Club Cenotes Tulum

Hotels
Independent
6 (4 reviews)
Cenote dos Ojos Carretera Federal KM 307, Ejido Jacinto Pat Manzana 857 Lote 001, Tulum, QROO, 77760 , Tulum , MX

Facilities

Free breakfast
Free WiFi
Continental breakfast
Designated smoking area
Concierge service
Wheelchair accessible
Free breakfast
Front desk (limited hours)
Ecotours nearby
Tours/ticket assistance
See all facilities

Review Highlights

Cons:
Mala atención
Problemas con el cobro

Categories

Cleanliness
3.14
Negative sentiment regarding attention and service quality.
Service
6.61
Mention of bad attention, standard quality for this hotel tier.
Location
6.65
Standard quality for this hotel tier.
Room Quality
6.6
Standard quality for this hotel tier.
Amenities
6.63
Standard quality for this hotel tier.
Value for Money
6.59
Standard quality for this hotel tier.
Food and Beverage
6.64
Standard quality for this hotel tier.
Overall Experience
5.11
Conveys mixed feelings based on service experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:54

Property Description

Discover the perfect getaway at Club Cenotes Tulum, where relaxation meets convenience by the tranquil shores.

Modern Amenities
Stay connected with complimentary wireless internet access throughout the property and enjoy the perks of concierge services ensuring your needs are met.

Delightful Dining
Savor delicious bites at our snack bar/deli and unwind with refreshing drinks at one of our two bars/lounges, perfect for evening relaxation.

Comfortable Accommodations
Retreat to one of our 21 cozy guestrooms, featuring modern bathrooms with showers and ample amenities, ensuring a pleasurable stay by the ocean.

Indulge in all that Club Cenotes Tulum has to offer—book your stay with us today!

Important information:

Make use of convenient amenities, which include complimentary wireless internet access and concierge services.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

6
Based on 4 reviews
Cleanliness: 3.14
Service: 6.61
Location: 6.65
Room Quality: 6.6
Amenities: 6.63
Value for Money: 6.59
Food and Beverage: 6.64
Overall Experience: 5.11
C
Carolipo family
10
Pros:

Excellent service, well located ; An ideal place for tourists who like nature, walk and enjoy the outdoors. A walking distance of Cenotes.
Amazing staff, easier to move if you take the "collective" super cheap instead of taxis.

2026-01-03 via Nuitee
G
Georgina family
8
Pros:

La atención del restaurante fue increíble. Nos trataron de maravilla, y la salsa es única!

2026-01-01 via Nuitee
V
Victor Manuel
4
Pros:

Atención mala.
Me cobró el hospedaje y ya lo había pagado pero no llevé el comprobante conmigo

2025-11-21 via Nuitee
C
Carlos family_with_children
10
Pros:

Grate service , grate area ,

2025-07-03 via Nuitee