Borgo San Martino Residence Hotel & SPA

Hotels
•
Independent
Loc. San Martino snc, 54, San Martino, PI, 56046 , Riparbella , IT
39-3311842205

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Facilities

Proposal/romance packages available
Electric car charging station
Free WiFi
Garden
Designated smoking area
Concierge service
Wheelchair accessible
Outdoor pool - seasonal
Hiking/biking trails nearby
Front desk (limited hours)
See all facilities

Review Highlights

Pros:
Pool-area was nice
Cons:
Poor service
Cleanliness issues
Subpar room quality
Terrible food

Categories

Cleanliness
1
The AC and toilet never worked, which implies poor maintenance and cleanliness.
Service
1
The manager displayed a very aggressive attitude and did not resolve the guest's problem effectively.
Location
1
Standard quality for this hotel tier.
Room Quality
1
The Junior Suite was not comfortable and had worn out features.
Amenities
1
Standard quality for this hotel tier.
Value for Money
1
Standard quality for this hotel tier.
Food and Beverage
1
Breakfast was stated to be the worst so far.
Overall Experience
1
Negative overall experience based on the described issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 05:18

Property Description

Discover the tranquil charm of San Martino Country Resort, where relaxation meets natural beauty.

Indulgent Spa Services
Unwind with our range of rejuvenating massages, body treatments, and facials, designed to elevate your wellness and refresh your spirit.

Leisurely Amenities
Take a dip in our seasonal outdoor pool or explore the beautiful surroundings with our bicycle rental service, ensuring an enjoyable stay for every guest.

Exceptional Dining Experience
Savor delightful meals at our on-site restaurant and end your day with a refreshing drink at the bar/lounge, all while enjoying complimentary Wi-Fi throughout the property.

Escape to your perfect getaway and experience the allure of San Martino Country Resort. Book your stay today!

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The seasonal pool will be open from May 17 to September 28.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Noise policy

    Noise-free rooms not guaranteed

  • Pets

    Pet max weight (per pet) in kg is 10

See all policies

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
C
Clara • family
2
Pros:

The AC and toilet never worked, and the manager wanted us to stay in those conditions. The manager forcefully grabbed my friend's arm and led her to the AC unit, arguing that it worked. In addition to her rude manners, she displayed a very aggressive attitude. A manager should resolve the guest's problem, not impose their point of view, much less with a rude and disrespectful attitude. I would never go back to a place like that.

2025-07-24 • via Nuitee
M
Martin Andreas
4
Not to be recommended
Pros:

In general a very basic hotel. I booked a Junior Suite (as the booking price then was the same as a standard room, but bormally it’s not). The extra space though did not contribute in any way to more comfort, actually just a greater distance to the small and worn out bathroom. Don’t get fooled by the pictures, the “decor” in the room not very appealing.
Breakfast was the worst I had so far in Italy.
My Spa appointment was cancelled by them half an hour after it was confirmed.
Pool-area was nice.

2025-07-23 • via Nuitee