Rivers Hotel

Hotels
Independent
6 (8 reviews)
Baltic Rd, Gateshead, England, NE10 0SB , Gateshead , GB

Facilities

Free WiFi
24-hour front desk
Designated smoking area
Wheelchair accessible
Free self parking
Housekeeping on request
Secured parking
Accessible shuttle
No accessible shuttle

Review Highlights

Pros:
Staff attempted to be helpful
Clean rooms
Cons:
Noise disturbances
Inadequate food menu
Location in industrial area
Lack of information about services

Categories

Cleanliness
5.75
Multiple mentions of cleanliness issues in bathrooms and general areas.
Service
7.75
Reception staff were polite but not very informative.
Location
4.75
Hotel located in an industrial estate, which is not ideal.
Room Quality
6.75
Basic but clean rooms; issues with smart TV and lack of amenities.
Amenities
5.75
Limited amenities due to refurbishment; no bar or restaurant available.
Value for Money
5.75
Overpriced food and drink compared to quality.
Food and Beverage
4.75
Poor quality food; limited choices available.
Overall Experience
6.75
Mixed feelings; while there were some positives, significant issues impacted the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:54

Property Description

Discover comfort and convenience at Rivers Hotel, located in the heart of Gateshead.

Prime Location
Enjoy easy access to iconic sites such as the BALTIC Centre for Contemporary Art and the stunning Gateshead Millennium Bridge, all within a short drive from our hotel.

Comfortable Accommodations
Relax in one of our 28 cozy guestrooms equipped with essential amenities including showers, hair dryers, and work desks to ensure a pleasant stay. Housekeeping is available upon request to keep your space tidy.

Onsite Amenities
Take advantage of our designated smoking areas and hassle-free free self-parking, providing you with ease and convenience during your stay in the vibrant Gateshead area.

Experience the perfect blend of relaxation and exploration at Rivers Hotel—book your stay today!

Important information:

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • Accessibility

    No elevators

  • General

    Private host property

Location

Guest Reviews

6
Based on 8 reviews
Cleanliness: 5.75
Service: 7.75
Location: 4.75
Room Quality: 6.75
Amenities: 5.75
Value for Money: 5.75
Food and Beverage: 4.75
Overall Experience: 6.75
S
Samantha
6
Pros:

Reception staff were ok, but they were not very informative, I had to ask where my room was and I was not told that the lift was out of order and my room was on the 2nd floor! The rooms are sign posted as ‘suites’ this is definitely not the case. It was a basic room which was clean. There was no shelf or anywhere to put toiletries in the bathroom which was quite annoying and not practical. There was no instructions for the tv and as it was a smart tv I had to work out where all the channels were, I do feel that someone who’s not used to that would struggle. There was no information in the room about the on-site restaurant which I feel is a big mistake as I had no idea about breakfast. Overall I probably would not stay here again

2025-11-17 via Nuitee
R
Robin
4
Pros:

The staff tried to be helpful but it was a bad night for being a guest in that hotel. A lot of loud noise and slamming of doors almost the entire night.

2025-11-04 via Nuitee
C
Clive
6
Pros:

Room clean, Bathroom and Window not so

2025-11-02 via Nuitee
A
Aaron partner
10
Pros:

Absolutely brilliant stay, hotel staff were nice and friendly, always there to help when needed, lovely comfy room & bed, smart tv which was a bonus

2025-10-28 via Nuitee
C
Chris
2
In the middle of a industrial estate - stay away!
Pros:

Limited evening menu due to lack of product, less than a third of the breakfast menu was available. Vastly over charged for a £5.00 bottle of wine @ £25.00, little choice of other drinks (no draught beers)

2025-10-15 via Nuitee
L
Lucy
6
Ok room, Terrible food.
Pros:

Room was ok, Relatively clean but the floorboards were so creaky I thought I was in a 200 year old house.
I went down to the restaurant which didn't have a beer license ordered fish and chips. It came after about 20 minutes with the batter lay on top of the fish (like it had been pre cooked) and it was anemic. I cut into the fish and it was completely raw.

2025-09-12 via Nuitee
V
Verified traveler
6
Riverloads
Pros:

The hotel is nice enough. My husband and I went for breakfast. The floor is not clean, and there are a lot of crumbs everywhere. The 2 pillows are too soft and it's so uncomfortable. No air-conditioning. We only have 2 towels, no hand towels. The bathroom floor is squeaking a lot, and when I used the tap on the sink, it made a weird noise. The ambience in the restaurant is quite dull. But the night reception is very good, we asked for a fan because it was hot and we got it within 5 minutes.

2025-08-31 via Nuitee
C
Carol
8
LOVELY MODERN ROOM
Pros:

No bar or restaurant as being refurbished, disappointing as chose si could overlook river

2025-08-07 via Nuitee