Hotel Playa Mazatlan - All Inclusive

Hotels
•
Independent
6 (7 reviews)
Avenida Gaviotas 202, Mazatlán, Sin., 82110 , Mazatlán , MX
52-6699131120

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Facilities

Meeting rooms
Free WiFi
24-hour front desk
Garden
Wheelchair accessible
Meeting rooms
Children's club
Snack bar/deli
Free self parking
Beach sun loungers
See all facilities

Review Highlights

Pros:
Good food
Excellent staff
Cons:
Missing towels
Non-functional air conditioning

Categories

Cleanliness
4.89
Towels were missing on the first day.
Service
7.86
Excellent service from the staff, as mentioned by returning guests.
Location
5.9
No specific sentiment mentioned; standard quality for this hotel tier.
Room Quality
4.85
Air conditioning was not working properly; requires improvement.
Amenities
5.88
No specific sentiment mentioned; standard quality for this hotel tier.
Value for Money
6.84
Overall value consideration based on amenities offered.
Food and Beverage
5.89
Food was good, but improvements to buffets are needed.
Overall Experience
5.86
General satisfaction expressed, with room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:36

Property Description

Escape to a tropical paradise at Hotel Playa Mazatlan, where relaxation meets luxury in an all-inclusive setting.

Luxurious Accommodations
Unwind in one of our 400 spacious, air-conditioned rooms featuring private balconies or patios. Stay entertained with flat-screen TVs and complimentary wireless internet access, ensuring you feel right at home.

Gourmet Dining Experience
Savor delightful meals at our eight on-site restaurants, including Restaurant Georginis, or indulge in the convenience of room service. Enjoy unlimited snacks and beverages at our six vibrant bars and lounges.

Prime Location
Located in the heart of Zona Dorada, you're just moments away from stunning beaches, vibrant local attractions like the Mazatlán Aquarium, and the picturesque Malecón.

Don't miss out on an unforgettable escape—book your stay today at Hotel Playa Mazatlan!

Important information:

Take in the views from a garden and make use of amenities such as complimentary wireless internet access.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

6
Based on 7 reviews
Cleanliness: 4.89
Service: 7.86
Location: 5.9
Room Quality: 4.85
Amenities: 5.88
Value for Money: 6.84
Food and Beverage: 5.89
Overall Experience: 5.86
E
Eustacio
6
Pros:

Habitacion con filtraciones de agua y goteras en el baño
Un bufet que ya deja mucho que desear porque los alimentos son escasos y repetitivos ,nada que ver con años atras
El personal le falta mas empatia con el cliente ya que reporta uno las situaciones y se portan indolentes en fin creo que ya no vuelvo al Hotel playa mazatlan

2025-10-08 • via Nuitee
M
Maria Guadalupe • family
6
Pros:

Food was good, air conditioning in our room was not working properly. First day we had no towels in the room. Other than that great people

2025-09-11 • via Nuitee
I
Iris • family
10
Pros:

Excellent

2025-08-13 • via Nuitee
E
Eber • family_with_children
10
Pros:

Solo mejorar un poco las habitaciónes

2025-08-10 • via Nuitee
K
KARLA
8
Pros:

Muy agusto !!! Todo agradable talvez falta mejorar la comida los buffets

2025-08-05 • via Nuitee
A
Armando
8
Pros:

Todo bien en general, la atención, la limpieza, los alimentos; aunque las instalaciones no son de lo más modernas pero no todo bien.

2025-08-04 • via Nuitee
M
Maria • family
10
Pros:

La atención del personal ya había estado hospedada y es excelente felicidades saludos

2025-08-03 • via Nuitee