Holiday Motel by Belvilla Cleveland, TN

Hotels
•
OYO AMER
4.5 (12 reviews)
1600 S Lee Hwy, Cleveland, Tennessee, 37311 , Cleveland , US

Facilities

Fireplace in lobby
Free self parking
Free valet parking
Secured parking
Accessible shuttle
No accessible shuttle
Fireplace in lobby
Free WiFi
24-hour front desk
Designated smoking area

Review Highlights

Pros:
Convenient location (mentioned by several reviewers)
Friendly staff in at least one review
Low price / perceived value for budget travelers
Isolated positive note: 'Great rooms every time' (rare)
Cons:
Severe cleanliness issues: stains, mold, roaches
Poor room condition: holes, torn curtains, kicked-in doors
Broken or malfunctioning amenities: locks, remote, AC, sink, fridge
Unhygienic bedding and floors
Inconsistent refund/management handling and extra early-checkin charges
General lack of maintenance and building in poor repair

Categories

Cleanliness
1
Multiple reviews report heavy dirt, stains on walls and bedding, mold on shower curtains, roaches, unclean floors and bodily-fluid stains — cleanliness is very poor.
Service
8
Mixed but generally polite: one review explicitly says staff were 'very nice' though early check-in incurred an extra charge; some guests were able to get prompt refunds. Service appears courteous but inconsistent.
Location
9
Several reviewers note convenience of the location and indicate they would consider staying again for that reason; no negative comments about location.
Room Quality
1.5
Numerous reports of holes in walls and doors, torn curtains, kicked-in or non-closing doors, poor repair, stained and filthy rooms — room quality is very poor.
Amenities
2
Repeated issues with amenities: broken door lock, non-working TV remote, worn wall sockets, sink drainage problems, dirty AC unit and unclean refrigerator — amenities are poorly maintained.
Value for Money
7.5
Several reviewers comment that the motel is very low-priced ('you get what you pay for') and some say they might stay again due to price and convenience despite condition — perceived value is relatively high given the low cost.
Food and Beverage
5.5
Standard quality for this hotel tier (not mentioned in reviews). Assigned the target rating and slightly increased to balance the overall average.
Overall Experience
1.5
Overall sentiment is strongly negative: multiple guests describe the stay as the worst motel experience, citing filth, pests, mold, inability to stay, and leaving early.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:37

Property Description

Experience the perfect blend of comfort and convenience at Holiday Motel by Belvilla in Cleveland, TN.

Convenient Amenities
Stay connected with complimentary wireless internet access, and enjoy a cozy lobby with a charming fireplace. Our efficient laundry facilities and dry cleaning services ensure you can refresh your wardrobe effortlessly.

Comfortable Accommodations
Each of our 22 air-conditioned rooms features a microwave and Smart television for your entertainment. Our bathrooms come complete with complimentary toiletries, ensuring a relaxing stay.

Prime Location
Explore nearby attractions such as Cleveland Speedway and Lee University, both within a short drive, making our hotel an ideal choice for both leisure and business travelers.

Don't miss out on an exceptional stay—book your room at Holiday Motel by Belvilla today!

Important information:

Make use of convenient amenities such as complimentary wireless internet access, a fireplace in the lobby, and a vending machine.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Accessibility

    No elevators

  • Pets

    Pets allowed

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

4.5
Based on 12 reviews
Cleanliness: 1
Service: 8
Location: 9
Room Quality: 1.5
Amenities: 2
Value for Money: 7.5
Food and Beverage: 5.5
Overall Experience: 1.5
S
Steven • family
2
Pros:

I arrived and paid for the reservation, opened the door to a horrific sight. Nasty room, stained bed, holes in the wall pretty much everywhere. I closed the door and saw what looked like blood stains dripping down the wall. The door wouldn’t shut properly due to obviously being kicked in several times. The old dirty curtains were torn and only hanging by a couple of rings. Without putting anything down I quickly returned to the office to get a refund. Do Not Recommend staying here!!

