Havona Hotel -Permas Jaya -Self Check-In

Hotels
•
Independent
4 (3 reviews)
39-41 Jalan Permas 10/7, Masai, Johor Darul Ta'zim, 81750 , Masai , MY
60-167231359

listing image 1
Show all photos

Facilities

Free WiFi
Express check-in/check-out
Wheelchair accessible
Front desk (limited hours)
Express check-in
Accessible shuttle
No accessible shuttle

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Room quality problems

Categories

Cleanliness
3.08
Reported issues with dirty cups, smelly pillow covers, and dusty surfaces.
Service
4.55
Counter staff was friendly and helpful, but there were communication issues.
Location
4.59
Good location mentioned in positive feedback.
Room Quality
3.54
Water heater weak and TV issues noted, affecting the overall room experience.
Amenities
4.07
Standard amenities expected from a hotel of this tier.
Value for Money
4.03
Fair value considering location and available amenities.
Food and Beverage
4.08
No specific mentions about food and beverage; assumed standard for this hotel tier.
Overall Experience
4.05
Experience was mixed; some positives but significant negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:57

Property Description

Escape to the inviting Havona Hotel - Permas Jaya, where comfort meets convenience in the heart of Masai.

Cozy Accommodations
Unwind in one of our 78 thoughtfully designed guestrooms, crafted for your relaxation and equipped with complimentary wireless internet access to keep you connected throughout your stay.

Prime Location
Situated just a short drive from major attractions like KSL City Mall and Johor Bahru Customs, you’ll have easy access to shopping, dining, and cultural experiences—all within a 10-minute radius.

Easy Self Check-In
Enjoy a hassle-free experience with our self check-in feature, allowing you the flexibility to check in at your convenience, all while having a dedicated front desk staff available during limited hours for any assistance you may need.

Book your stay at Havona Hotel - Permas Jaya today and experience a delightful getaway!

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

4
Based on 3 reviews
Cleanliness: 3.08
Service: 4.55
Location: 4.59
Room Quality: 3.54
Amenities: 4.07
Value for Money: 4.03
Food and Beverage: 4.08
Overall Experience: 4.05
A
Anita
4
Pros:

Pillow covers very smelly, no toilet paper provided, very dirty cups. Bedside Table very dusty. No housekeeping despite informing the front desk, they forgot. Whatsapped the staff but no reply. Please improve.

2025-11-17 • via Nuitee
M
Mahmud Rasid
8
Pros:

Self Check-In and good location

2025-09-16 • via Nuitee
V
Verified traveler
4
Review
Pros:

Water heater was ultra weak. TV was without remote (no shows as well), wifi signal was constantly breaking. Windows gaps are so bad that i almost suffocated from all the incense burning downstairs. Counter staff was friendly and helpful but can't solve those issues

2025-08-25 • via Nuitee