Echo Suites Sterling

Very clean. I would stay again for one night, but not for any more. Kitchenette had Nothing. No soap, no silverware, dishes or pots. Nothing. You had to pay extra for that. No coffee maker! Bed was ok.

The overall stay was pretty good there’s only one bad thing, the walls are paper thin, I heard my neighbors snoring, moving chairs, etc… but thats the only bad thing I could say about it

The rooms are modern and clean and the staff is great.

Very clean but bare bones - looks like a stark hospital room. The guy at the front desk was very friendly and helpful and deserves extra credit for dealing with some difficult guests.

Rooms are simple nothing grand. The full size fridge was nice if you are staying for a while. Rooms with kitchens you have to bring your own plates and utensils. Park for kids is for like toddler age kids. Just very plain. But if you are just looking for a place to sleep it is clean.

No dan nada extra

El lugar es nuevo y todavia todo se ve muy bien. El elevador estuvo danado todo una semana. Se oye el ruido de los carros y construcciones.

Booked 2 rooms for my family. The room I stayed in had a strong odor and uncleaned tub with hair in it, the other room was okay. Check-in was lengthy due to a manager not answering calls to help resolve a booking issue, though the front desk worker handled it professionally. My family received an unwarranted noise complaint around 10pm while quietly getting ready for bed—this was especially frustrating given the construction noise, hearing people talking and TVs blaring through walls, and non-working elevators that we didn’t complain about. The location near shopping was convenient, but given the issues I’ll spend more to stay elsewhere next time and sometimes a low price point isn’t worth it. Would not return.

We were allowed to have our pet-shocked to find out cost $100

Nice place to stay but no house house cleaner through out the two weeks stay but I still rate the hotel excellent

Beautiful and new hotel. It is a shame that you rent a long stay, so it has a kitchen, stove and fridge. They do not provide dishes, fork, knifes, nothing. Then when you complain, they try to sell you a kit from $29-59.
Increase the cost and include the basic for a long stay. No coffee maker in room and only just coffee at front desk from 6am if you are lucky to 10am.
Please charge a few more dollars per night and include the basic.

Great facility
Newly redone and everything from rooms, kitchen elevators are top notch.
Only down part is no breakfast but coffee is available.
Recommend

Courteous staff. Upgraded room at no additional cost. Clean & spacious room.

Staff was great. The walls are thin

I would like to start by saying I never leave negative reviews. Our last stay at the Echo Suites by Wyndham left such an impression that we had to tell you about our experience.
First impressions-we can’t get in. This should have been our first clue. At the main door you need a key to get in. How do you have a key if you are just checking in, it makes getting in to check in impossible? Thankfully a kind person sitting in lobby let us in.
Now we know why this person was in lobby. We were all waiting for the missing person at front desk. At the ten minute mark we started calling the front desk multiple times. At one point we reached over and called front desk off another line on front desk phone.
23 minutes later…the guy working front desk comes in saying “Sorry I was in the restroom “. We can understand maybe he had some digestive tract issues that caused him to be in there so long so that’s fine. However it is moderately suspicious that his hands and wrists are completely dry. Not one glistening spec anywhere. One can only assume he is a compulsive hand dryer. Moving on.

Oh look we have a greater at the elevator…just like a fancier hotel. Only the opposite. It’s a giant bag of trash. Fantastic. Surely it will get better once we get to our room. They have just opened a couple weeks ago so we are hopeful that it will be pristine. Wait the elevator isn’t moving. We have to scan our room key once in the elevator to actually go anywhere. That’s diff

Excelente atención instalación nueva y moderna.

Very clean, modern appliances, great value!!!

Property is very new and clean at the time of our stay. Staff was in training. Waited 15 minutes at the check-in for one employee to train another on the computer while customers waited. The elevator was broken when we were checking out and had to carry everything down 3 flights of stairs. Beds are noisy. Just after checking in another guest came banging on our door and yelled curses at us and then decided he was at the wrong door. I was traveling with my elderly mother. You get what you pay for. Probably won't stay again.

The property was very beautiful, very clean room. My complaint would be that were no available TV remote controls for my room. Therefore, I checked in somewhat early, and had nothing to entertain myself from the time approximately 3pm checked into the hotel until the next day when I checked out. There was absolutely no bottle water in any of pay vending machines, only sweet drinks.

Staying at Echo Suites is very comfortable, and Rahul is extremely professional and helpful.