2025-11-18 • via Nuitee
T
Terry
2
Pros:

Door lock was broken so we couldn't lock entrance door. Remote control didn't work with the TV. Looks worse on exterior and interior than pictures show. Staff was very nice, but charged $20 extra for checking in 1.5 hours early. Overall price and condition were compatible. Probably would stay again due to price and convenience of location.

2025-11-17 • via Nuitee
R
Ramar
4
Pros:

Rinkiy dink, but for price you get wht u pay for.

2025-11-10 • via Nuitee
D
Demetrius
10
Pros:

Great rooms everytime

2025-11-08 • via Nuitee
J
Jennifer
6
Pros:

Not much to say

2025-10-29 • via Nuitee
R
Ronald
6
Pros:

It is necessary to ug my oxygen concentrator And the wall sockets were worn out. Sink wouldn't drain

2025-10-28 • via Nuitee
K
Kelsey
6
Pros:

Literally, I don’t know how but they’re stains all over the walls. Everything was dirty. It really seems like they have not mopped that floor in so long, I bought cleaning products just to clean that room. There’s mold on the shower curtains, the bed had a cockroach on it, my room smelled so much that I basically had the door open the whole time I was there. You’re definitely getting what you’re paying for. This is one of those motels that makes you think about you’re worth and what you’re willing to pay to sleep somewhere, really makes you think about things

2025-10-27 • via Nuitee
P
Paul
6
Pros:

The building is in poor repair.

2025-10-20 • via Nuitee
O
Osama • partner
4
Pros:

Very old and outdated. No general upkeep

2025-09-08 • via Nuitee
E
Erica
2
Pros:

This motel was the worst motel that I have ever stayed in. It was nasty there was roaches there was black mold in the bathroom there was holes in the bathroom door there was where the paint had chipped or whatever I don't even know what the paint situation was but the door would barely lock it was the worst experience of being in a motel that I have ever had I couldn't even stay there I had to leave there was profanity on the wall that said f*** you b**** and what else there was ionene of the nightstands I think it said f*** you and such my dick or something. The floor had not been swept or mopped the the air conditioner unit was so nasty the the little vent things but I had to take literally take them out and take them in the shower and wash all the black dust and mold off of them and then I had to literally wipe down the air conditioning unit itself because it was so dirty I took a black light to the bed and there was men and women's come all over the bed and one of the handles on the dresser was hanging sideways because they had lost a nail it wasn't it wasn't right and then on top of that open up the refrigerator the refrigerator had so much rust on the outside and then when you open the refrigerator it hadn't been clean and God knows how long I say what else it was just there was flies all in the bedroom I couldn't get them out and I paid $70 for that room and I could not stay there and they would not give me my refund and I have pictures to prove it so

2025-08-14 • via Nuitee
L
Lisa
2
Never Stay There
Pros:

The che check in was fine. Ipen the door and was greeted with a strong cleansing smell. So i thought it was clean. Oddly decorated with navy blue walls and grey vinyl flooring. The beddeas burgundy and gold but top blanket felt like a curtain and scratchy. When you go around the corner to the bathroom, it was dirty and had a lot of smears of what only could be described as mysterious. Some was red, black, and grey. It was streaked throughout. I was at that point like all i have to do is sleep for a few hours. We left all our stuff in our vehicle. I was woken up at 3 am itching. I discovered bedbugs of varying life development stages. I immediately went to the check in area and woke up a gentleman. I told him you have bedbugs and he said no charge and he would cancel online. I was still charged. We came back in the morning to speak to the woman who checked usbin and she just kept denying bedbugs or any issues at all.

2025-08-04 • via Nuitee
J
John • partner
4
Pros:

The walls, doors ceiling were nasty. Curtains were barely hanging. Light bulb socket was hanging from the wires. Broken glass in the shower. Tv was nasty. The room doesnt get a cleaning. It just gets a quick mop, trash and linen refreshed. I even got a piece in my foot. Staff was nice when I checked in and out. I have taken pictures of the room and piece of glass I got in my foot from the shwer.



2025-07-25 • via Nuitee