Facilities

Full-service spa
Fitness facilities
Free beach shuttle
24-hour front desk
Luggage storage
Designated smoking area
Concierge service
Wheelchair accessible
Fitness facilities
Breakfast available (surcharge)
See all facilities

Review Highlights

Pros:
Friendly staff
Good food variety
Modern facilities
Cons:
Cleanliness issues
Noise disturbances

Categories

Cleanliness
4.5
Negative reviews mention a strong presence of cockroach treatments and bad outdoor smell.
Service
7.5
Staff was described as very friendly and attentive.
Location
6.5
Close access to the sea was mentioned positively, but other location aspects were not discussed.
Room Quality
5.5
Room condition was acceptable but lacking in soundproofing.
Amenities
5.5
Facilities are described as modern and well maintained, with limited ATM access.
Value for Money
5.5
Value perception impacted by the decision to leave for an all-inclusive hotel.
Food and Beverage
7.5
Food was described as delicious and varied.
Overall Experience
5.5
Overall sentiment mixed; positive aspects were overshadowed by cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:48

Property Description

Escape to serenity at our enchanting hotel, where relaxation meets recreation in beautiful Punta Cana.

Unwind at the Spa
Indulge in the full-service spa featuring a variety of soothing massages that will melt your stress away. Every moment spent here is a step toward tranquility.

Sun-Kissed Shores and Activities
Located just moments from a stunning private beach, soak up the sun or take a dip in the outdoor pool. Stay active with our fully equipped fitness center and complimentary beach shuttle for effortless access to the pristine sands.

Culinary Delights Await
Savor delectable dishes at five unique restaurants, or relax with refreshments at one of our beach bars. Start your day right with a sumptuous buffet breakfast option available daily.

Your oasis awaits – book your stay today!

Important information:

Relax at the full-service spa, where you can enjoy massages. You can soak up the sun at the private beach or enjoy other recreational amenities including an outdoor pool and a fitness center. Additional features at this hotel include concierge services and complimentary use of a nearby fitness facility. The complimentary beach shuttle makes getting to the surf and sand a breeze.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • General

    Private host property

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

6
Based on 8 reviews
Cleanliness: 4.5
Service: 7.5
Location: 6.5
Room Quality: 5.5
Amenities: 5.5
Value for Money: 5.5
Food and Beverage: 7.5
Overall Experience: 5.5
N
Nicole
2
Pros:

The room shower would flood and hold water. No water pressure to take a shower, the water wouldn’t get hot then when I tried to wash at the sink the sink leaked water all over the bathroom floor. I had to wait three days before I paid to upgrade my room. The worst room experience ever. Beautiful resort horrible rooms!

2026-01-10 • via Nuitee
B
Brandon • family
4
Pros:

The staff was okay overall but the surroundings had music blasting all night long until the sun came out making it impossible to get a decent night of sleep ….terrible!!

2026-01-07 • via Nuitee
X
Xiaomin • partner
8
Pros:

Clean and quiet and near beach and good staff

2026-01-05 • via Nuitee
T
Thomas
8
Pros:

Had a lot of fun friendly staff, amazing beach, and nice cold drinks

2025-12-29 • via Nuitee
J
Joel
6
Pros:

la chambre est ok, le personnel courtois.
mais le produit anti cafard, trop présent,
et le bruit permanent, même la nuit, ne permettaient pas un séjour de tout repos.
Dommage, car le concept était séduisant.
La mer, accessible soit à pied soit par navette propre à l'hôtel... Ce qui nous a manqué, c'est de pas avoir préparé notre voyage avec une meilleure maîtrise de la langue et une meilleure connaissance des échanges commerciaux pratiqués. Cet hôtel "Hostel", s'adresse plutôt à une clientèle jeune, avertie, et ayant déjà séjourné sur l'île.
pour info nous avons quitté l'hôtel au bout de deux jours, pour aller à bavaro dans un all inclusive... ce qui nous correspondait plus.

2025-12-23 • via Nuitee
Z
Zahed
10
Pros:

It was so amazing to be there great staff
Highly recommended

2025-10-16 • via Nuitee
J
Juan • partner
10
Pros:

Excellent experience at Hotel Neón in Punta Cana.
Pros:the staff was very friendly and attentive, the facilities were modern and well maintained, and the food was delicious and varied. Perfect for relaxing and enjoying a comfortable, pleasant atmosphere. Highly recommended!!!
Cons: Bad smell outdoor behind the building
Only 1 ATM and out of service!

2025-10-09 • via Nuitee
H
Heriberto
10
Pros:

Todo exelente

2025-09-22 • via Nuitee