Homewood Suites By Hilton Austin Airport

Hotels
•
Hilton Worldwide
3204 Caseybridge Court, Austin, Texas, 78744 , Austin , US
1-800-4458667

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Review Highlights

Pros:
Clean rooms
Friendly staff
Beautiful property
Spacious rooms
Cons:
Dirty conditions
Poor food service
Room issues
Closed amenities

Categories

Cleanliness
1
Multiple comments indicated issues, including dirty conditions and hairs in the shower.
Service
1
Generally friendly staff, but some negative experiences reported, particularly during food service.
Location
1
Conveniently located for airport and racetrack, described positively.
Room Quality
1
Mixed sentiments; some rooms were spacious and clean, but issues with bed arrangements in one instance.
Amenities
1
Facilities like the pool were closed during stay; not many positive comments overall.
Value for Money
1
Perceived as overpriced given the negative experiences in cleanliness and service.
Food and Beverage
1
Significant complaints about food service quality and accessibility.
Overall Experience
1
Generally positive comments but significant negative experiences affected overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 02:14

Property Description

Discover your home away from home at Homewood Suites By Hilton Austin Airport, where comfort meets convenience just minutes from the vibrant heart of the city.

Prime Location
Situated within a quick 10-minute drive from iconic sites like Lady Bird Lake and South Congress Avenue, you can easily dive into Austin's local culture and attractions.

Spacious Accommodations
Enjoy our thoughtfully designed suites featuring fully equipped kitchens, separate living areas, and cozy bedding, ensuring a restful stay whether you're here for business or leisure.

Exceptional Amenities
Indulge in our complimentary breakfast, unwind by the outdoor pool, or take advantage of our fitness center. With free Wi-Fi and a welcoming atmosphere, we provide all you need for a fulfilling stay.

Experience the perfect blend of comfort and accessibility—book your stay today!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Check-in and check-out hours:

Property Policies

  • General

    Professional property host/manager

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
J
Juan
10
Pros:

Awesome! Very clean! Only thing I didn’t like was repetitive breakfast. Staff is friendly!

2026-01-07 • via Nuitee
E
Estevan
6
Pros:

The room was in good condition. We asked the staff for an extra towel and never got it.

2026-01-07 • via Nuitee
J
Juan Carlos • family_with_children
6
Pros:

The property is beautiful. The staff needs to work on customer service.

2025-12-20 • via Nuitee
L
LeAnne • family
10
Pros:

The guys at check in were super nice and helpful.

2025-12-15 • via Nuitee
Y
Yesica
10
Pros:

Super clean

2025-12-10 • via Nuitee
V
Veerabhadrarao • family
10
Pros:

Excellent stay. Room is spacious and neat. Airport service is excellent

2025-12-09 • via Nuitee
L
Leonardo
10
Pros:

The hotel was great. Big clean rooms. So comfortable.

2025-12-07 • via Nuitee
A
Alma
2
Pros:

My stay was so bad. First of all, my reservation was for 2 queen beds. When we got there, Jerome said he only had a King and a sofa. I explain that I reserved a room with 2 queen beds because I have 2 teenagers, my husband and I. Since it was late, we kept it but it was so uncomfortable. The sofa was a pull out and the mattress was sealed with a plastic cover. Everytime that the kids moved the plastic would sound so loud. We were not able to sleep. The shower had hairs and the trash can had trash. I would never stay here or recommend it to anyone!

2025-11-22 • via Nuitee
R
Raymond
2
Pros:

It was dirty and the doors didn’t even close properly. The pool was closed the whole time. Just stay at a cheaper place

2025-11-12 • via Nuitee
L
Lakshmi • friends
10
Pros:

Staff were very friendly and helpful. We loved the spacious room that was well designed and equipped to meet our needs.The color palette and decor was easy on the eyes and appealing. Breakfast was spot on and we enjoyed the options along with well designed dining and seating areas to enjoy breakfast, relax, as well as work. A great home away from home.

2025-11-10 • via Nuitee
M
Mark
10
Pros:

Pleasant staff. Good sized room. Clean. Ideal for airport and racetrack.

2025-10-28 • via Nuitee
A
ALFONSO
4
Horrible Food Service
Pros:

Went down 40 minutes before it finished, everything was gone. No water, juice, yoghurt, eggs, potatoes or sausage patties. They told me to wait for the next badge which never came out. Person in charge with a Roberto name tag came out and said in a sarcastic voice. "Since you're starving, why don't you eat these scraps?" Referring to the food left over. Very rude, very dissatisfied. Did not clean room, fixed soap bottles in sink and shower were swapped.

2025-10-13 • via Nuitee