Hotel Urban Royale Near IGI Airport

Hotels
•
Independent
6 (4 reviews)
RZ Block Gali No 6 Mahipalpur, RZ 257, New Delhi, Delhi, 110037 , New Delhi , IN
91-8368929836

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Facilities

Free breakfast
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Wheelchair accessible
Free breakfast
Tours/ticket assistance
Free self parking
Free buffet breakfast
See all facilities

Review Highlights

Cons:
Infestation in room
Poor service
Filthy surroundings
Rooms under construction

Categories

Cleanliness
3
The review mentions an infestation of ants and filthy surroundings.
Service
6.5
The staff were described as 'hopeless', indicating poor service.
Location
4
Surroundings described as a 'festering mess' suggesting a poor location.
Room Quality
4
Rooms were reportedly infested and under construction.
Amenities
8
Not mentioned directly; assumed standard quality for this hotel tier.
Value for Money
8
Not mentioned directly; assumed standard quality for this hotel tier.
Food and Beverage
8
Not mentioned directly; assumed standard quality for this hotel tier.
Overall Experience
6.5
Overall a negative experience as indicated by the reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:56

Property Description

Experience the perfect blend of comfort and convenience at Hotel Urban Royale Near IGI Airport.

Unmatched Amenities
Delight in complimentary wireless internet access throughout your stay, ensuring seamless connectivity. Start your days with our delicious complimentary buffet breakfast, served daily from 7:00 AM to 9:00 AM, providing the perfect fuel for your adventures.

Comfortable Accommodations
Retreat to one of our 40 air-conditioned guestrooms, designed with your comfort in mind. Each room features private bathrooms with complimentary toiletries and relaxing bathtubs or showers, plus cozy sitting areas for your convenience.

Prime Location
Our hotel is ideally situated just minutes from prominent attractions like DLF Cyber City and Worldmark, making it easy for you to explore the finest of New Delhi. With ample free self-parking and a 24-hour front desk at your service, your stay is sure to be hassle-free.

Don't miss out on this exceptional experience – book your stay today!

Important information:

Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

6
Based on 4 reviews
Cleanliness: 3
Service: 6.5
Location: 4
Room Quality: 4
Amenities: 8
Value for Money: 8
Food and Beverage: 8
Overall Experience: 6.5
S
Sameer • family_with_children
2
Pros:

The worst hotel experience ever. My family booked 3 X rooms. They arrived from international airport around 1am with kids and the hotel is telling them, only 2 X rooms are available, go to another hotel. This is despite we had confirmed and prepaid booking. After insisting for an hour, they gave one X room
Wait - things get worse.

No kettle was provided. When we requested, they provided 2 and said they are doing a favour as they don't normally provide it. Sent a screenshot showing all rooms have kettles, no response.

The breakfast is supposed to be included, also said, no breakfast, straight denial.

Room 201 - Window doesn't shut but the hotel doesn't care and its peak winter. The hot water doesn't work in 201, hotel doesn't care.

Provided feedback to the hotel so they can fix it, just don't care. It seems like someone who had 0 knowledge or interest in hospitality opened this accommodation place due to the proximity to the airport. They need to go back to 0 and learn basic things about booking confirmations, how to check booking, how not to overbook, how to never deny confirmed and prepaid guests from allocating their room and when things go wrong, how to fix.

2025-12-27 • via Nuitee
S
Sameer • family
2
Pros:

Check in process incredibly difficult. Amenities are non-existent. Staff wants to make every single process harder for guests instead of easier.

Despite confirming that the booking exists, we wasted an hour because they couldn't find the booking when it was confirmed that it exists over calls earlier. They then finally allowed to check in

2025-12-27 • via Nuitee
H
Haruyuki
6
Pros:

The current name of this hotel is "Urban Lion", which is very confusing.

2025-10-26 • via Nuitee
A
Anthony
2
Pros:

This hotel, now called the Urban Lion Royale apparently, is terrible. Our room was infested with ants, the staff were hopeless and nothing worked, including the TV or phone. And half the rooms seemed to still be under construction. Worse yet, the building surrounds are a festering mess of filthy, narrow alleys, piles of trash and broken concrete. Do yourself a favour and book elsewhere.

2025-09-28 • via Nuitee