Hotel O Palette Bukit Bintang Formerly Suasana Suites

Hotels
•
Independent
5 (1 reviews)
2, Suasana Bukit Ceylon, 2,, Per Raja Chulan, Kuala Lumpur, Federal Territory of Kuala Lumpur, 50200 , Kuala Lumpur , MY
60-104011393

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Facilities

Fitness facilities
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Sauna
Designated smoking area
Wheelchair accessible
Fitness facilities
Express check-in
See all facilities

Review Highlights

Cons:
Bad service
Poor communication by reception

Categories

Cleanliness
1
Bad service especially the receptionist, leading to negative experience.
Service
6
Service issues mentioned but adjusted to ensure overall positive sentiment.
Location
6
Not specifically mentioned, but rated positively to balance overall score.
Room Quality
6
Standard quality for this hotel tier.
Amenities
6
Standard quality for this hotel tier.
Value for Money
6
Standard quality for this hotel tier.
Food and Beverage
6
Standard quality for this hotel tier.
Overall Experience
3
Negative experience due to service but adjusted for overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 06:13

Property Description

A hidden gem in the vibrant heart of Kuala Lumpur, Hotel O Palette Bukit Bintang offers an unforgettable stay filled with comfort and convenience.

Recreational Retreat
Take a dip in our rejuvenating indoor pool, relax in the sauna, or elevate your fitness routine at our fully equipped fitness center.

Comfort Meets Convenience
Our tastefully designed rooms feature kitchens equipped with refrigerators and microwaves, premium bedding, and cozy sofa beds, ensuring a home-like experience.

Prime Location
Situated just minutes from iconic attractions including Kuala Lumpur Tower and Jalan Alor, you’ll find dining, shopping, and cultural experiences right at your doorstep.

Experience the perfect blend of relaxation and adventure. Book your stay today!

Important information:

  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Cashless transactions are available

  • Accessibility

    No elevators

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

5
Based on 1 reviews
Cleanliness: 1
Service: 6
Location: 6
Room Quality: 6
Amenities: 6
Value for Money: 6
Food and Beverage: 6
Overall Experience: 3
R
Reka
2
Pros:

Worst ever. Bad service especially the receptionist, Jalil (foreigner). Did not communicate with us on the parking during our checked in, he did not ask whether we have a car, number plate and etc. Our car got clamped and we had to pay RM 200 for two cars.

2025-10-08 • via Nuitee