Facilities

Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Wheelchair accessible
Elevator
Smoke-free property
Express check-in
Well-lit path to entrance

Review Highlights

Pros:
Good location
Spacious rooms
Helpful amenities
Decent service
Cons:
Poor cleanliness
Unpleasant odors
Inadequate room maintenance

Categories

Cleanliness
3.89
Several reports of unclean rooms and leftover hair, indicating poor cleanliness.
Service
6.86
Service was decent with proper cleaning on subsequent days and helpful amenities.
Location
7.9
Close proximity to public transport and local attractions.
Room Quality
5.85
Rooms are generally spacious but had some cleanliness issues.
Amenities
6.88
Good array of amenities, though some items were not properly cleaned.
Value for Money
4.84
Concerns about the cost given the reported cleanliness issues.
Food and Beverage
5.89
Simple breakfast offered but not utilized by many guests.
Overall Experience
5.86
Overall experience was mixed due to cleanliness issues but compensated by location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:18

Property Description

Experience the perfect blend of comfort and convenience at Ondo Hotel and Spa Jongro By Aank, nestled in the vibrant heart of Seoul.

Exceptional Accommodations
Relax in one of our 54 air-conditioned rooms, each equipped with flat-screen televisions, complimentary wireless internet, and cozy sitting areas to make you feel right at home.

Top Amenities
Our 24-hour front desk and express check-in services ensure a seamless stay, while luggage storage allows you to explore without the burden of bags.

Prime Location
Situated just a short stroll from iconic attractions like Myeongdong Street and Gwangjang Market, immerse yourself in the rich culture and vibrant atmosphere that Seoul has to offer.

Don’t miss out on a memorable stay—book your room at Ondo Hotel and Spa Jongro By Aank today!

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

6
Based on 38 reviews
Cleanliness: 3.89
Service: 6.86
Location: 7.9
Room Quality: 5.85
Amenities: 6.88
Value for Money: 4.84
Food and Beverage: 5.89
Overall Experience: 5.86
A
ARISHA
6
Pros:

下水の匂いなのかちょっときつかったです。
前の滞在者の髪の毛や、ペットボトル化粧品が隙間やベットの下にありました。
ヘアブラシには髪の毛がついていて少し嫌でした。スタッフの方々はとてもいい人です!!

2025-10-12 via Nuitee
K
KOJI
10
Pros:

お部屋はとてもきれいでしたし、ベッドも枕も快適でした。お風呂とトイレも別で良かったです。家族友人6人で3部屋、利用しましたが、チェックインがスムーズではありませんでした。

2025-10-09 via Nuitee
H
Heesu
8
Pros:

친절한 직원, 깨끗한 방 모두 좋았지만 방이 생각보다 작았습니다. 주변에 먹거리도 많고 조식도 객실가에 포함되었다고 하여 좋았습니다.

2025-10-07 via Nuitee
Y
YUKI
8
Pros:

アクセスも良く、快適に過ごすことができました。

2025-10-06 via Nuitee
M
MARIO HECTOR MEJIA
8
Pros:

La estación de metro está a la vuelta en l salida 15; y conecta con la línea de Seúl station a 3 estaciones

2025-10-05 via Nuitee
S
Simona
6
Pros:

The receptionist made us feel uncomfortable. Room was good.

2025-10-04 via Nuitee
Y
Yun Xin, Rachel partner
10
Pros:

The hotel is located in a convenient location accessible by bus and train and is surrounded by eateries and convenience stores. They provide a simple breakfast which I didn't try. The room is large and spacious, but the front desk staff may be a little curt and cold.

2025-10-01 via Nuitee
H
Hanae family_with_children
6
Pros:

こじんまりとした施設、お部屋でした。アパートを改装したような内扉や鍵で、靴を脱ぐスタイルなのが驚きでした。
洗面の鏡の所にコンセントをさす場所があるとなお良かったと思いました。

2025-09-29 via Nuitee
M
MIZUKI family
6
Pros:

備え付けのブラシにたくさん毛がついたままであったり、排水溝に毛が溜まって流れなかった。下水の匂いがすごい匂いであった。

2025-09-28 via Nuitee
N
NARUMI
6
Pros:

窓はあるけど全く陽が入らず暗かった。少しでも陽の光が入ると良いなぁと思った。
排水溝のせいなのか洗面所の臭いがキツく過ごしづらかった。
設備や部屋が広さ、場所はとっても良かった。

2025-09-27 via Nuitee
N
Nana family
8
Pros:

良かった点
・駅近(4つ線がある)
・広蔵市場まで徒歩で行ける
・空調効き良し
・軽食あり(朝7時〜9時まで)←利用せず
・毎日ペットボトル500ml補充
・毎日の清掃・タオル交換
・設備不具合があれば確認してくれた
・荷物の預かりあり
・英語🆗
・近くにコンビニあり
・周辺静かで◎
・お部屋のスピーカーが良い
・お風呂が広くて素敵
・バスタブあり

