JAM Ghent

Hotels
Independent
Gaspar de Craeyerstraat 2, Ghent, Belgium, 9000 , Ghent , BE

Facilities

Meeting rooms
Free bicycles on site
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Breakfast available (surcharge)
Safe-deposit box at front desk
Multilingual staff
Meeting rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Unique and spacious room designs
Cons:
Noise issues in rooms
Limited dining options and inconvenient breakfast hours

Categories

Cleanliness
1
Some guests mentioned cleanliness positively, but also noted sound issues and complaints about the lack of communication on amenities.
Service
1
Several reviews indicated friendly and helpful staff, enhancing guests' experiences.
Location
1
Location had mixed reviews; it's a bit of a walk to the city center and lacks nearby transport options.
Room Quality
1
Room quality was noted positively, though there were concerns regarding noise and temperature control.
Amenities
1
Basic amenities received mixed feedback with specific concerns raised about the breakfast timing and parking.
Value for Money
1
Guests found value to be decent, especially concerning room space and staff friendliness.
Food and Beverage
1
The breakfast timing changes were negatively received, and restaurant availability was limited.
Overall Experience
1
Overall experience received mixed narratives due to noise issues and some dissatisfaction with amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-04 20:01

Property Description

Discover the perfect blend of comfort and convenience at JAM Ghent, your ideal retreat in the heart of Ghent.

Recreation Opportunities
Unwind at our inviting outdoor pool or mingle in our communal living room, designed for relaxation and socializing. Enjoy complimentary wireless internet access throughout the hotel to stay connected during your visit.

Dining Delights
Satisfy your culinary cravings with delicious Asian cuisine at our on-site restaurant, Kaiju, featuring a vibrant bar/lounge. Don’t miss our delightful buffet breakfast served daily, providing the perfect start to your day.

Guestroom Comforts
Retreat to one of our 108 well-appointed guestrooms, where comfort meets functionality. Each room is equipped with laptop-compatible safes and blackout drapes, ensuring a restful stay with daily housekeeping services.

Experience the charm of Ghent at JAM Ghent. Book your stay today!

Important information:

  • Pool access available from 9:00 AM to 7:00 PM.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Noise policy

    Noise-free rooms not guaranteed

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
C
Cindy family
10
Pros:

Friendly staff, fun & unique property.

2026-01-07 via Nuitee
F
Francisco
8
Pros:

Original, amplitud y aparcamiento

2026-01-05 via Nuitee
I
Isobel partner
10
Pros:

Really great value for money, big rooms and comfy beds. TV didn't work in our room but we had our iPad with us. Lovely and helpful staff - we will stay at a Jam hotel in future!

2026-01-04 via Nuitee
S
Simon
8
Pros:

A pleasant stay.

2026-01-02 via Nuitee
G
Gerjanne
8
Pros:

Mooi nieuw hotel, prettige ruime kamer en zeer goed bed. Verwarming stond wel veel te hoog (21C), gelukkig wel zelf te bedienen en gelukkig kon raam ook open (hing beetje vreemde verf/betonlucht in de kamer)

Onze kamer werd na 1 nacht al schoongemaakt en we kregen nieuwe handdoeken, op zich fijn, maar niet nodig en niet goed voor milieu. Beter de regel ‘handdoek op de grond’ hanteren.

Ontbijt op zich goed, wel aan de prijs en de krukjes in restaurant zitten wel erg onaangenaam.

Dat je na betaling voor de kamer alsnog je kaart moet scannen om voor 120 euro garant te staan is vreemd en wordt nergens gecommuniceerd.

Fijn dat je voor en na verblijf je bagage al kan stallen.

2026-01-01 via Nuitee
J
Jeff
8
Pros:

Room was very clean and the staff were very friendly and helpful. Beds were very firm and no control of the Aircon which was quite cold overnight.

2025-12-22 via Nuitee
T
Ton partner
8
Pros:

Apart hotel met historie. Goede bedden, mooie binnentuin

2025-12-19 via Nuitee
C
Crystal
10
Pros:

Unique fun property, room was very spacious and clean

2025-12-19 via Nuitee
M
Marielle
10
Pros:

Nous avons passé un excellent séjour, l'accueil est parfait, les chambres impeccables et la décoration est incroyable. On a beaucoup aimé.

2025-12-18 via Nuitee
A
Anthony
8
Pros:

Nice new hotel in a historic building. Not a bad area, but it's a 15 minute walk to city center, which was fine in good weather, but not the most convenient during rainy or cold days. There are no trams or buses that are easily accessible from the hotel. Not much in the area during the weekends, it appears some restaurants are only open on weekdays.

Less than 15 minute walk from Gent St Pieters station (slight uphill).

Though the showers are new, they have an old style mixing valve with separate controls for hot and cold water. It's hard to dial in the right temperature and the temperature changes during a shower. I'm surprised this is legal, since every other hotel I've stayed in Belgium have thermostatic valves with precise temperature control. The shower hose is a cheap rubber one and very stiff, making it near impossible to position correctly in the holder.

2025-12-18 via Nuitee
M
Marcel family_with_children
8
Pros:

Zag er netjes en keurig uit

2025-12-14 via Nuitee
P
Petteri
8
Pros:

Cool, artistic and fun designed hotel. We really loved our room with a queen size bed and a bunk bed. And it’s easy and feels safe to park the car on the street outside. Sadly for us they changed the breakfast times for Saturdays without information. From 7 am to 8 am. For us this made a big difference, because we knew beforehand that we had to leave 7.30 am for the ferry to England and we missed out of the breaks booked according to the information online.

2025-12-13 via Nuitee
J
Jordan friends
10
Pros:

Staff and really good to get around in a wheelchair

2025-12-10 via Nuitee
S
Stefano
10
Pros:

Good, good

2025-12-01 via Nuitee
L
Luis Fernando friends
10
Pros:

Quick check in
Great ambiance
Friendly personnel

2025-11-28 via Nuitee
M
michael
10
Pros:

Interesting, imaginative conversion and very successful space. Really friendly staff and nice rooms.
Be aware, and I didnt see it on site, that restaurant and bar does not open on Sundays or Mondays. Staff went out of their way to recommend alternatives, some in locality which were good but pretty busy.

2025-11-11 via Nuitee
R
ROSS family
4
Pros:

Beautiful building and setting. Sadly the hotel is style over substance. There is no sound proofing in the rooms, so we hardly slept. All we could hear were doors slamming, toilets flushing and banging on the stairs. The staff were not interested when we complained.

2025-11-01 via Nuitee
D
Dave family_with_children
10
Pros:

Beautiful hotel. Parking is a slight irritant, bit of a trek with luggage.

2025-11-01 via Nuitee
N
Natalie
10
Pros:

Super-cool design hotel with friendly staff, great breakfast, fabulous restaurant and a (tiny) rooftop lap pool.

2025-10-30 via Nuitee
V
Verified traveler
10
Pros:

Would recommend

2025-10-30 via Nuitee