the heat

2025-08-14 via Nuitee
V
Verified traveler
8
Disappointed in Galway
Pros:

It was safe, clean and the reception staff was nice. Good location and close/within walking distance to many attractions. However, the rooms were unbearably hot. The reception area had air conditioning but the room only had heat. They provided a desk fan but it was so hot in the room we could not sleep. There also was no tv in the room and no restaurant or drink area only a vending machine. If you need a minimal place to stay in the winter with no frills this is good. It is basically a dorm room without air.

2025-08-13 via Nuitee
G
Geoff
8
Solid and budget friendly
Pros:

Budget friendly , easy location walking distance from the airport! Chrissy at the check in desk was lovely. Only negative was no A/C and the room was warm. They have fans I just didn’t think I would need one and should have. Wish they had an option for early check in!

2025-08-13 via Nuitee
M
Margaret
10
Galway Stay
Pros:

This place exceeded my expectations! The room is quite small (which is to be expected for a budget stay), but there was plenty of storage space. Our room was clean upon arrival and stocked with towels and toiletries. Rooms are cleaned every 3 days, but you can request additional towels and toiletries whenever. I definitely recommend this place!

2025-08-13 via Nuitee
C
Crystal
8
Pros:

Noisy seagulls were a bit of a drag but otherwise it was a decent place to stay! Also, we did ask them to change our bed sheets, but they just made the bed and left the same sheets. Otherwise though, staff was kind to us and we were able to sleep!

2025-08-12 via Nuitee
J
john
4
Ehhh
Pros:

Very basic room. Converted dorm room or something. But if you’re on a budget, it’s clean so you can’t go wrong. But if you want any kind of creature comfort, try somewhere else.

2025-08-12 via Nuitee
V
Verified traveler
2
Not a hotel
Pros:

This is a dormitory for a local college, not a hotel. Misrepresented on the advertisement. We arrived and had to leave requested a refund since this wasn't as described in the the description. Requested double beds and each room had a small bed typical for a single person.

2025-08-06 via Nuitee
M
Michael partner
6
Pros:

Overall not bad. Close to city center, easy to get to parking, quiet and safe.
Not great help at the front desk, especially after hours when checking in.
Room was fine, but got warm and no ventilation or ability to open window, only a small fan.

2025-08-05 via Nuitee
S
Stephen
8
Pros:

Quaint and cozy. Good for bare needs. Easy to get to. Solid parking across the street.

2025-08-05 via Nuitee