TUI Blue Atlantic Hills

Hotels
Independent
8 (16 reviews)
Carretera Taoro 23, Puerto de la Cruz, Tenerife, 38400 , Puerto de la Cruz , ES

Facilities

Fitness facilities
Front entrance ramp
Free WiFi
24-hour front desk
Wheelchair accessible
Fitness facilities
Breakfast available (surcharge)
Smoke-free property
Pool umbrellas
Wheelchair accessible parking
See all facilities

Review Highlights

Pros:
Beautiful hotel
Polite staff
Clean rooms
Great location
Nice amenities
Cons:
Cleanliness issues
Noise in rooms
Room size too small

Categories

Cleanliness
6.96
Cleanliness issues mentioned, such as lack of proper cleaning and tiny ants.
Service
8.43
Polite and accommodating staff were frequently noted.
Location
8.97
Excellent location near city center with a peaceful atmosphere.
Room Quality
7.42
Rooms were tidy but had some issues such as noise and small size.
Amenities
7.95
Pools and garden areas received positive remarks.
Value for Money
8.41
Overall good value based on the positive aspects of the hotel.
Food and Beverage
7.96
Breakfast and dinner quality mentioned as average, with room for improvement.
Overall Experience
7.93
Despite some negatives, guests indicated they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 10:47

Property Description

Experience the perfect getaway at TUI Blue Atlantic Hills, nestled in the heart of Puerto de la Cruz.

Outdoor Recreation
Dive into relaxation with access to 3 outdoor swimming pools and a well-equipped fitness center. Enjoy fun-filled days with lifeguards on-site ensuring your safety while you bask in the sun.

Dining Delights
Satisfy your culinary cravings at one of our two exquisite restaurants or unwind with a refreshing drink at our vibrant bars. Start your day right with a delicious buffet breakfast served daily.

Comfort & Connectivity
Choose from 137 cozy, modern guestrooms designed for your comfort. Stay connected with complimentary wireless internet access, and rest easy knowing housekeeping is provided daily.

Book your stay now and indulge in the beauty and convenience of TUI Blue Atlantic Hills!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Children 18 years old and younger are not permitted at this property.
  • In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 May to 31 October.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    Children not allowed

  • General

    Professional property host/manager

Location

Guest Reviews

8
Based on 16 reviews
Cleanliness: 6.96
Service: 8.43
Location: 8.97
Room Quality: 7.42
Amenities: 7.95
Value for Money: 8.41
Food and Beverage: 7.96
Overall Experience: 7.93
K
Kirsty
10
Pros:

Beautiful hotel, staff were polite and accommodating, very clean!

2026-01-09 via Nuitee
E
Emily
10
Pros:

zimmer super und freundliches personal

2026-01-05 via Nuitee
K
Kana friends
6
Pros:

The staff are nice. The room was ok but the second day, after the housekeeping, she didn’t leave us new towels. Not used one either. But she kept the tip. I ended up asking the new towels to the front desk. And the room is sometimes too noisy when downstairs doing some activity. And one of the reasons we chose this hotel was heated pools but we didn’t really feel heated enough. I understand it depends on people. But like if the jacuzzi are warmer, the better.

2026-01-04 via Nuitee
N
Nicholas Adam
8
Pros:

Cleaning staff were lovely. Room was very clean although there were tiny little ants coming from the walk near the door. Waterfall shower was really nice and bed was very comfy.

