Villa Fátima By Umbral

Hotels
62 Rua Francisco Marto, Ourem, 2495-424 , Ourem , PT
351-934929509

listing image 1
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Children allowed
Pets allowed

Facilities

Free WiFi
Elevator
Front desk (limited hours)
Housekeeping on request
Well-lit path to entrance
Accessible shuttle
No accessible shuttle

Review Highlights

Pros:
Cleanliness
Quick support over the phone
Cons:
Poor service
Maintenance issues
Noisy environment

Categories

Cleanliness
1
The hotel is described as very clean.
Service
1
Front desk was non-existent, and support communication was poor.
Location
1
Location was not explicitly mentioned but is generally acceptable.
Room Quality
1
Old towels and complaints about maintenance.
Amenities
1
Lack of proper service and functional amenities.
Value for Money
1
Overall experience indicates concerns about value.
Food and Beverage
1
Not mentioned; standard quality for this hotel tier.
Overall Experience
1
Mixed reviews with several complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-27 21:40

Property Description

Discover a serene retreat at Villa Fátima By Umbral, perfectly located just steps away from the renowned Sanctuary of Our Lady of Fatima.

Prime Location: Immerse yourself in the spiritual heart of Fátima, with iconic sites like the Church of the Most Holy Trinity and O Milagre de Fatima within a short walk.

Comfortable Stays: Experience relaxation in one of 36 well-appointed guestrooms, designed with your comfort in mind. Each room promises a restful ambiance and complimentary Wi-Fi to keep you connected during your stay.

Exceptional Accessibility: With major attractions and natural wonders just minutes away, explore everything from the Wax Museum to breathtaking dinosaur footprints, ensuring a perfect blend of culture and adventure.

Unwind and rejuvenate in this tranquil haven—secure your booking at Villa Fátima today!

Check-in and check-out hours:

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
D
Dheyne
10
Pros:

Muito boa. Precisei de ajuda, e o suporte foi rápido e atencioso por telefone.

2025-12-08 • via Nuitee
L
Lynn
6
Pros:

Needs maintenance and too noise

2025-11-15 • via Nuitee
N
Nestor • friends
8
Pros:

Front desk is non-existent. Only saw the front desk lady on Saturday (considering we stayed in the hotel for 5 days). It's hard to communicate (no one answers the phone nor call back) if you need something or have a problem with your stay. Towels are old and needs to be retired (lot of holes). There's a small (8.5" x 11") sign in the front desk counter directing customer to call 2 other hotels if you need assistance. Elevator (lift) ride is scary. Other than these challenges, the hotel is okay.

2025-11-11 • via Nuitee
S
Scheila
10
Pros:

Muito limpo

2025-11-09 • via Nuitee
E
Enrique • partner
10
Pros:

Excelente

2025-09-23 • via Nuitee