Tru By Hilton Augusta Washington Road

Hotels
•
Tru by Hilton
5 (17 reviews)
2853 Washington Road, Augusta, Georgia, 30909 , Augusta , US
1-762-7161100

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Facilities

Free breakfast
Fitness facilities
Electric car charging station
Fitness facilities
Free breakfast
Smoke-free property
Free self parking
Free buffet breakfast
Electric car charging station

Review Highlights

Pros:
Friendly staff
Clean facilities
Nice location
Comfortable rooms
Cons:
Cleaning issues
Limited breakfast options

Categories

Cleanliness
1.58
Some reviews mentioned hair in the rooms indicating cleaning standards could improve.
Service
6.55
Multiple positive comments about friendly and helpful staff.
Location
6.09
General mention of location being liked by guests.
Room Quality
5.54
Rooms were generally described as nice and comfortable, but there were issues noted.
Amenities
4.57
Limited breakfast options mentioned, impacting the overall rating in this category.
Value for Money
6.03
Many reviews suggest it was worth the price based on service and location.
Food and Beverage
3.58
Breakfast options were noted as limited.
Overall Experience
6.05
Overall positive experiences, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:05

Property Description

Welcome to Tru By Hilton Augusta Washington Road, where comfort meets convenience in the heart of National Hills.

Daily Complimentary Buffet Breakfast
Start your day right with a delicious complimentary buffet breakfast served every morning, ensuring you have the energy to explore the local attractions.

Free Onsite Parking
Say goodbye to parking hassles! Enjoy the convenience of free self-parking available onsite, allowing you to arrive and depart stress-free.

Stay Connected
Stay connected with complimentary Wi-Fi throughout the hotel, so you can share your wonderful experiences and stay in touch with loved ones while enjoying your stay.

Experience the perfect blend of modern amenities and great location. Book your stay today and create unforgettable memories!

Check-in and check-out hours:

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    Pets allowed

  • General

    Professional property host/manager

  • Pets

    Pet max weight (per pet) in kg is 34

  • Pets

    Service animals are allowed

See all policies

Location

Guest Reviews

5
Based on 17 reviews
Cleanliness: 1.58
Service: 6.55
Location: 6.09
Room Quality: 5.54
Amenities: 4.57
Value for Money: 6.03
Food and Beverage: 3.58
Overall Experience: 6.05
A
Angelia
10
Pros:

What stood out the most was the staff. As soon as I arrived I was greeted with the smile and a kind gesture. The facility look clean and organized. I stayed in room 206.

2025-12-26 • via Nuitee
C
Crystal
10
Pros:

The hotel is beautiful. The room was just right. Staff was super friendly. 10 out of 10 recommend and I will be staying again

2025-12-25 • via Nuitee
V
Victor
8
Pros:

Clean rooms and lobby

2025-12-15 • via Nuitee
P
Paulette
6
Pros:

The check in process went smoothly. The first room had black and blond hairs in the bed. The second room had hair on three of the four pillows. The rest of the room appeared to be clean.

2025-12-14 • via Nuitee
J
John
10
Pros:

Everyone who works there were friendly and helpful

2025-12-07 • via Nuitee
R
Robert • family
10
Pros:

The staff is great.

2025-11-29 • via Nuitee
N
Nastassia • partner
6
Pros:

We liked the location, amenities, and the staff was nice. The breakfast was a bit limited, but that was fine. The only reason I'm giving them 3 starts is because they could have done a better job cleaning. All the linens were clean, but it looked like that was all they did. Surfaces needed to be wiped down, the toilet needed cleaning and the shower.

2025-11-25 • via Nuitee
R
Ruby • family
10
Pros:

My family and I had a wonderful experience at Augusta's Tru location. Jayden truly went above and beyond to make sure our stay was enjoyable. I would definitely recommend this location!

2025-11-16 • via Nuitee
V
Victor
8
Pros:

Yes

2025-11-13 • via Nuitee
D
Daija
10
Pros:

Super clean, the bed was soooo comfortable. The tv says welcome and your name and I thought that was neat.

2025-11-11 • via Nuitee
J
Jestine • partner
10
Pros:

Brand new motel. Staff was very friendly.

2025-10-29 • via Nuitee
J
Jessica
8
Pros:

Not bad.

2025-10-28 • via Nuitee
K
Kim • partner
10
Pros:

Was perfect for an overnight stay. Beds were comfy!!

2025-10-25 • via Nuitee
K
Kimberly • family_with_children
8
Pros:

My family and I stayed here and our room was very nice, comfortable and quiet. The bathroom was a nice size with a walk in shower. The staff was friendly and inviting. Just wish there was a microwave in the room instead all the way in the lobby. I would rate this hotel 9/10. Will definitely be booking again.

2025-10-12 • via Nuitee
C
Casey • family_with_children
8
Pros:

The hotel in general was very nice and clean. The air did not work very well in our room. Made it very hard to sleep.

2025-10-12 • via Nuitee
C
Charles • partner
6
Pros:

Room wasn’t ready at 9:30
2 room had noisy AC
3rd room was fine

2025-09-26 • via Nuitee
B
Barry
10
Pros:

Stayed for one night while on the road to another destination. Hotel was exactly what we needed for the stopover.

2025-08-15 • via Nuitee