2026-01-03 via Nuitee
H
Héloïse friends
8
Pros:

L'hôtel est très beau et récemment rénové. Les parties communes sont bien entretenues. Malheureusement, la chambre n'avait pas été correctement nettoyée après les clients précédents (miettes sur le sol, poussière, poils/cheveux,...). Le ménage durant notre séjour était très rudimentaire et le sol n'était par exemple jamais aspiré. Globalement, la chambre donne donc une impression sale. La chambre est également trop petite, ce qui est dommage pour ce genre d'établissement. Le personnel de la réception n'est pas particulièrement sympathique, contrairement à celui du petit déjeuner.
Malgré les aspects négatifs entourant la chambre, l'hôtel est vraiment agréable, bien situé dans un quartier calme. Les vues depuis l'hôtel sont exceptionnelles (notamment dans l'ascenseur et au dernier étage). La piscine et les jacuzzi sont agréables.
Les repas (petit déjeuner et dîner) sont très bons, avec beaucoup d'options végétariennes, la salle possède de belles vues et est bien entretenue (plutôt style "restaurant" que cantine comme c'est parfois le cas dans ce genre d'établissement).
Bref, l'hôtel a tout intérêt a considérablement amélioré ses standards concernant le nettoyage parce que pour le reste, il offre de belles prestations, notamment pour les repas, les parties communes et les vues. Nous reviendrions malgré les points négatifs.

2025-12-29 via Nuitee
E
Elham partner
10
Pros:

Excellent location with easy access to the city center, while still being quiet and peaceful. The hotel has multiple great pools and offers a very relaxing atmosphere. Highly recommended for couples looking for a calm and enjoyable stay.

2025-12-12 via Nuitee
L
Lynda
10
Pros:

A fabulous hotel, wonderful staff, beautiful pool area, I loved it! The trek up and down the steps was a bonus for me as I love the exercise. Would definitely stay here again.

2025-11-30 via Nuitee
K
Krister
10
Pros:

Fantastiskt fint hotell

2025-11-16 via Nuitee
O
Omar friends
8
Pros:

The hotel is really nice, rooms are cosy and tidy with amazing views over the mountain and sea. Staff service is just amazing honestly and they have been really sweet and friendly with us. The breakfast and dinner food quality is average and there is big room for improvement.

2025-11-15 via Nuitee
A
Anthonia
10
Pros:

Heel fijn nieuw en deels gerenoveerd hotel. Fijn zwembad, leuke ‘klasjes’ in het zwembad!

2025-11-04 via Nuitee
K
Katia partner
10
Pros:

Hotel remodelado, convenientemente ubicado con vistas al Océano y al Teide. Habitaciones amplias, cama cómoda, limpio, con smartTV para que puedas sincronizar tus Apps. El wifi funciona bien. Personal muy agradable, de recepción a restaurante, limpieza y, como no, el spa. Cuenta con tres piscinas, zonas ajardinadas muy bien cuidadas.
Buffet variado, tanto para desayuno como para cena. Música en vivo todas las noches en el Bar.
Ha superado nuestras expectativas, y sin ninguna duda: repetiríamos

2025-10-21 via Nuitee
T
Thomas partner
6
Pros:

War okay

2025-10-16 via Nuitee
I
Ivana
10
Pros:

Superbe hôtel situé dans un jardin luxuriant au calme entre deux très beaux parcs, avec une vue magnifique sur la ville et l'océan et à l'écart du tumulte du front de mer. Le personnel est très agréable et arrangeant. L'hôtel est très propre avec de nombreux équipements et des propositions d'activités sympas. Les repas sont diversifiés, il y en a pour tous les goûts . Nous y retournerons volontiers !

2025-09-11 via Nuitee
S
Samuel partner
8
Pros:

Die Unterkunft war gut wie auch das Buffet und die Sauberkeit. Das Service Personal jedoch wirkte gehezt und gestresst.

2025-08-22 via Nuitee
V
Verified traveler partner
8
Pros:

Die Unterkunft war gut wie auch das Buffet und die Sauberkeit. Das Service Personal jedoch wirkte gehezt und gestresst.

2025-08-22 via Nuitee
G
Gabriele partner
10
Pros:

We absolutely loved our stay at this hotel! I can't fault anything. It was so lovely and quiet, just perfect for a relaxing break and staff were so friendly and made you feel very welcome. The breakfast is excellent 👌

2025-08-17 via Nuitee