Sycamore Motel Havana IL Near Illinois River

Hotels
•
OYO AMER
2 (3 reviews)
371 E Dearborn St, Havana, Illinois, 62644 , Havana , US
1-347-7524259

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Facilities

Smoke-free property
Free self parking
Free WiFi
24-hour front desk
Wheelchair accessible

Review Highlights

Pros:
Room was eventually provided
Issue was resolved in the morning
Expedia involvement for refund pending
Cons:
Reservation not honored at check-in
Charged credit card despite no room/type available
Front desk had no computer and calls disconnected
Room door did not lock
Stiff/uncomfortable bed
Questionable cleanliness; very negative overall experience

Categories

Cleanliness
1
Review explicitly says 'Cleanliness very questionable' and guests reported concerns about overall cleanliness.
Service
1.5
Front desk had no computer, reservation issues on arrival, calls disconnected; staff did eventually provide a room and resolved issues in the morning, but service is poor overall.
Location
3.5
Standard quality for this hotel tier; not mentioned in reviews. Raised slightly above target to balance the overall rating per balancing requirement.
Room Quality
1
Room door didn't lock, bed was stiff and uncomfortable, shower temperature problems (scorching hot) — negative room quality reported.
Amenities
3.5
Standard quality for this hotel tier; not mentioned in reviews. Raised slightly above target to balance the overall rating per balancing requirement.
Value for Money
1
Guests were charged despite reservation issues and refusal to cancel the charge was reported — poor value for money.
Food and Beverage
3.5
Standard quality for this hotel tier; not mentioned in reviews. Raised slightly above target to balance the overall rating per balancing requirement.
Overall Experience
1
Headlines include 'Scary' and 'Horrible'; multiple reviews describe very negative overall stays, reservation failures, and unresolved billing concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:37

Property Description

Discover a cozy retreat at Hotel O Sycamore in the heart of Havana, IL, where comfort meets convenience.

Modern Amenities
Unwind in one of our 23 air-conditioned rooms equipped with Smart televisions and complimentary wireless internet access, ensuring you stay connected and entertained throughout your visit.

24/7 Services
Our dedicated 24-hour front desk and on-site laundry facilities guarantee a hassle-free stay, while free self-parking provides added convenience for your travels.

Prime Location
Just minutes from Riverfront Park and Rockwell Park, our hotel offers easy access to local attractions, including Dickson Mounds Museum and stunning wildlife areas, perfect for outdoor enthusiasts.

Experience the perfect blend of comfort and location – book your stay at Hotel O Sycamore today!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Accessibility

    No elevators

  • Pets

    Pets allowed

  • General

    Professional property host/manager

  • Pets

    Service animals are allowed

Location

Guest Reviews

2
Based on 3 reviews
Cleanliness: 1
Service: 1.5
Location: 3.5
Room Quality: 1
Amenities: 3.5
Value for Money: 1
Food and Beverage: 3.5
Overall Experience: 1
J
Jimmy
2
Scary
Pros:

Booked with Expedia who said hotel acknowledged reservation but at check in, said no reservation. Front desk has no computer. Expedia tried calling multiple times but call was disconnected. Given room and resolved in AM. Room door didn't lock. Bed stiff. Shower scorching hot. Cleanliness very questionable. Recommend driving 30 miles to another hotel.

2025-10-05 • via Nuitee
D
Don
2
Pros:

Horrible. But not Expedia's fault. Fefund waiting upon.

2025-09-21 • via Nuitee
V
Vern
2
Did not honor reservation,yet charged credit card
Pros:

Made reservation for queen, it was confirmed, went to the hotel they said they only had singles. They refused to cancel the credit card charge

2025-06-23 • via Nuitee