Facilities

Free breakfast
Full-service spa
Fireplace in lobby
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Concierge service
Wheelchair accessible
Outdoor pool - seasonal
See all facilities

Review Highlights

Pros:
Good thermal pool
Friendly staff
Cons:
Cleanliness issues
Poor room quality
Value for money concerns

Categories

Cleanliness
1
Multiple reviews mention dirty and poorly maintained facilities.
Service
1
Some guests mentioned good service from staff, but overall experiences were mixed.
Location
1
Accessibility issues were noted, making it a less favorable location.
Room Quality
1
Several complaints about room condition and functionality.
Amenities
1
Amenities were acceptable but not standout; some guests noted a good pool.
Value for Money
1
Guest felt overpriced for the quality offered; many mentioned better alternatives.
Food and Beverage
1
Food quality received mixed feedback, with some guests finding it satisfactory.
Overall Experience
1
Overall experiences were overwhelmingly negative, with few positives mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 19:32

Property Description

Discover a serene escape at May Thermal Pamukkale, where comfort meets luxury in the heart of Denizli.

Spa and Relaxation
Indulge in pampering treatments at our exquisite spa, featuring rejuvenating massages and body therapies. After your treatment, unwind in our hot springs and seasonal outdoor pool, perfect for relaxation and revitalization.

Culinary Delights
Savor delicious meals at Ana Restaurant or enjoy refreshing drinks at our bar/lounge. Start your day with a complimentary buffet breakfast, ensuring you’re fueled for your adventures.

Modern Comforts
Stay connected with complimentary Wi-Fi in our 300 well-appointed guestrooms, complete with minibars and LCD televisions. Enjoy hassle-free amenities including housekeeping, dry cleaning, and 24-hour reception for a truly effortless experience.

Make your next getaway unforgettable by booking a stay at May Thermal Pamukkale today!

Important information:

  • The seasonal pool will be open from May to September.
  • Pool access available from 8:00 AM to 10:30 PM.
  • Hot springs access available from 8:00 AM to 10:30 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
V
Veli
10
Çok güzel bir tatil oldu.
Pros:

Aılemle beraber guzel ve basarılı bır tatıl oldu. Önce yprumları okuyunca bıraz terettut ettik. Ama kötu yorumlar tam gercegı yansıtmamıs. Gercekten cok rahat bir tesıs. Sıcak su havuzları doyırucu. Kahvaltı ve aksam yemklerı guzel. Gece ,bar ve canlı muzık cok ıyıydı.herkese teskkurler

2025-09-21 • via Nuitee
N
Neriman
8
Pros:

Temiz oda ,calisanlar cok iyiydi ve ilgiliydi.kahvalti iyiydi ama daha iyi alabilir

2025-09-04 • via Nuitee
E
Emine • family_with_children
4
Pros:

Zimmer reinste Katastrophe noch nie in so ein Hotel übernachtet und erlebt.
Für die jenigen die nur Schwimmen und am Pool zeitverbringen wollen ok ansonsten würd ich die Finger weg lassen.
Pool war Gut.

2025-08-17 • via Nuitee
E
Ebru
8
Ailecek konaklama
Pros:

Personel ilgili ve güleryüzlü, iç dekorasyonu otantik ve şık, havuzu güzel, termal havuz bize fazla sıcak geldigi için yüzemedik ama güzeldi👍 akşam yemeği ve sabah kahvaltısı açık büfe şeklinde ve yeterliydi. Lobisi geniş, bilardo masası da vardı. Tek olumsuz yanı çocuk oyun alanının ücretli olmasıydı onun dışında ailecek kalabileceginiz sakin bir otel. Bahçesi geniş çocuklu aileler için ferah. Otoparkı mevcut. Patronuyla bizzat tanıştık ilgili, güleryüzlü ve çocuklara değer veren biri. Ilgileri için kendilerine teşekkür ederiz.

2025-08-16 • via Nuitee
O
oguzhan • family
2
Pros:

Ehrlich gesagt: das schlechteste Hotel, in dem wir je waren.

Wir waren vom 8.–11. August als Familie dort. Dass ein Gebäude älter ist, stört uns normalerweise nicht – aber fehlende Freundlichkeit, Desinteresse und liebloser Service sind einfach nicht akzeptabel.

Wir haben extra ein Zimmer mit zwei Räumen gebucht, um es mit dem Kind bequemer zu haben. Doch schon bei der Ankunft: Der Balkon lässt sich nicht schließen, vieles ist kaputt oder wackelt, sobald man es anfasst. Die Gemeinschaftsbereiche sehen aus wie eine Baustelle – überall Schutt und kaputte Möbel. Für Kinder absolut gefährlich. Man hat ständig Angst, dass etwas passiert.

Erreichbar ist das Hotel von außen gar nicht – alle Telefonnummern führen zu TatilBudur. Dort bekommt man nur ein „Wir machen nur Reservierungen, alles andere ist Ihr Problem“ zu hören. TatilBudur ist unserer Meinung nach ohnehin viel zu teuer und kümmert sich null um die Gäste.

Das Restaurant: ruhig, aber zu 90 % Einheimische aus der Region, die wegen der Thermalquelle kommen. Die restlichen Gäste – wie wir, Auslands­Türken oder Asiaten, die online gebucht haben – sind meist schon nach einem Tag wieder weg.

Unser Fazit: Wer sein Geld verschwenden und sich ärgern möchte, kann hier buchen. Wer Ruhe, Sauberkeit und Sicherheit will, sollte lieber nach Alternativen in Karahayıt schauen – die sind günstiger, sauberer und deutlich angenehmer. Am besten über internationale Seiten wie Expedia buchen.

2025-08-14 • via Nuitee
S
Songül
2
Gitmeyin derim
Pros:

Çok eski ve bakımsız bir oteldi aile odasına 8 bin tl verdik karton bardak ile çay içtik kısacası pis bakımdız fotoğraf ile alakası olmayan bir oteldi

2025-08-13 • via Nuitee
D
delal
2
Pros:

Tuvaletler cok kötü bir durumda .
Yemekler hepsi bayat Ve tatsiz.
Havuzn kenari bir cok yerde kirik her an yaralanabilirsiniz.
Havuzun 2 kaydiragi calismiyor.
Uzanma sandaliye kirik oturup düstüm kimse gelmedi.
1 saatlik masaj alindiginda 20 daka masaj Ve 40 dakika mola hakiniz oluyor
Temizlik diye birsey yok
Odalarin ara korodorlari berbat.
Restoranta remis örtü ve sandaliye bulmadim.
Odada lavabo kirik, dus cami kirik. Örtüler lekeli

2025-07-15 • via Nuitee
M
Mehmet
2
Pros:

Wouldnt recommend had a terrible experience

2025-07-13 • via Nuitee