PARKROYAL Serviced Suites Hanoi

Hotels
•
Independent
67 Trich Sai Street, Tay Ho Ward, Tay Ho District, Hanoi, 10000 , Hanoi , VN
84-24-38778888

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Boat tours nearby
Fitness facilities
Electric bicycle charging station
Free WiFi
24-hour front desk
Luggage storage
Sauna
Designated smoking area
Concierge service
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Great place / amazing stay
Room very clean, tidy and well presented
Staff friendly, courteous and exceptional
Large, accommodating rooms with washing machine, dryer and bottled water
Located on southern side of the lake with pleasant walks
Breakfast praised as great

Categories

Cleanliness
1
The room was described as very clean, tidy and well presented in the reviews.
Service
1
Staff were repeatedly noted as friendly, courteous, smiling and exceptional.
Location
1
Located on the southern side of the lake; reviewers mentioned beautiful walks and nearby places to eat/drink.
Room Quality
1
Rooms described as very large and accommodating, providing home comforts and essentials.
Amenities
1
Reviews mention amenities such as a washing machine, dryer and bottled water, and good breakfast.
Value for Money
1
Standard quality for this hotel tier.
Food and Beverage
1
Breakfast was called great; reviewers also noted local food and beers nearby.
Overall Experience
1
Overall sentiment is very positive—guests called it an amazing place and said they'd stay again (10/10).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-01 08:55

Property Description

Discover the perfect blend of comfort and convenience at PARKROYAL Serviced Suites Hanoi, located just moments from beautiful West Lake.

Stylish Accommodations
Choose from 122 uniquely designed guest rooms, each featuring a kitchenette equipped with refrigerators and stovetops, ideal for longer stays. Enjoy modern amenities including complimentary wired and wireless internet, as well as 49-inch Smart TVs for your entertainment.

Exceptional Recreation
Unwind in one of our two indoor swimming pools or pamper yourself in the sauna. For fitness enthusiasts, our well-equipped fitness center is at your disposal, ensuring your wellness routine stays on track while you travel.

Culinary Delights
Savor delicious meals at our on-site restaurant or grab a quick snack at the café. Don’t miss our buffet breakfast, where kids 5 and under eat free!

Book your stay today and experience the best of Hanoi!

Important information:

  • Pool access available from 6:00 AM to 9:00 PM.
  • Children stay free when occupying the parent or guardian's room, using existing bedding.
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
  • The negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 14 days prior to check-in.

Check-in and check-out hours:

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
E
Edgar
10
Pros:

Great place

2026-01-01 • via Nuitee
C
Christopher • partner
10
Pros:

The room was very clean and tidy and well presented.

2025-11-30 • via Nuitee
P
Paul
10
Pros:

An absolutely amazing place to stay.
The staff were always friendly, courteous and smiling.
The rooms are very large and accommodating with everything you need for your day to day life i.e. washing machine dryer and bottled water.

It is located on the southern side of the lake which is beautiful to walk daily and meet the smiling locals or to stop for food and beers.

Will definitely stay there again when back in Hanoi in a few months time. 10/10 amazing

2025-11-21 • via Nuitee
G
Geoffrey • partner
10
Pros:

This is a very good Hotel the room has all the comforts of home the breakfast is great and the staff are exceptional

2025-11-20 • via Nuitee
K
Keshava Kumar
10
Pros:

Great place!

2025-11-18 • via Nuitee