Hotel Metropolitan

Hotels
•
Independent
4 (12 reviews)
Calzada independencia 278, Guadalajara, JAL, 44100 , Guadalajara , MX
52-3314790995

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Facilities

Free WiFi
24-hour front desk
Luggage storage
Television in common areas
Smoke-free property
Change of towels (on request)
Change of bed sheets (on request)
Accessible shuttle
No accessible shuttle

Review Highlights

Pros:
Clean bathroom
Friendly morning staff
Cons:
Noisy environment
Dirty room
Poor service

Categories

Cleanliness
1.71
Room was dirty with hair and debris, not a clean environment.
Service
5.68
Standard service but issues with staff attitude noted.
Location
5.22
Noisy area with street disturbances; proximity to amenities but concerns about safety.
Room Quality
1.67
Uncomfortable bed with noise issues and inadequate privacy.
Amenities
2.7
Limited amenities, issues with hot water and towels.
Value for Money
4.66
Room rates not reflective of quality due to extra charges.
Food and Beverage
6.71
Complimentary coffee offered, but no cafeteria/restaurant mentioned.
Overall Experience
3.68
Mixed experiences with significant areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:03

Property Description

Discover the heart of Guadalajara at Hotel Metropolitan, where comfort meets convenience.

Amenities for Your Comfort
Indulge in 10 cozy and well-appointed guestrooms, ensuring a restful stay. Enjoy complimentary Wi-Fi to stay connected, along with daily housekeeping for added ease.

24-Hour Front Desk Support
Our attentive 24-hour front desk is here to assist with luggage storage and any inquiries, providing you with peace of mind throughout your visit.

Explore Local Attractions
Step outside and find yourself just minutes away from iconic sites like Guadalajara Cathedral and vibrant market experiences such as Mercado Libertad, all within a short distance.

Book your stay today and immerse yourself in the vibrant culture of Guadalajara at Hotel Metropolitan!

Important information:

  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Accessibility

    No elevators

  • General

    Private host property

Location

Guest Reviews

4
Based on 12 reviews
Cleanliness: 1.71
Service: 5.68
Location: 5.22
Room Quality: 1.67
Amenities: 2.7
Value for Money: 4.66
Food and Beverage: 6.71
Overall Experience: 3.68
T
Thomas
2
A Night Club... Not A Hotel!
Pros:

- Would NOT check us in before 10:00pm!
- Charged me 380 pesos for the room instead of 342 pesos reserved for on Hotels.com
- Put us in a room by the street... even with window closed had music blarring til 2:00am!
- Impossible to sleep at all!
- I Need Hotels.com to give me a credit for this stay.

2025-09-17 • via Nuitee
M
MARAVILLA • partner
6
Pros:

No había agua caliente/ no entregaron toallas/ mala atención del personal de noche

2025-09-16 • via Nuitee
M
MARAVILLA • partner
4
Pros:

No tenía agua caliente, no funciona el wifi, no me dieron toallas, solo una muy pequeña "po mientras" cuando solicite las toallas me dijeron que no hasta el otro día a las 10am, y con una actitud grosera de la chica de la noche

2025-09-15 • via Nuitee
G
Gpe. • partner
10
Pros:

Mucho ruido,afuera mucho malviviente

2025-09-14 • via Nuitee
M
Machine perfect • partner
2
Pros:

En la recepción están platicando todo el tiempo

2025-09-11 • via Nuitee
J
JOSE OMAR
10
Pros:

Bien excelente servicio

2025-09-10 • via Nuitee
J
juan • partner
8
Pros:

Esta muy bien el lugar lo malo es q en la parte de afuera hay mucho vendedor ambulante

2025-09-01 • via Nuitee
K
Kevin Alberto
2
Pros:

La cama está súper incómoda, puros resortes, la habitación muy sucia llena de pelos y cabellos y el baño ni siquiera tenía cortina hacia la calle. Todo eso que es súper ruidoso, no pudimos descansar

2025-08-31 • via Nuitee
D
Daniel
8
Pros:

Hay mucho indigente

2025-08-28 • via Nuitee
J
JUAN
4
Pros:

Es algo ruidosa la habitación, con chinches, pedi mi devolución y me cambiaron de habitación con aire acondicionado se agradece.

2025-08-21 • via Nuitee
A
Alejandro
10
Pros:

Pues es un hotel sencillo limpio
Personal amable te regalan café en la mañana

2025-08-20 • via Nuitee
E
Eduardo
10
Pros:

Nosé

2025-08-18 • via Nuitee