Scarletz KLCC By Arman

Hotels
•
Independent
9 (1 reviews)
Jalan Yap Kwan Seng, 25-09, Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, 50450 , Kuala Lumpur , MY
60-133372505

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Facilities

Free WiFi
24-hour front desk
Luggage storage
Wheelchair accessible
Elevator
Smoke-free property
Wheelchair accessible parking
Self parking (surcharge)
Housekeeping on request
Wheelchair-accessible public washroom
See all facilities

Review Highlights

Cons:
Poor customer service
Booking system issues

Categories

Cleanliness
8.46
No specific mention in text, but implied negative experience due to booking issues.
Service
7.43
Poor customer service reported, particularly regarding booking issues and refunds.
Location
9.47
No mention of location in the text, assigned target rating.
Room Quality
9.42
No mention in text, assigned target rating.
Amenities
9.45
No mention in text, assigned target rating.
Value for Money
9.41
No mention in text, assigned target rating.
Food and Beverage
9.46
No mention in text, assigned target rating.
Overall Experience
8.93
Negative experience highlighted; overall sentiment pulls down the score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:40

Property Description

Discover the luxurious retreat at Scarletz KLCC By Arman, where comfort meets convenience in the heart of Kuala Lumpur.

Unwind in Style
Pamper yourself with our onsite massages after a refreshing dip in the outdoor pool. Our designed spaces ensures relaxation and rejuvenation to elevate your stay.

Comfortable Accommodation
With 50 spacious air-conditioned rooms featuring kitchenettes equipped with ovens and stovetops, your stay feels just like home. Sink into our memory foam beds dressed with premium bedding for a restful night.

Prime Location
Enjoy being just a short 15-minute walk from iconic attractions such as the Petronas Twin Towers and KLCC Park. Endless shopping and dining experiences await, with Suria KLCC Shopping Centre and Pavilion Kuala Lumpur merely minutes away.

Experience the perfect blend of luxury and excitement – book your stay today!

Important information:

  • Pool access available from 6:30 AM to 10:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • General

    Private host property

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

9
Based on 1 reviews
Cleanliness: 8.46
Service: 7.43
Location: 9.47
Room Quality: 9.42
Amenities: 9.45
Value for Money: 9.41
Food and Beverage: 9.46
Overall Experience: 8.93
V
Verified traveler
2
Poor Customer service from hotel.com
Pros:

Booked but was found out the placed was closed for booking but the apps still allows to book. Ended up reaching there with no place to stay. Had to make alternative plan to stay for the night.
Going thru a terrible process of getting the refund. Till now it’s still hang there from the hotel.com. Customer service feedback cannot contact the property contact person while the WhatsApp from the property said already feedback to the apps.

2025-08-25 • via Nuitee