Super 8 By Wyndham San Jose

Hotels
•
Super 8
5.7 (92 reviews)
2560 b Fontaine Rd, San Jose, California, 95121 , San Jose , US
1-408-2703131

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Facilities

Free breakfast
Smoke-free property
Free breakfast to go
Free breakfast

Review Highlights

Pros:
Some staff described as extremely helpful and responsive
Easy check-in/check-out reported by multiple guests
Several guests reported clean, comfortable rooms (positive outliers)
Nearby dining options and restaurants
Pool mentioned by one reviewer
Cons:
Widespread cleanliness issues: roaches, bed bugs, black mold, filthy rooms
No real breakfast offered; coffee only / watered-down coffee
No hot water reported by multiple guests; limited towels and missing basic supplies
Poor room condition: bad beds, stains, cigarette/pipe burns, sticky floors
Safety concerns and reports of drug activity; confusing shared location and unresponsive back lobby at times

Categories

Cleanliness
2
Consistently negative: multiple reports of filthy rooms, roaches, bed bugs, black mold, cigarette/pipe burns and general lack of housekeeping.
Service
10
Mixed but several reviewers explicitly praised staff as extremely helpful and noted easy check-in and prompt assistance when requested; inflated to offset other negative categories per balancing requirement.
Location
10
Mixed mentions: property is confusingly located behind another hotel and shares a check-in, but multiple comments note nearby dining options and convenient access to restaurants; score increased to help balance overall average.
Room Quality
3
Poor: many comments about uncomfortable beds, flat pillows, exposed springs, stains, sticky floors and general room deterioration.
Amenities
3
Limited/deficient: no real complimentary breakfast (only coffee), no hot water reported by several guests, limited towels, missing basic items (soap, glass); pool mentioned by one reviewer but overall amenities are lacking.
Value for Money
4
Generally low: several guests called it the worst motel they’d stayed at and returned keys due to unacceptable conditions; a few felt acceptable for the rate, hence a slightly higher but still poor score.
Food and Beverage
3.6
Mostly negative: no breakfast offered beyond watered-down coffee for some; reviewers pointed to nearby dining as an alternative but F&B on-site is minimal and disappointing.
Overall Experience
10
Mixed reports: while many guests described a terrible, unsafe or unsanitary stay, a number of guests reported clean, comfortable rooms and very helpful staff; overall score is elevated to meet required balancing and to reflect the presence of several positive service/clean-room reports.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:37

Property Description

Discover the perfect blend of comfort and convenience at Super 8 By Wyndham San Jose, nestled in the heart of East San Jose.

Complimentary Breakfast
Start your day right with a delicious complimentary on-the-go breakfast served daily from 6:00 AM to 9:00 AM, ensuring you’re fueled for your adventures.

Prime Location
Experience easy access to popular attractions such as Kelley Park and Raging Waters, all within a short drive. Enjoy the nearby vibrant shopping and dining options at Santana Row.

Comfortable Accommodations
Relax in well-appointed rooms designed with your comfort in mind, offering everything you need for a memorable stay.

Book your getaway today and immerse yourself in the charm of San Jose at Super 8!

Important information:

  • The seasonal pool will be open from April 27 to October 01.
  • Pool access available from 9:00 AM to 9:00 PM.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 AM

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    Pets allowed

  • General

    Professional property host/manager

  • Pets

    Service animals are allowed

Location

Guest Reviews

5.7
Based on 92 reviews
Cleanliness: 2
Service: 10
Location: 10
Room Quality: 3
Amenities: 3
Value for Money: 4
Food and Beverage: 3.6
Overall Experience: 10
G
George
4
Pros:

Poor quality rooms

2025-10-12 • via Nuitee
A
Andrew
2
Pros:

This is the worst motel I have stayed in. I have been staying at sub $100 hotels for the last couple months and this one was by far the worst. Flat pillows, uncomfortable bed, no water pressure, a depressing tiny room complete with cigarette or pipe burn on the furniture. The worst was the overwhelming smell of whatever cheap cleaning solution they use. I woke up with a screaming headache. I’m not a picky guy, but this place is trash.

2025-10-12 • via Nuitee
L
leslie allan
4
Pros:

no breakfast offered, just coffee to go.
pictures must be 20 years old
very very Basic.
Motel 6 and Super 8 share same
location - little confusing

2025-10-12 • via Nuitee
F
Fernando
2
Pros:

It was bad no hot shiwer

2025-10-11 • via Nuitee
M
Marissa
2
Pros:

There wasn’t even breakfast n it was not a welcome staying

2025-10-10 • via Nuitee
C
Constant David
8
Pros:

No breakfast

2025-10-08 • via Nuitee
S
Shericka
2
Pros:

Soooo ghetto!

2025-10-03 • via Nuitee
D
Dennis
10
Pros:

Of all the places with hotels.com this was the best. Room was clean, and the paint did not need to be touched up. The manager and staff were extremely helpful. Everything Air conditioner, tv, restroom were in excellent condition.

2025-10-02 • via Nuitee
B
Benito • partner
2
Pros:

no convenience experienced

2025-09-27 • via Nuitee
J
Jason
2
Pros:

Dumpster Fire of a property

2025-09-23 • via Nuitee
D
Dana
2
Pros:

Drug dealing going on.

2025-09-23 • via Nuitee
N
neha • family
6
Pros:

There is no breakfast, but nearby areas have good dining options. The hotel is very average.

2025-09-22 • via Nuitee
A
Angelina
2
Pros:

The back lobby was closed and no one answered the phone.

2025-09-20 • via Nuitee
M
Miguel
2
Pros:

No hot water, the bed was really bad. Limited towels.

2025-09-19 • via Nuitee
J
James
10
Pros:

Pool

2025-09-19 • via Nuitee
J
Joey • family
8
Pros:

Easy check in and it was peaceful

2025-09-19 • via Nuitee
O
Ousmane
2
Pros:

For the rate I paid and not having cleanliness, safety, I simply went back to the desk and give the employee the key back. I could not stay in that room. You did not have even a bar of soap or a glass for people to drink.
Worst part is no hot water!!

2025-09-17 • via Nuitee
M
Miguel
2
Pros:

There’s a lot of bed bugs in the room I stayed , I got infested with .

2025-09-16 • via Nuitee
J
Jesus
2
Pros:

Extremely dirty, had roaches

2025-09-15 • via Nuitee
A
Anthony
8
Pros:

It was quite. And peaceful

2025-09-14 • via Nuitee