気になった点
・初日のお風呂や浴槽がきちんと洗えていなかった
・ヘアブラシに髪の毛がついていた
・マグカップが洗えていなかった
・地下のお部屋は窓がない
・照明が少し暗めなのでメイクがしにくい
・日本語✖️

2日目以降のお部屋の清掃はとっても綺麗にして下さっていたので、
問題なく快適に過ごせました!
お風呂が滑りやすいので注意です!
お風呂はバスタブがあって、とても広いスペースなのが嬉しかったです。

2025-09-27 via Nuitee
D
Dinh An partner
8
Pros:

+ Great Location
+ clean room
- small room had no closet

2025-09-22 via Nuitee
S
Seokran
10
Pros:

주변거리가 다소 시끄러운게 좀 아쉽지만 그 외는 다 마음에 들었습니다.

공간도 쾌적하고 룸은 방음도 잘 되네요. 바닥이 카펫이 아니라서 더 좋았고..지압신발은 깨알 cute point 입니다. ^^

2025-09-22 via Nuitee
T
Tatevik
4
Pros:

They have NO IRON! Mold on the ceiling. Room was only superficially tidied. Got the room with other people's hair. It was never mopped. Was there for 6 days and I could even see my hair on the floor or at the sink. Would not book again and would not recommend. Too expensive for such a poor conditions.

2025-09-17 via Nuitee
S
Sebastian partner
6
Pros:

Room unfortunately not clean, especially the floor and the area around the bathtub, where there were still food leftovers from previous guests. A simple breakfast is offered.

2025-09-14 via Nuitee
U
Una
8
Pros:

Room was new and clean with a big soaker tub.. the tub was the selling point for me. I had a Superior Spa room. Unfortunate that when i first arrived, i was earlier than the 4pm check-in time so i wanted to leave my bags and explore before checking in. The young lady (who spoke perfect English) says, "Check in is at 4pm, so youre here for what?" I was taken aback as I said to leave my bags.. i also asked about my next day's reservation which i had made separately since deciding later i would need another night. I asked if that meant i had to checkout and then checkin again the next day and she promptly said "Yup" without even looking at me or looking at my reso. This first impression of their service was brutal.
Fortunately, when i returned to check-in, another agent was there to assist me and was able to accommodate me by keeping me in the same room and no need to check out/checkin. She was very pleasant and understanding. I was happy to not see the previous agent again during my stay. If it werent for her, it would be 5star review overall. But the room was great. Wireless charging, a tea kettle with Osullac tea provided (a nice touch) and Bluetooth speaker and huge tv and great AC. Simple breakfast included. But also so many food options just outside. Lots of shopping within walking distance also. Bonus is a small parking lot which was convenient for getting picked up by car. Id recommend this hotel.

2025-09-13 via Nuitee
M
MANAMI friends
10
Pros:

毎日清掃してくださり、無料で水の提供があった。いくつかの地下鉄を利用できる点もよかった

2025-09-07 via Nuitee
A
Arthur
10
Pros:

Stayed for our delayed honeymoon. Super clean and plenty of room.

2025-09-05 via Nuitee
N
NAHYE
8
Great Experience!
Pros:

Overall, great experience. The room was clean and a bathtub in bathroom was plus traveling with a toddler. It was surprisingly spacious and continental breakfast was much appreciated(Loved the bowl ramen for breakfast!). The mattress and memory form pillow was more on the firm side so we loved it.
Cons - We slept on the 6th floor. If you are tall over 6 feet or 180cm, you might have bad luck on touching the celling. We were less than 6 feet shorties, it didn't bother us at all. The fabric on bedding must be catching the hair well. There were short hairs on beddings but we loved the feeling of them. The bedding was super comfy too!

2025-09-02 via Nuitee
S
so young
8
꼭 다시 가볼꺼에요!
Pros:

룸 상태는 정말 만족스러웠어요.
이부분만으로도 다시방문하고 싶은곳 1위입니다.


이 컨디션이 계속 유지가 되길 진심으로 바랍니다. 저와 저희가족 모두 너무 만족했거든요


다만 룸 외 다른공간들은 지속적인 환기 혹은 환풍 시스템을 재점검 하시면 좋을것 같아요.

그리고 그정도 퀄리티의 조식이라면 방에 조금씩 비치해주시는것도 좋을것 같아요.
비치되어있는 기기들에대한 설명이 있으면 좋겠어요. 프론트에 문의했으나 직원분또한 모르시더라구요.

2025-08-23 via Nuitee