Ebury House

Hotels
Independent
4 (22 reviews)
104 Ebury St, London, England, SW1W 9QD , London , GB

Facilities

Free WiFi
24-hour front desk
Luggage storage
Wheelchair accessible
Smoke-free property
Change of towels (on request)
Accessible shuttle
No accessible shuttle

Review Highlights

Pros:
Good location
Affordable
Cons:
Dirty conditions
Poor room quality
Bad service response

Categories

Cleanliness
2.83
Multiple mentions of dirt, mold, and overall filthiness negatively impacted guest experiences.
Service
5.3
Staff were generally described as good, although some issues were mentioned regarding responsiveness.
Location
6.34
Great locations were frequently praised, with easy access to the city.
Room Quality
2.79
Several reviews cited poor room conditions, small bathroom, and bad maintenance.
Amenities
4.82
The amenities were basic; however, essential needs were met.
Value for Money
4.28
Guests acknowledged the low price but noted significant issues that affected overall value.
Food and Beverage
2.83
No significant comments were made about food and beverage options.
Overall Experience
2.8
General sentiment indicated dissatisfaction, with many stating they would not return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:51

Property Description

Ebury House offers a welcoming retreat in the vibrant heart of London, perfect for both leisure and business travelers alike.

Exceptional Accommodations
Choose from one of our 32 tastefully designed guestrooms, each featuring a flat-screen television and digital entertainment options, ensuring a cozy atmosphere for your stay.

Unmatched Convenience
Enjoy the ease of a 24-hour front desk and luggage storage. Whether you're arriving late at night or venturing out early in the day, our team is here to assist you at any hour.

Prime Location
Explore the city effortlessly with iconic attractions like Harrods and Buckingham Palace just a short stroll away. With easy access to Victoria Station, discovering London’s charm has never been simpler.

Don't miss the chance to experience Ebury House's comfort and convenience – book your stay today!

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

4
Based on 22 reviews
Cleanliness: 2.83
Service: 5.3
Location: 6.34
Room Quality: 2.79
Amenities: 4.82
Value for Money: 4.28
Food and Beverage: 2.83
Overall Experience: 2.8
D
Donald
8
Pros:

All good.

2025-11-26 via Nuitee
M
Melina
10
Pros:

Chambre est bien la salle de bain est très petite il ne faut pas très grand. Pareil pour le toilette qui est très petit

2025-11-25 via Nuitee
A
Arne
8
Pros:

Billig bosted, sentralt.

2025-11-21 via Nuitee
R
RJ
6
Pros:

You pay for what you get I suppose. Was a shared bathroom room, long way to get to that bathroom. Room was in a bad condition, bed was creaky, but it was cheap so what else could I expect? Probably won't stay again.

2025-11-19 via Nuitee
S
Stephen
8
Pros:

You get what you pay for i was well happy with everything, and the location is great to get about the city and sightseeing

2025-11-17 via Nuitee
A
Abigail
2
Pros:

I really should have read the bad reviews before booking.. so this is sign to any potential guests! I urge you to only book here if you are very very very desperate! Another reviewer mentioned it being a dive and really they’re not wrong. Unfortunately, I didn’t have the luxury of leaving and booking another hotel last minute. The hotel are conveniently ignore myself and Expedia regarding compensation. Judging by how they reply to any criticism on google reviews .. let’s just say I’m not too surprised now to find out their hotel is absolutely filthy. Standards seem to not be a thing for them or customer service. So, if you like to be in a room that looks nothing like the pictures , love dirt, mould, damp, heavy thick dust on
every surface, broken shower door and bed then this is place for you.

2025-11-17 via Nuitee
L
Leny
10
Pros:

Me gustó aunque tenía malo el ascensor, pero luego lo demás estuvo bien

2025-11-06 via Nuitee
M
Monica Kristin
10
Pros:

Great location

2025-11-03 via Nuitee
S
Seija family
4
Pros:

Meille tarjottiin ensin huonetta, jonka kylpyhuone oli kolme kerrosta ylempänä. Olisi pitänyt kulkea hotellin käytävällä päästäkseen kylpyhuoneeseen. Saimme huoneen vaihdettua maan alla olevaan, ikkunottomaan huoneeseen. Kaksi pistorasiaa vierekkäin, ei edes kylpyhuoneen lähellä. Pikakahvia oli tarjolla ja siisti vedenkeitin, onneksi!

2025-10-24 via Nuitee
D
Deborah partner
8
Pros:

Good value. ECONOMY price, ECONOMY room. Had all we needed. Clean. Towels, linen, ensuite, hot water, tea making facilities, hairdryer, TV, WiFi. Basement room with single bed and bunk beds. Luggage storage. Helpful staff.
Key word - economy. Great price for London.

2025-10-16 via Nuitee
L
Laura partner
10
Pros:

Si

2025-10-09 via Nuitee
J
JAMES
10
Pros:

Great location in a quiet neighborhood. Everything you need in the room at a great price.

2025-10-05 via Nuitee
G
Gloria
8
Pros:

Excellent location. The bathroom was very tight. The shower curtain was in very poor condition and it was smelly. My room was in the basement. Very gloomy and with no ventilation. Two small windows on the ceiling that could only be open remotely.

2025-10-02 via Nuitee
M
Marita
6
Never in here anymore.
Pros:

Our rooms own shower didnt have any warm water. We needed to use the shower which was meant to be shared with other guests even though we had one in the room already.
Seemd like the floors were wiped just barely where the eye can see, but under the double bed ws alot of dust..

2025-09-18 via Nuitee
Y
Yelena friends
8
Pros:

Good enough for the money. Will stay again.

2025-09-13 via Nuitee
S
Shanmuga priya
6
Pros:

Staffs are good.

2025-09-12 via Nuitee
J
jeffery
4
Pros:

There are no significant positive aspects to mention about the property other than its suitability as a place to stay. During my five-night stay, I was unable to obtain hot water in the shower or sink at any time of day. I suspected that the morning rush was the cause, but I attempted to use the shower and sink in the afternoons, evenings, and throughout the night, but I was unable to get a hot shower, even warm water.
There is a very large step up into the bathroom that is not disclosed in the description. This step is not comfortable to climb, especially for older individuals or those with disabilities. The doors slam loudly in the rooms, which can wake you easily if someone enters or exits the adjacent room while you are sleeping. The shower is too small for larger individuals, and it is smaller than the one in my general camping trailer.
While the place is clean, I would not recommend it for the cost at this establishment.

2025-09-02 via Nuitee
E
Elizabeth
10
Great place to stay beautiful location
Pros:

Clean comfortable room excellent facilities and very friendly staff.
I will defo stay again

2025-09-01 via Nuitee
C
Chia-Chi
10
Pros:

Good location, good size of the room.

2025-08-22 via Nuitee
L
Lic.Zuleika partner
2
Pros:

El hotel es céntrico aunque muy viejo. Le falta mantenimiento y si tu habitación está en el último piso, prepárate para subir escaleras ya que no tiene elevador.

2025-07-28 via Nuitee