Z Suites Hotel Mahipalpur IGI Airport

Window did not fully close, so noise from the nearby road was coming into the room more than it could be. Switch between shower and tap did not work properly. There was nobody in the dining room to ask about food options.

Overall good experience.
Staff was very professional.
Manager Bobby did a great job.
Thank you- we had a great stay!
Good value for money

The hotel's quality was completely misrepresented. It was not 3 stars. It was 1 star. The specifics of the room were absent (balcony/patio, soundproofing, cleanliness, separate seating area, executive suite). The room had a mildew smell, the sheets were dirty, stained, and had holes in them. We couldn't even sleep because of the noises outside the hotel and from downstairs inside the hotel. The hot water had to be turned on with a water tank above the toilet. The shower was in the bathroom - no separate tub or shower stall. It was completely old, outdated, and disgusting. Nothing about this was a 3 star hotel. The room was not an executive suite as I had booked; it was a tiny small room with zero amenities. The room key didn't work and I locked myself out. And when I told the front desk, the receptionist gave me the master key card that opened EVERY ROOM in the hotel! What if someone else had that problem and then had access to my room? It's a complete lack of security or consideration for any of the guests at the hotel! It was a horrible stay - the single worst hotel night stay of my life. Awful.

Hotel is good given its price and very friendly staff.

Some advice to the hotel on taxi - the hotel should be more cautious with the taxi drivers they choose on behalf of guests for airport transfers. My taxi, located next door to the hotel, was prepaid this morning, but once arriving at the airport the driver claims 250 rupees for "a parking fee". I crosscheck on the internet seeing that drop off is free and it costs 150 rupees for up to 30 minutes. I am not paying for him to find new customers, this is his operating expense. Although a small amount, after arguing, I give up and I feel openly scammed. I recommend that hotels use drivers with a certain code of conduct. In these instances, the hotel should not use the driver living next door- because he will rip off their guests. And the guests will write reviews as these. This is not the hotels fault, but they have influence to choose proper taxi drivers. For the hotels reference: I was the one leaving at 04:30 so talk with the driver and teach him a lesson on his own profession.

Ok

Room had cigarette smoke smell

Room was clean with the right amenities for a comfortable stay. Front desk and service staff were nice in our interactions. Breakfast was fresh and served hot. Location is perfect for air travelers in Delhi.

予約しましたか、地図のホテルの位置と実際の住所が違い、滞在できませんでした。地図上のエアロシティに用事があったのでかなり困りました。

Had to pay for taxi, supposed to be included. The taxi was on time for pick up and the driver was helpful. The room did not have clean linens on the bed or clean towels.

Fint forhold mellem pris og kvalitet. Brugt til overnatning ved mellemlanding i Delhi. God aircondition på værelserne (vi havde 3), så vi sov alle super godt. Dog virkede det varme vand ikke på det ene.

God lille restaurant.

Cheap accommodations for when you have to crash a few hours between connecting flights.

The staff are really nice and helpful. The only problem was about the Cleaning illness. I found a hearing of the few guest on the bed.

There are a lot bugs and cockroaches, in the bedroom, in the bathroom sink and when you sit on the toilet you have to keep your feet up from ground. My kids were slept in fear. But people were nice

Prearranged with the hotel to be picked up from airport. Driver was supposed to wait for us with a sign. One hour to find him( he was in his car in the parking lot)
No hot water in the shower
Blow dryer only on request, tiny and only works in one outlet
Very dingy.
Staff tried

The staff are really nice and helpful. The only problem was about the Cleaning illness. I found a hearing of the few guest on the bed.

Sehr freundliches Personal. Die Betten sind super. Sehr gute Matratzen und kuschelige saubere Handtücher.

Service was good

It's okay and convenient for a night stay near airport. Service was poor, even they were painting the reception area during operation hours. Not as it was advertised on website and media. We won't be back.

They organized airport transfer and that that was so helpful for me and my kids. Everything went smoothly 🙏